That's generally possible, but unlikely, given that  everything worked
well for a couple of months and then suddenly stopped working altogether
(rather than occasionally).

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/2000798

Title:
  cannot connect to K380 bluetooth keyboard

Status in bluez package in Ubuntu:
  New
Status in linux package in Ubuntu:
  New

Bug description:
  Had trouble connecting my K380 keyboard with the laptop (previously
  used it without issues), unpaired and now I can no longer pair it.

  Other bluetooth devices work with this particular laptop (mouse,
  earbuds), the keyboard works flawlessly with a different laptop
  (running the same Ubuntu 20.04 OS) and an Android phone.

  Used bluetoothctl to peek under the hood and got nowhere after turning scan 
on on the controller and activating the keyboard:
  [NEW] Device [...mac address of the keyboard...] Keyboard K380
  [CHG] Device [...mac address of the keyboard...] Connected: no
  [DEL] Device [...mac address of the keyboard...] Keyboard K380

  After this action, I get:

  # connect [...mac address of the keyboard...]
  Device [...mac address of the keyboard...] not available

  When I activate the keyboard (by pressing any key on it while it's
  turned on), in the bluetooth settings GUI tool I see the keyboard
  appear for a fraction of a second in the list of unpaired devices and
  then it disappears.

  Help?

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: bluez 5.53-0ubuntu3.6
  ProcVersionSignature: Ubuntu 5.15.0-56.62~20.04.1-generic 5.15.64
  Uname: Linux 5.15.0-56-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.25
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Dec 30 19:41:41 2022
  InstallationDate: Installed on 2022-11-03 (57 days ago)
  InstallationMedia: Ubuntu 20.04.5 LTS "Focal Fossa" - Release amd64 (20220831)
  InterestingModules: rfcomm bnep btusb bluetooth
  MachineType: Intel(R) Client Systems LAPKC71E
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.15.0-56-generic 
root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
  SourcePackage: bluez
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/12/2021
  dmi.bios.release: 5.19
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: KCTGL357.0037.2021.0712.0948
  dmi.board.name: LAPKC71E
  dmi.board.vendor: Intel Corporation
  dmi.board.version: M22221-402
  dmi.chassis.type: 10
  dmi.chassis.vendor: Intel(R) Corporation
  dmi.chassis.version: 2.0
  dmi.ec.firmware.release: 1.5
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrKCTGL357.0037.2021.0712.0948:bd07/12/2021:br5.19:efr1.5:svnIntel(R)ClientSystems:pnLAPKC71E:pvrM38559-402:rvnIntelCorporation:rnLAPKC71E:rvrM22221-402:cvnIntel(R)Corporation:ct10:cvr2.0:skuBKC71EBFB6000:
  dmi.product.family: KC
  dmi.product.name: LAPKC71E
  dmi.product.sku: BKC71EBFB6000
  dmi.product.version: M38559-402
  dmi.sys.vendor: Intel(R) Client Systems
  hciconfig:
   hci0:        Type: Primary  Bus: USB
        BD Address: 20:1E:88:3C:4C:FD  ACL MTU: 1021:4  SCO MTU: 96:6
        UP RUNNING PSCAN ISCAN 
        RX bytes:221779 acl:5063 sco:0 events:6018 errors:0
        TX bytes:785416 acl:104 sco:0 commands:4168 errors:0

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/2000798/+subscriptions


-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to