Public bug reported:

Ever since upgrading from Bionic to Focal, my machine frequently
(multiple times per week) fails to wake up from suspend with the default
5.4 kernel (linux-image-generic).

When booting the 4.15 kernel from Bionic that I still have installed
(linux-image-4.15.0-46-generic), suspend and wake-up works reliably
again.

The symptoms of the failure to wake up are that the machine powers up
(fans, LEDs), but the screen stays black. Num lock LED on the keyboard
is ON and cannot be toggled. The Machine cannot be pinged.

After hard-resetting the machine, the last entry in journalctl from the
previous boot is "kernel: PM: suspend entry (deep)".

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-generic 5.4.0.152.149
ProcVersionSignature: Ubuntu 5.4.0-152.169-generic 5.4.235
Uname: Linux 5.4.0-152-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.27
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC2:  christian   2130 F.... pulseaudio
 /dev/snd/controlC1:  christian   2130 F.... pulseaudio
 /dev/snd/controlC0:  christian   2130 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: XFCE
Date: Tue Jun 27 09:02:07 2023
InstallationDate: Installed on 2014-09-16 (3205 days ago)
InstallationMedia: Ubuntu 12.04.5 LTS "Precise Pangolin" - Release amd64 
(20140807.1)
MachineType: Gigabyte Technology Co., Ltd. H97M-D3H
ProcFB: 0 nouveaudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-152-generic 
root=UUID=ef54dd1e-0d88-4541-a64c-71f83163f2f2 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-152-generic N/A
 linux-backports-modules-5.4.0-152-generic  N/A
 linux-firmware                             1.187.39
RfKill:
 
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2023-04-03 (84 days ago)
dmi.bios.date: 06/03/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F3
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H97M-D3H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/03/2014:svnGigabyteTechnologyCo.,Ltd.:pnH97M-D3H:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnH97M-D3H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: H97M-D3H
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug focal

** Attachment added: "Output from dmidecode"
   https://bugs.launchpad.net/bugs/2025124/+attachment/5682174/+files/dmi.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/2025124

Title:
  PC frequently fails to wake from suspend with kernel 5.4

Status in linux package in Ubuntu:
  New

Bug description:
  Ever since upgrading from Bionic to Focal, my machine frequently
  (multiple times per week) fails to wake up from suspend with the
  default 5.4 kernel (linux-image-generic).

  When booting the 4.15 kernel from Bionic that I still have installed
  (linux-image-4.15.0-46-generic), suspend and wake-up works reliably
  again.

  The symptoms of the failure to wake up are that the machine powers up
  (fans, LEDs), but the screen stays black. Num lock LED on the keyboard
  is ON and cannot be toggled. The Machine cannot be pinged.

  After hard-resetting the machine, the last entry in journalctl from
  the previous boot is "kernel: PM: suspend entry (deep)".

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: linux-image-generic 5.4.0.152.149
  ProcVersionSignature: Ubuntu 5.4.0-152.169-generic 5.4.235
  Uname: Linux 5.4.0-152-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.27
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  christian   2130 F.... pulseaudio
   /dev/snd/controlC1:  christian   2130 F.... pulseaudio
   /dev/snd/controlC0:  christian   2130 F.... pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: XFCE
  Date: Tue Jun 27 09:02:07 2023
  InstallationDate: Installed on 2014-09-16 (3205 days ago)
  InstallationMedia: Ubuntu 12.04.5 LTS "Precise Pangolin" - Release amd64 
(20140807.1)
  MachineType: Gigabyte Technology Co., Ltd. H97M-D3H
  ProcFB: 0 nouveaudrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-152-generic 
root=UUID=ef54dd1e-0d88-4541-a64c-71f83163f2f2 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-5.4.0-152-generic N/A
   linux-backports-modules-5.4.0-152-generic  N/A
   linux-firmware                             1.187.39
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: Upgraded to focal on 2023-04-03 (84 days ago)
  dmi.bios.date: 06/03/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F3
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: H97M-D3H
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrF3:bd06/03/2014:svnGigabyteTechnologyCo.,Ltd.:pnH97M-D3H:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnH97M-D3H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: H97M-D3H
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2025124/+subscriptions


-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : [email protected]
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to