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https://wiki.ubuntu.com/Bugs/FindRightPackage#Hardware_Malfunctions suggests that hardware problems should be initially filed against the Linux kernel so I'm retasking this to the kernel package: linux. Please provide any additional information that might be asked of you. ** Tags added: lunar ** Package changed: ubuntu => linux (Ubuntu) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2017642 Title: USB webcam microphone not working Status in linux package in Ubuntu: Incomplete Bug description: I am running Lunar Lobster and have an issue with the microphone on my Webcam. Note that the Webcam works fine under Windows and I also had the same issue with Kinetic Kudu. The output from uname is: Linux xxxxxx-NUC5I5MYHE 6.2.0-20-generic #20-Ubuntu SMP PREEMPT_DYNAMIC Thu Apr 6 07:48:48 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux The output from dmesg is: [67778.690626] usb 2-1: new high-speed USB device number 7 using xhci_hcd [67778.865817] usb 2-1: New USB device found, idVendor=0c45, idProduct=6368, bcdDevice= 1.00 [67778.865832] usb 2-1: New USB device strings: Mfr=2, Product=1, SerialNumber=3 [67778.865839] usb 2-1: Product: ACR010 USB Webcam [67778.865844] usb 2-1: Manufacturer: Sonix Technology Co., Ltd. [67778.865848] usb 2-1: SerialNumber: SN0001 [67778.876011] usb 2-1: Found UVC 1.00 device ACR010 USB Webcam (0c45:6368) [67778.910721] input: ACR010 USB Webcam: ACR010 USB as /devices/pci0000:00/0000:00:14.0/usb2/2-1/2-1:1.0/input/input15 [67778.941519] usb 2-1: 3:1: cannot get freq at ep 0x84 [67779.277854] usb 2-1: 3:1: cannot get freq at ep 0x84 [67779.340762] usb 2-1: 3:1: cannot get freq at ep 0x84 Please let me know if you need any more information or would like me to test anything. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2017642/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
