apport information
** Attachment added: "acpidump.txt"
https://bugs.launchpad.net/bugs/2013459/+attachment/5659552/+files/acpidump.txt
** Description changed:
Whenever the laptop suspends (by closing lid or just automatic suspend
after certain amount of time} i cannot wake it up.
The lights of capslock / numlock indicate laptop is on but the laptop does
not respond to keystrokes and power button clicks.
As a result, I always have to hold the power button to shut it down and then
power it up again.
-
System:
Hardware: HUAWEI MateBook D16 (RLEF-XX)
OS: Ubuntu 22.04.2 LTS
Processor: 12th Gen Intel® Core™ i5-12450H × 12
Graphics: Mesa Intel® Graphics (ADL GT2)
Memory: 16GB
Disk Capasity: 512.1GB
-
Extra info:
- I've tried Ubuntu 22.10, Fedora, This problem exists on all of them
- It doesn't happen on Windows.
- ---
+ ---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: niamotullah 1642 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: niamotullah 1642 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2023-03-30 (1 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64
(20230223)
MachineType: HUAWEI RLEF-XX
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-38-generic
root=UUID=af1efa29-c7c1-44f3-812d-823de0e3f5e8 ro nouveau.blacklist=1 quiet
splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.19.0-38.39~22.04.1-generic 5.19.17
RelatedPackageVersions:
linux-restricted-modules-5.19.0-38-generic N/A
- linux-backports-modules-5.19.0-38-generic N/A
- linux-firmware 20220329.git681281e4-0ubuntu3.11
- Tags: jammy wayland-session
+ linux-backports-modules-5.19.0-38-generic N/A
+ linux-firmware 20220329.git681281e4-0ubuntu3.11
+ Tags: jammy wayland-session
Uname: Linux 5.19.0-38-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/14/2022
dmi.bios.release: 1.23
dmi.bios.vendor: HUAWEI
dmi.bios.version: 1.23
dmi.board.asset.tag: N/A
dmi.board.name: RLEF-XX-PCB
dmi.board.vendor: HUAWEI
dmi.board.version: M1010
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: HUAWEI
dmi.chassis.version: M1010
dmi.ec.firmware.release: 1.23
dmi.modalias:
dmi:bvnHUAWEI:bvr1.23:bd09/14/2022:br1.23:efr1.23:svnHUAWEI:pnRLEF-XX:pvrM1010:rvnHUAWEI:rnRLEF-XX-PCB:rvrM1010:cvnHUAWEI:ct10:cvrM1010:skuC170:
dmi.product.family: MateBook D
dmi.product.name: RLEF-XX
dmi.product.sku: C170
dmi.product.version: M1010
dmi.sys.vendor: HUAWEI
- ---
- ProblemType: Bug
- ApportVersion: 2.20.11-0ubuntu82.3
- Architecture: amd64
- AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: niamotullah 1642 F.... pulseaudio
- CRDA: N/A
- CasperMD5CheckResult: pass
- CurrentDesktop: ubuntu:GNOME
- DistroRelease: Ubuntu 22.04
- InstallationDate: Installed on 2023-03-30 (1 days ago)
- InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64
(20230223)
- MachineType: HUAWEI RLEF-XX
- Package: linux (not installed)
- ProcFB: 0 i915drmfb
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-38-generic
root=UUID=af1efa29-c7c1-44f3-812d-823de0e3f5e8 ro nouveau.blacklist=1 quiet
splash vt.handoff=7
- ProcVersionSignature: Ubuntu 5.19.0-38.39~22.04.1-generic 5.19.17
- RelatedPackageVersions:
- linux-restricted-modules-5.19.0-38-generic N/A
- linux-backports-modules-5.19.0-38-generic N/A
- linux-firmware 20220329.git681281e4-0ubuntu3.11
- Tags: jammy wayland-session
- Uname: Linux 5.19.0-38-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
- _MarkForUpload: True
- dmi.bios.date: 09/14/2022
- dmi.bios.release: 1.23
- dmi.bios.vendor: HUAWEI
- dmi.bios.version: 1.23
- dmi.board.asset.tag: N/A
- dmi.board.name: RLEF-XX-PCB
- dmi.board.vendor: HUAWEI
- dmi.board.version: M1010
- dmi.chassis.asset.tag: N/A
- dmi.chassis.type: 10
- dmi.chassis.vendor: HUAWEI
- dmi.chassis.version: M1010
- dmi.ec.firmware.release: 1.23
- dmi.modalias:
dmi:bvnHUAWEI:bvr1.23:bd09/14/2022:br1.23:efr1.23:svnHUAWEI:pnRLEF-XX:pvrM1010:rvnHUAWEI:rnRLEF-XX-PCB:rvrM1010:cvnHUAWEI:ct10:cvrM1010:skuC170:
- dmi.product.family: MateBook D
- dmi.product.name: RLEF-XX
- dmi.product.sku: C170
