apport information
** Attachment added: "acpidump.txt"
https://bugs.launchpad.net/bugs/2011592/+attachment/5654455/+files/acpidump.txt
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/2011592
Title:
First, WiFi network disconnects automatically, then no WiFi networks
are visible in the scanning list. Second, WiFi network connects
normally, but there is no internet access.
Status in linux package in Ubuntu:
Confirmed
Bug description:
First Issue:
My laptop connects to WiFi networks fine, but after few seconds
(occasionally after some time) it disconnects automatically. Right
after no WiFi networks are visible in the scanning list of network.
Then if I restart the laptop, after restarting it connects to WiFi
networks fine, again after few seconds (occasionally after some time)
it disconnects automatically. Then again no WiFi networks are visible
in the scanning list of network. Note that, all the programs are up to
date, so no additional drivers are available, and Ethernet works fine
through Bluetooth tethering and USB tethering.
Second Issue:
My laptop connects to WiFi networks normally, but there is no internet
access. I cannot browse internet, cannot update or download anything.
Note that, all the programs are up to date, so no additional drivers
are available, and Ethernet works fine through Bluetooth tethering and
USB tethering.
Here are the logs:
rtw_8822be failed to read ASPM
rtw_8822be failed to power on mac
rtw_8822be failed to poll offset=0x5 mask=0x2 value=0x0
Laptop Model: Lenovo Ideapad S340-14IWL
WiFi Adapter: Realtek RTL8822BE
Description: Ubuntu 22.04.2 LTS
Release: 22.04
Kernel: 5.19.0-35-generic
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ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: grugel 1907 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2023-02-27 (15 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64
(20230223)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 13d3:56b2 IMC Networks Integrated Camera
Bus 001 Device 004: ID 0bda:b023 Realtek Semiconductor Corp. RTL8822BE
Bluetooth 4.2 Adapter
Bus 001 Device 002: ID 046d:c534 Logitech, Inc. Unifying Receiver
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 81N7
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-35-generic
root=UUID=f74db4cb-fd07-4038-a2eb-80f1ff570da1 ro quiet splash
resume=UUID=3ee07529-ca93-4e42-be32-b8a8ccbaba03 vt.handoff=7
ProcVersionSignature: Ubuntu 5.19.0-35.36~22.04.1-generic 5.19.17
RelatedPackageVersions:
linux-restricted-modules-5.19.0-35-generic N/A
linux-backports-modules-5.19.0-35-generic N/A
linux-firmware 20220329.git681281e4-0ubuntu3.10
Tags: wayland-session jammy
Uname: Linux 5.19.0-35-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/23/2021
dmi.bios.release: 2.33
dmi.bios.vendor: LENOVO
dmi.bios.version: ALCN33WW(V2.10)
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0Q55724 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo IdeaPad S340-14IWL
dmi.ec.firmware.release: 2.33
dmi.modalias:
dmi:bvnLENOVO:bvrALCN33WW(V2.10):bd06/23/2021:br2.33:efr2.33:svnLENOVO:pn81N7:pvrLenovoIdeaPadS340-14IWL:rvnLENOVO:rnLNVNB161216:rvrSDK0Q55724WIN:cvnLENOVO:ct10:cvrLenovoIdeaPadS340-14IWL:skuLENOVO_MT_81N7_BU_idea_FM_IdeaPadS340-14IWL:
dmi.product.family: IdeaPad S340-14IWL
dmi.product.name: 81N7
dmi.product.sku: LENOVO_MT_81N7_BU_idea_FM_IdeaPad S340-14IWL
dmi.product.version: Lenovo IdeaPad S340-14IWL
dmi.sys.vendor: LENOVO
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