** Package changed: ubuntu => linux (Ubuntu)

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/2026218

Title:
  xhci_hcd keeps trying to identify device but no success

Status in linux package in Ubuntu:
  New

Bug description:
  xhci_hcd keeps trying to identify device but no success, since the
  device is not got registered, it has no identity and it is not listed
  in lsusb, but the dmesg is full of errors. I know this is unsupported
  fingerprint device and I cannot unatach it as it is internal. Exact
  USB id is unknown (see logs below). The computer configuration is:
  https://laptopmedia.com/laptop-specs/acer-swift-3-sf315-52-10/

  Related report: https://superuser.com/questions/1725962/how-do-i-tell-
  the-kernel-to-stop-trying-to-activate-a-broken-usb-port

  Logs:

  
   > sudo dmesg
  [ 1726.457944] usb usb1-port9: attempt power cycle
  [ 1726.882042] usb 1-9: new full-speed USB device number 77 using xhci_hcd
  [ 1726.882305] usb 1-9: Device not responding to setup address.
  [ 1727.089952] usb 1-9: Device not responding to setup address.
  [ 1727.297804] usb 1-9: device not accepting address 77, error -71
  [ 1727.425821] usb 1-9: new full-speed USB device number 78 using xhci_hcd
  [ 1727.426011] usb 1-9: Device not responding to setup address.
  [ 1727.633988] usb 1-9: Device not responding to setup address.
  [ 1727.841805] usb 1-9: device not accepting address 78, error -71
  [ 1727.842002] usb usb1-port9: unable to enumerate USB device
  [ 1729.986413] pcieport 0000:00:1c.0: AER: Corrected error received: 
0000:00:1c.0
  [ 1729.986440] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, 
type=Physical Layer, (Receiver ID)
  [ 1729.986448] pcieport 0000:00:1c.0:   device [8086:9d15] error 
status/mask=00000001/00002000
  [ 1729.986457] pcieport 0000:00:1c.0:    [ 0] RxErr                  (First)
  [ 1730.793772] usb 1-9: new full-speed USB device number 79 using xhci_hcd
  [ 1730.922005] usb 1-9: device descriptor read/64, error -71
  [ 1731.157829] usb 1-9: device descriptor read/64, error -71
  [ 1731.393969] usb 1-9: new full-speed USB device number 80 using xhci_hcd
  [ 1731.521968] usb 1-9: device descriptor read/64, error -71
  [ 1731.757752] usb 1-9: device descriptor read/64, error -71
  [ 1731.866270] usb usb1-port9: attempt power cycle
  [ 1732.278017] usb 1-9: new full-speed USB device number 81 using xhci_hcd
  [ 1732.278281] usb 1-9: Device not responding to setup address.
  [ 1732.486100] usb 1-9: Device not responding to setup address.
  [ 1732.694012] usb 1-9: device not accepting address 81, error -71
  [ 1732.821979] usb 1-9: new full-speed USB device number 82 using xhci_hcd
  [ 1732.822220] usb 1-9: Device not responding to setup address.
  [ 1733.030246] usb 1-9: Device not responding to setup address.
  [ 1733.237997] usb 1-9: device not accepting address 82, error -71
  [ 1733.238256] usb usb1-port9: unable to enumerate USB device
  [ 1736.161786] usb 1-9: new full-speed USB device number 83 using xhci_hcd
  [ 1736.289898] usb 1-9: device descriptor read/64, error -71
  [ 1736.526058] usb 1-9: device descriptor read/64, error -71
  [ 1736.761936] usb 1-9: new full-speed USB device number 84 using xhci_hcd
  [ 1736.890047] usb 1-9: device descriptor read/64, error -71
  [ 1737.126065] usb 1-9: device descriptor read/64, error -71
  [ 1737.233838] usb usb1-port9: attempt power cycle
  [ 1737.649662] usb 1-9: new full-speed USB device number 85 using xhci_hcd
  [ 1737.649839] usb 1-9: Device not responding to setup address.
  [ 1737.858134] usb 1-9: Device not responding to setup address.
  [ 1738.065639] usb 1-9: device not accepting address 85, error -71
  [ 1738.193701] usb 1-9: new full-speed USB device number 86 using xhci_hcd
  [ 1738.193911] usb 1-9: Device not responding to setup address.
  [ 1738.401831] usb 1-9: Device not responding to setup address.
  [ 1738.609714] usb 1-9: device not accepting address 86, error -71
  [ 1738.609893] usb usb1-port9: unable to enumerate USB device
  [ 1741.513940] usb 1-9: new full-speed USB device number 87 using xhci_hcd
  [ 1741.641678] usb 1-9: device descriptor read/64, error -71
  [ 1741.878024] usb 1-9: device descriptor read/64, error -71
  [ 1742.113855] usb 1-9: new full-speed USB device number 88 using xhci_hcd
  [ 1742.242060] usb 1-9: device descriptor read/64, error -71

  
  > lsusb
  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card 
Reader Controller
  Bus 001 Device 003: ID 04f2:b5c5 Chicony Electronics Co., Ltd HD WebCam
  Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bluetooth wireless interface
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

  > sudo -i
  root@nb6:~# echo -n "0000:00:1c.0" > /sys/bus/pci/drivers/xhci_hcd/unbind
  -bash: echo: write error: No such device

  ProblemType: Bug
  DistroRelease: Ubuntu 22.10
  Package: linux-image-5.19.0-46-generic 5.19.0-46.47
  ProcVersionSignature: Ubuntu 5.19.0-46.47-generic 5.19.17
  Uname: Linux 5.19.0-46-generic x86_64
  ApportVersion: 2.23.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  msangel    2205 F.... pulseaudio
  CasperMD5CheckResult: pass
  CurrentDesktop: XFCE
  Date: Thu Jul  6 03:57:21 2023
  InstallationDate: Installed on 2022-11-02 (245 days ago)
  InstallationMedia: Xubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 
(20220809.1)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card 
Reader Controller
   Bus 001 Device 003: ID 04f2:b5c5 Chicony Electronics Co., Ltd HD WebCam
   Bus 001 Device 002: ID 8087:0a2a Intel Corp. Bluetooth wireless interface
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Acer Swift SF315-52
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.19.0-46-generic 
root=/dev/mapper/vgxubuntu-root ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-5.19.0-46-generic N/A
   linux-backports-modules-5.19.0-46-generic  N/A
   linux-firmware                             20220923.gitf09bebf3-0ubuntu1.6
  SourcePackage: linux
  UpgradeStatus: Upgraded to kinetic on 2022-12-07 (210 days ago)
  dmi.bios.date: 12/21/2018
  dmi.bios.release: 1.8
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V1.08
  dmi.board.asset.tag: Default string
  dmi.board.name: Erdinger_KL
  dmi.board.vendor: KBL
  dmi.board.version: V1.08
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.08
  dmi.ec.firmware.release: 1.4
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrV1.08:bd12/21/2018:br1.8:efr1.4:svnAcer:pnSwiftSF315-52:pvrV1.08:rvnKBL:rnErdinger_KL:rvrV1.08:cvnAcer:ct10:cvrV1.08:sku0000000000000000:
  dmi.product.family: Swift 3
  dmi.product.name: Swift SF315-52
  dmi.product.sku: 0000000000000000
  dmi.product.version: V1.08
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2026218/+subscriptions


-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : [email protected]
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to