This change was made by a bot.

** Changed in: linux (Ubuntu)
       Status: New => Confirmed

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1992362

Title:
  USB stops responding on XPS9320

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  An intermittent problem, but to reproduce:
   * unplug a USB device
   * plug it back in
   * notice it hasn't been detected

  After this point, no amount of plugging or unplugging seems to change
  anything: nothing appears in `dmesg`, `lsusb` shows only internal USB
  hardware, and video-over-USB devices do not appear in
  `/sys/class/drm`.  Both USB ports are similarly unresponsive. The only
  remedy appears to be to reboot.

  
  `dmesg` shows the unplug event, but nothing after that:

  ```
  Oct 10 16:38:55 xps9320 kernel: [ 2103.140449] usb 3-1: USB disconnect, 
device number 2
  Oct 10 16:38:55 xps9320 kernel: [ 2103.140457] usb 3-1.2: USB disconnect, 
device number 4
  Oct 10 16:38:55 xps9320 kernel: [ 2103.140459] usb 3-1.2.3: USB disconnect, 
device number 7
  Oct 10 16:38:55 xps9320 kernel: [ 2103.140462] usb 3-1.2.3.1: USB disconnect, 
device number 10
  Oct 10 16:38:55 xps9320 kernel: [ 2103.221393] r8152 2-1.2.4:1.0 
enx00e04c681052: Stop submitting intr, status -71
  Oct 10 16:38:55 xps9320 kernel: [ 2103.423464] usb 3-1.2.3.2: USB disconnect, 
device number 11
  Oct 10 16:38:55 xps9320 kernel: [ 2103.753373] usb 3-1.2.5: USB disconnect, 
device number 9
  Oct 10 16:38:55 xps9320 kernel: [ 2103.772563] usb 3-1.5: USB disconnect, 
device number 6
  Oct 10 16:38:55 xps9320 kernel: [ 2103.904926] usb 2-1: USB disconnect, 
device number 2
  Oct 10 16:38:55 xps9320 kernel: [ 2103.904947] usb 2-1.2: USB disconnect, 
device number 3
  Oct 10 16:38:55 xps9320 kernel: [ 2103.904954] usb 2-1.2.4: USB disconnect, 
device number 4
  ```

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: linux-image-5.15.0-48-generic 5.15.0-48.54
  ProcVersionSignature: Ubuntu 5.15.0-48.54-generic 5.15.53
  Uname: Linux 5.15.0-48-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  rav        2115 F.... pulseaudio
  CRDA: N/A
  CasperMD5CheckResult: pass
  CurrentDesktop: XFCE
  Date: Mon Oct 10 17:01:04 2022
  InstallationDate: Installed on 2022-06-28 (103 days ago)
  InstallationMedia: Xubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 
(20220419)
  MachineType: Dell Inc. XPS 9320
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.15.0-48-generic 
root=/dev/mapper/vgxubuntu-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.15.0-48-generic N/A
   linux-backports-modules-5.15.0-48-generic  N/A
   linux-firmware                             20220329.git681281e4-0ubuntu3.5
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/13/2022
  dmi.bios.release: 1.4
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.4.0
  dmi.board.name: 0CW9KM
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.4.0:bd05/13/2022:br1.4:svnDellInc.:pnXPS9320:pvr:rvnDellInc.:rn0CW9KM:rvrA00:cvnDellInc.:ct10:cvr:sku0AF3:
  dmi.product.family: XPS
  dmi.product.name: XPS 9320
  dmi.product.sku: 0AF3
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1992362/+subscriptions


-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to