- dmi.product.version: M1010
- dmi.sys.vendor: HUAWEI
- ---
- ProblemType: Bug
- ApportVersion: 2.20.11-0ubuntu82.3
- Architecture: amd64
- AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: niamotullah 1642 F.... pulseaudio
- CRDA: N/A
- CasperMD5CheckResult: pass
- CurrentDesktop: ubuntu:GNOME
- DistroRelease: Ubuntu 22.04
- InstallationDate: Installed on 2023-03-30 (1 days ago)
- InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64
(20230223)
- MachineType: HUAWEI RLEF-XX
- Package: linux (not installed)
- ProcFB: 0 i915drmfb
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-38-generic
root=UUID=af1efa29-c7c1-44f3-812d-823de0e3f5e8 ro nouveau.blacklist=1 quiet
splash vt.handoff=7
- ProcVersionSignature: Ubuntu 5.19.0-38.39~22.04.1-generic 5.19.17
- RelatedPackageVersions:
- linux-restricted-modules-5.19.0-38-generic N/A
- linux-backports-modules-5.19.0-38-generic N/A
- linux-firmware 20220329.git681281e4-0ubuntu3.11
- Tags: jammy wayland-session
- Uname: Linux 5.19.0-38-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
- _MarkForUpload: True
- dmi.bios.date: 09/14/2022
- dmi.bios.release: 1.23
- dmi.bios.vendor: HUAWEI
- dmi.bios.version: 1.23
- dmi.board.asset.tag: N/A
- dmi.board.name: RLEF-XX-PCB
- dmi.board.vendor: HUAWEI
- dmi.board.version: M1010
- dmi.chassis.asset.tag: N/A
- dmi.chassis.type: 10
- dmi.chassis.vendor: HUAWEI
- dmi.chassis.version: M1010
- dmi.ec.firmware.release: 1.23
- dmi.modalias:
dmi:bvnHUAWEI:bvr1.23:bd09/14/2022:br1.23:efr1.23:svnHUAWEI:pnRLEF-XX:pvrM1010:rvnHUAWEI:rnRLEF-XX-PCB:rvrM1010:cvnHUAWEI:ct10:cvrM1010:skuC170:
- dmi.product.family: MateBook D
- dmi.product.name: RLEF-XX
- dmi.product.sku: C170
- dmi.product.version: M1010
- dmi.sys.vendor: HUAWEI
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/2013459
Title:
Ubuntu 22.04.2 LTS doesn't wake up/hang after suspend
Status in linux package in Ubuntu:
Confirmed
Bug description:
Whenever the laptop suspends (by closing lid or just automatic suspend
after certain amount of time} i cannot wake it up.
The lights of capslock / numlock indicate laptop is on but the laptop does
not respond to keystrokes and power button clicks.
As a result, I always have to hold the power button to shut it down and then
power it up again.
System:
Hardware: HUAWEI MateBook D16 (RLEF-XX)
OS: Ubuntu 22.04.2 LTS
Processor: 12th Gen Intel® Core™ i5-12450H × 12
Graphics: Mesa Intel® Graphics (ADL GT2)
Memory: 16GB
Disk Capasity: 512.1GB
Extra info:
- I've tried Ubuntu 22.10, Fedora, This problem exists on all of them
- It doesn't happen on Windows.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: niamotullah 1642 F.... pulseaudio
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 22.04
InstallationDate: Installed on 2023-03-30 (1 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64
(20230223)
MachineType: HUAWEI RLEF-XX
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.19.0-38-generic
root=UUID=af1efa29-c7c1-44f3-812d-823de0e3f5e8 ro nouveau.blacklist=1 quiet
splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.19.0-38.39~22.04.1-generic 5.19.17
RelatedPackageVersions:
linux-restricted-modules-5.19.0-38-generic N/A
linux-backports-modules-5.19.0-38-generic N/A
linux-firmware 20220329.git681281e4-0ubuntu3.11
Tags: jammy wayland-session
Uname: Linux 5.19.0-38-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/14/2022
dmi.bios.release: 1.23
dmi.bios.vendor: HUAWEI
dmi.bios.version: 1.23
dmi.board.asset.tag: N/A
dmi.board.name: RLEF-XX-PCB
dmi.board.vendor: HUAWEI
dmi.board.version: M1010
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: HUAWEI
dmi.chassis.version: M1010
dmi.ec.firmware.release: 1.23
dmi.modalias:
dmi:bvnHUAWEI:bvr1.23:bd09/14/2022:br1.23:efr1.23:svnHUAWEI:pnRLEF-XX:pvrM1010:rvnHUAWEI:rnRLEF-XX-PCB:rvrM1010:cvnHUAWEI:ct10:cvrM1010:skuC170:
dmi.product.family: MateBook D
dmi.product.name: RLEF-XX
dmi.product.sku: C170
dmi.product.version: M1010
dmi.sys.vendor: HUAWEI
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