Derp, yes, you're right. There seem to be two different issues that result in similarly looking reboot/poweroff/suspend/resume problems. I shouldn't have used your bug to track the nouveau issue, since you're not using nouveau but I've missed that. Apologies for the mess. There's the other bug 2031969 that is probably your problem.
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-hwe-6.2 in Ubuntu. https://bugs.launchpad.net/bugs/2031352 Title: Nouveau driver crash - Ubuntu 22.04.3 LTS stuck on power-off/reboot screen Status in linux package in Ubuntu: Confirmed Status in linux-hwe-6.2 package in Ubuntu: Confirmed Status in linux-hwe-6.2 source package in Jammy: Confirmed Status in linux source package in Lunar: Confirmed Bug description: [Impact] After updating to Kernel 6.2 a few days ago, I have been experiencing issues with my system's shutdown and reboot functions. During these processes, the system becomes unresponsive and hangs on a black screen, which displays both the Dell and Ubuntu logos. This issue is inconsistent; it happens sporadically. Currently, the only workaround I've found to successfully shut down the system is to forcibly power off the machine by holding down the power button for 5 seconds. I've also tested a fresh installation of Ubuntu 22.04.3. [Fix] Updated patch from linux-next: https://patchwork.freedesktop.org/patch/538562/ [Test Case] Suspend,resume,shutdown,reboot should all work correctly. No nouveau stack trace in the kernel log. [Where Problems Could Occur] Limited to nouveau driver that wants to load nonexistent ACR firmware. Only nvidia GPUs are affected. [Additional information] ---- ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: systemd 249.11-0ubuntu3.9 ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13 Uname: Linux 6.2.0-26-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Mon Aug 14 22:41:14 2023 InstallationDate: Installed on 2023-08-14 (1 days ago) InstallationMedia: Ubuntu 22.04.3 2023.08.13 LTS (20230813) MachineType: Dell Inc. XPS 8930 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-26-generic root=UUID=14d1ee7a-565f-4ba4-b6dd-7bc16e487451 ro quiet splash vt.handoff=7 SourcePackage: systemd UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/14/2023 dmi.bios.release: 1.1 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.1.30 dmi.board.name: 0T88YD dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr1.1.30:bd03/14/2023:br1.1:svnDellInc.:pnXPS8930:pvr1.1.30:rvnDellInc.:rn0T88YD:rvrA00:cvnDellInc.:ct3:cvrNotSpecified:sku0859: dmi.product.family: XPS dmi.product.name: XPS 8930 dmi.product.sku: 0859 dmi.product.version: 1.1.30 dmi.sys.vendor: Dell Inc. modified.conffile..etc.default.apport: # set this to 0 to disable apport, or to 1 to enable it # you can temporarily override this with # sudo service apport start force_start=1 enabled=0 mtime.conffile..etc.default.apport: 2023-08-13T20:57:27 mtime.conffile..etc.systemd.system.conf: 2023-08-13T20:57:27 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2031352/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
