This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:
apport-collect 1989521
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1989521
Title:
Ubuntu 22.04.1 CPU soft lockup occurs repeatedly
Status in linux package in Ubuntu:
Incomplete
Bug description:
Hi all,
Ubuntu server 22.04.1 is having issues freezing repeatedly with CPU
softlocking. The issue seems to have started in the last week, all
packages are up to date. I've updated to hwe kernel, rebooted several
times, and it still happens. Hw info: 32G RAM, AMD 3600x CPU, Quadro
RTX 4000 GPU.
I caught the following in syslog :
Sep 13 04:17:55 marcus-server kernel: [33687.436241] watchdog: BUG: soft
lockup - CPU#2 stuck for 26s! [kworker/u64:17:154214]
Sep 13 04:17:55 marcus-server kernel: [33687.436243] Modules linked in: tls
xt_nat veth nf_conntrack_netlink xfrm_user xfrm_algo xt_addrtype br_netfilter
xt_CHECKSUM xt_MASQUERADE xt_conntrack ipt_REJECT nf_reject_ipv4 xt_tcpudp
nft_compat nft_chain_nat nf_nat nf_conntrack nf_defrag_ipv6 nf_defrag_ipv4
nft_counter nf_tables nfnetlink overlay bridge stp llc nvidia_drm(PO)
snd_hda_codec_realtek intel_rapl_msr intel_rapl_common nvidia_modeset(PO)
snd_hda_codec_generic ledtrig_audio snd_hda_codec_hdmi snd_hda_intel
snd_intel_dspcfg snd_intel_sdw_acpi snd_hda_codec snd_hda_core snd_hwdep
snd_pcm snd_seq_midi snd_seq_midi_event zfs(PO) edac_mce_amd nls_iso8859_1
snd_rawmidi kvm_amd zunicode(PO) nvidia(PO) snd_seq kvm zzstd(O) zlua(O)
zavl(PO) snd_seq_device icp(PO) rapl wmi_bmof snd_timer zcommon(PO) k10temp ccp
ucsi_ccg znvpair(PO) snd typec_ucsi typec spl(O) soundcore apex(OE) gasket(OE)
mac_hid sch_fq_codel dm_multipath scsi_dh_rdac scsi_dh_emc scsi_dh_alua nct6775
hwmon_vid ipmi_devintf ipmi_msghandler msr parport_pc ppdev lp
Sep 13 04:17:55 marcus-server kernel: [33687.436279] parport ramoops
reed_solomon pstore_blk pstore_zone mtd efi_pstore ip_tables x_tables autofs4
btrfs blake2b_generic zstd_compress raid10 raid456 async_raid6_recov
async_memcpy async_pq async_xor async_tx xor raid6_pq libcrc32c raid1 raid0
multipath linear nouveau mxm_wmi drm_ttm_helper ttm drm_kms_helper syscopyarea
sysfillrect sysimgblt fb_sys_fops cec rc_core crct10dif_pclmul crc32_pclmul
ghash_clmulni_intel drm aesni_intel video crypto_simd igb cryptd xhci_pci ahci
dca i2c_piix4 i2c_nvidia_gpu arcmsr libahci xhci_pci_renesas i2c_algo_bit wmi
Sep 13 04:17:55 marcus-server kernel: [33687.436302] CPU: 2 PID: 154214 Comm:
kworker/u64:17 Tainted: P OE 5.15.0-47-generic #51-Ubuntu
Sep 13 04:17:55 marcus-server kernel: [33687.436303] Hardware name: To Be
Filled By O.E.M. To Be Filled By O.E.M./X570 Phantom Gaming 4, BIOS P4.20
08/02/2021
Sep 13 04:17:55 marcus-server kernel: [33687.436305] Workqueue:
events_unbound async_run_entry_fn
Sep 13 04:17:55 marcus-server kernel: [33687.436308] RIP:
0010:arcmsr_wait_firmware_ready+0xc1/0x140 [arcmsr]
Sep 13 04:17:55 marcus-server kernel: [33687.436312] Code: e3 49 8b 94 24 48
08 00 00 b8 10 00 00 00 89 02 5b 41 5c 5d e9 b0 7b db e8 48 8b 47 50 4c 8d a0
bc 00 00 00 eb 0c 41 8b 04 24 <85> c0 0f 88 64 ff ff ff f6 83 81 00 00 00 01 75
eb bf 14 00 00 00
Sep 13 04:17:55 marcus-server kernel: [33687.436313] RSP:
0018:ffffade8d136fd10 EFLAGS: 00000202
Sep 13 04:17:55 marcus-server kernel: [33687.436314] RAX: 0000000000000000
RBX: ffff96720a460870 RCX: ffffade8c12b0034
Sep 13 04:17:55 marcus-server kernel: [33687.436315] RDX: 000000000000000d
RSI: ffff96721b53ef80 RDI: ffff96720a460870
Sep 13 04:17:55 marcus-server kernel: [33687.436315] RBP: ffffade8d136fd20
R08: ffffffffffffffff R09: 0000000000000000
Sep 13 04:17:55 marcus-server kernel: [33687.436316] R10: 0000000000000284
R11: ffffffffffffffff R12: ffffade8c12b00bc
Sep 13 04:17:55 marcus-server kernel: [33687.436317] R13: 000000000000000d
R14: ffff96720a460000 R15: ffff96720a460870
Sep 13 04:17:55 marcus-server kernel: [33687.436318] FS:
0000000000000000(0000) GS:ffff96791ea80000(0000) knlGS:0000000000000000
Sep 13 04:17:55 marcus-server kernel: [33687.436319] CS: 0010 DS: 0000 ES:
0000 CR0: 0000000080050033
Sep 13 04:17:55 marcus-server kernel: [33687.436320] CR2: 0000000000000000
CR3: 00000007c8c10000 CR4: 0000000000350ee0
It happens pretty often too, but the system isn't overloaded, so I'm not sure
what is causing it.
Message from syslogd@marcus-server at Sep 14 02:16:11 ...
kernel:[ 1276.914096] watchdog: BUG: soft lockup - CPU#8 stuck for 26s!
[kworker/u64:28:252938]
Message from syslogd@marcus-server at Sep 14 02:16:11 ...
kernel:[ 1304.913956] watchdog: BUG: soft lockup - CPU#8 stuck for 52s!
[kworker/u64:28:252938]
Message from syslogd@marcus-server at Sep 14 02:37:47 ...
kernel:[ 2569.382397] watchdog: BUG: soft lockup - CPU#3 stuck for 26s!
[kworker/u64:27:743931]
Message from syslogd@marcus-server at Sep 14 02:37:47 ...
kernel:[ 2597.382461] watchdog: BUG: soft lockup - CPU#3 stuck for 53s!
[kworker/u64:27:743931]
I've also uploaded apport file to this bug. Please lmk if anything else is
needed to troubleshoot this issue.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1989521/+subscriptions
--
Mailing list: https://launchpad.net/~kernel-packages
Post to : [email protected]
Unsubscribe : https://launchpad.net/~kernel-packages
More help : https://help.launchpad.net/ListHelp
