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apport-collect 2001724
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This change has been made by an automated script, maintained by the
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** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/2001724
Title:
No sound output from internal speaker of HP HP ENVY x360 2-in-1 Laptop
13-bf0xxx
Status in linux package in Ubuntu:
Incomplete
Bug description:
No sound output from internal speakers but Headphones works fine. No
crackling nothing comes out of internal speakers.
It's a dualboot system with Windows 11, on windows speakers works fine.
Description: Ubuntu 22.04.1 LTS
Release: 22.04
lspic -v
Audio Device:
00:1f.3 Multimedia audio controller: Intel Corporation Device 51cc (rev 01)
Subsystem: Hewlett-Packard Company Device 8a28
Flags: bus master, fast devsel, latency 32, IRQ 190, IOMMU group 19
Memory at 603e190000 (64-bit, non-prefetchable) [size=16K]
Memory at 603e000000 (64-bit, non-prefetchable) [size=1M]
Capabilities: [50] Power Management version 3
Capabilities: [80] Vendor Specific Information: Len=14 <?>
Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
Kernel driver in use: sof-audio-pci-intel-tgl
Kernel modules: snd_hda_intel, snd_sof_pci_intel_tgl
aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: sofhdadsp [sof-hda-dsp], device 0: HDA Analog (*) []
Subdevices: 0/1
Subdevice #0: subdevice #0
card 0: sofhdadsp [sof-hda-dsp], device 1: HDA Digital (*) []
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: sofhdadsp [sof-hda-dsp], device 3: HDMI1 (*) []
Subdevices: 0/1
Subdevice #0: subdevice #0
card 0: sofhdadsp [sof-hda-dsp], device 4: HDMI2 (*) []
Subdevices: 0/1
Subdevice #0: subdevice #0
card 0: sofhdadsp [sof-hda-dsp], device 5: HDMI3 (*) []
Subdevices: 0/1
Subdevice #0: subdevice #0
inxi -Aaz
Audio:
Device-1: Intel vendor: Hewlett-Packard driver: intel-ipu6
alternate: intel_ipu6,intel_ipu6_isys,intel_ipu6_psys bus-ID: 00:05.0
chip-ID: 8086:465d class-ID: 0480
Device-2: Intel vendor: Hewlett-Packard driver: sof-audio-pci-intel-tgl
alternate: snd_hda_intel,snd_sof_pci_intel_tgl bus-ID: 00:1f.3
chip-ID: 8086:51cc class-ID: 0401
Sound Server-1: ALSA v: k5.15.0-56-generic running: yes
Sound Server-2: PulseAudio v: 15.99.1 running: yes
Sound Server-3: PipeWire v: 0.3.48 running: yes
sudo dmesg | grep "audio"
[ 3.459050] sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI
class/subclass/prog-if info 0x040100
[ 3.459073] sof-audio-pci-intel-tgl 0000:00:1f.3: Digital mics found on
Skylake+ platform, using SOF driver
[ 3.459093] sof-audio-pci-intel-tgl 0000:00:1f.3: enabling device (0000 ->
0002)
[ 3.459336] sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI
class/subclass/prog-if 0x040100
[ 4.121423] Modules linked in: btusb(+) btrtl btbcm btintel bluetooth
ecdh_generic ecc overlay snd_soc_dmic snd_sof_pci_intel_tgl
snd_sof_intel_hda_common soundwire_intel soundwire_generic_allocation
soundwire_cadence snd_sof_intel_hda snd_sof_pci snd_sof_xtensa_dsp snd_sof
snd_soc_hdac_hda snd_hda_ext_core snd_soc_acpi_intel_match snd_soc_acpi
soundwire_bus ledtrig_audio intel_ipu6_psys snd_soc_core intel_tcc_cooling
snd_compress ac97_bus x86_pkg_temp_thermal snd_pcm_dmaengine intel_powerclamp
coretemp snd_hda_intel snd_intel_dspcfg snd_intel_sdw_acpi snd_hda_codec
intel_ipu6_isys snd_hda_core videobuf2_dma_contig kvm_intel snd_hwdep joydev
videobuf2_memops binfmt_misc videobuf2_v4l2 kvm videobuf2_common mei_hdcp
intel_rapl_msr snd_pcm i915(+) crct10dif_pclmul ghash_clmulni_intel
snd_seq_midi aesni_intel snd_seq_midi_event iwlmvm crypto_simd cryptd rapl
snd_rawmidi ttm hid_sensor_gyro_3d input_leds hp_wmi hid_sensor_rotation
hid_sensor_custom_intel_hinge hid_sensor_als
[ 5.545603] sof-audio-pci-intel-tgl 0000:00:1f.3: bound 0000:00:02.0 (ops
i915_audio_component_bind_ops [i915])
[ 5.622395] sof-audio-pci-intel-tgl 0000:00:1f.3: use msi interrupt mode
[ 5.655171] sof-audio-pci-intel-tgl 0000:00:1f.3: hda codecs found, mask 5
[ 5.655175] sof-audio-pci-intel-tgl 0000:00:1f.3: using HDA machine driver
skl_hda_dsp_generic now
[ 5.655180] sof-audio-pci-intel-tgl 0000:00:1f.3: DMICs detected in NHLT
tables: 2
[ 5.656008] sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version
2:0:0-b678a
[ 5.656011] sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:20:0
Kernel ABI 3:18:0
[ 5.656014] sof-audio-pci-intel-tgl 0000:00:1f.3: warn: FW ABI is more
recent than kernel
[ 5.656018] sof-audio-pci-intel-tgl 0000:00:1f.3: unknown sof_ext_man
header type 3 size 0x30
[ 5.768068] sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version
2:0:0-b678a
[ 5.768072] sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:20:0
Kernel ABI 3:18:0
[ 5.768074] sof-audio-pci-intel-tgl 0000:00:1f.3: warn: FW ABI is more
recent than kernel
[ 5.776043] sof-audio-pci-intel-tgl 0000:00:1f.3: Topology: ABI 3:20:0
Kernel ABI 3:18:0
[ 5.776047] sof-audio-pci-intel-tgl 0000:00:1f.3: warn: topology ABI is
more recent than kernel
[ 5.802396] sof-audio-pci-intel-tgl 0000:00:1f.3: ASoC: Parent card not
yet available, widget card binding deferred
[ 5.824938] snd_hda_codec_realtek ehdaudio0D0: autoconfig for ALC245:
line_outs=1 (0x17/0x0/0x0/0x0/0x0) type:speaker
[ 5.824943] snd_hda_codec_realtek ehdaudio0D0: speaker_outs=0
(0x0/0x0/0x0/0x0/0x0)
[ 5.824945] snd_hda_codec_realtek ehdaudio0D0: hp_outs=1
(0x21/0x0/0x0/0x0/0x0)
[ 5.824946] snd_hda_codec_realtek ehdaudio0D0: mono: mono_out=0x0
[ 5.824946] snd_hda_codec_realtek ehdaudio0D0: inputs:
[ 5.824947] snd_hda_codec_realtek ehdaudio0D0: Mic=0x19
[ 5.869685] snd_hda_codec_realtek ehdaudio0D0: ASoC: sink widget AIF1TX
overwritten
[ 5.869692] snd_hda_codec_realtek ehdaudio0D0: ASoC: source widget AIF1RX
overwritten
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