*** This bug is a duplicate of bug 2031352 ***
https://bugs.launchpad.net/bugs/2031352
** This bug has been marked a duplicate of bug 2031352
Ubuntu 22.04.3 LTS stuck on power-off/reboot screen
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https://bugs.launchpad.net/bugs/2031969
Title:
Ubuntu 23.04: Suspend & Power off
Status in linux package in Ubuntu:
Confirmed
Bug description:
Since update to version 23.04 I am facing several problems related to
system suspend and shutdown on a HP Envy 15 notebook (2016). The
system refuses to wake up from standby mode, especially if it has run
for a longer time. Screen is black, no response to keyboard or
trackpad actions, Power button led is on. The only way out of here is
a long press on power button.
Another problem with this and I think it's kind of related. If you
want to shut down the computer after a long runtime, the machine won't
power off. In the logs you can see the steps for shutting down the OS
but in the end the machine stays powered on. The power led is on,
screen is black, no response to keyboard or trackpad actions. System
has to be powered off by a long press on the power button.
Ubuntu 6.2.0-27.28-generic 6.2.15
ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: linux-image-6.2.0-27-generic 6.2.0-27.28
ProcVersionSignature: Ubuntu 6.2.0-27.28-generic 6.2.15
Uname: Linux 6.2.0-27-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: tom 2051 F.... wireplumber
/dev/snd/seq: tom 2037 F.... pipewire
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Sat Aug 19 16:01:07 2023
InstallationDate: Installed on 2018-07-01 (1875 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bluetooth wireless interface
Bus 001 Device 002: ID 04f2:b56d Chicony Electronics Co., Ltd HP Wide Vision
HD
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP ENVY Notebook
ProcEnviron:
LANG=de_DE.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-27-generic
root=UUID=1e8886f5-f232-49b1-af56-f83caee82bba ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-6.2.0-27-generic N/A
linux-backports-modules-6.2.0-27-generic N/A
linux-firmware 20230323.gitbcdcfbcf-0ubuntu1.5
SourcePackage: linux
UpgradeStatus: Upgraded to lunar on 2023-05-01 (109 days ago)
dmi.bios.date: 11/10/2020
dmi.bios.release: 15.62
dmi.bios.vendor: Insyde
dmi.bios.version: F.62
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 81D2
dmi.board.vendor: HP
dmi.board.version: KBC Version 87.21
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 87.21
dmi.modalias:
dmi:bvnInsyde:bvrF.62:bd11/10/2020:br15.62:efr87.21:svnHP:pnHPENVYNotebook:pvrType1ProductConfigId:rvnHP:rn81D2:rvrKBCVersion87.21:cvnHP:ct10:cvrChassisVersion:skuZ6J78EA#ABD:
dmi.product.family: 103C_5335KV
dmi.product.name: HP ENVY Notebook
dmi.product.sku: Z6J78EA#ABD
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
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