** Summary changed: - Ubuntu 23.04: Suspend & Power off + Ubuntu 22.04.3 LTS stuck on power-off/reboot screen
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/2031969 Title: Ubuntu 22.04.3 LTS stuck on power-off/reboot screen Status in linux package in Ubuntu: Confirmed Bug description: Since update to version 23.04 I am facing several problems related to system suspend and shutdown on a HP Envy 15 notebook (2016). The system refuses to wake up from standby mode, especially if it has run for a longer time. Screen is black, no response to keyboard or trackpad actions, Power button led is on. The only way out of here is a long press on power button. Another problem with this and I think it's kind of related. If you want to shut down the computer after a long runtime, the machine won't power off. In the logs you can see the steps for shutting down the OS but in the end the machine stays powered on. The power led is on, screen is black, no response to keyboard or trackpad actions. System has to be powered off by a long press on the power button. Ubuntu 6.2.0-27.28-generic 6.2.15 ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: linux-image-6.2.0-27-generic 6.2.0-27.28 ProcVersionSignature: Ubuntu 6.2.0-27.28-generic 6.2.15 Uname: Linux 6.2.0-27-generic x86_64 ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: tom 2051 F.... wireplumber /dev/snd/seq: tom 2037 F.... pipewire CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Sat Aug 19 16:01:07 2023 InstallationDate: Installed on 2018-07-01 (1875 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bluetooth wireless interface Bus 001 Device 002: ID 04f2:b56d Chicony Electronics Co., Ltd HP Wide Vision HD Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: HP HP ENVY Notebook ProcEnviron: LANG=de_DE.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR=<set> ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-27-generic root=UUID=1e8886f5-f232-49b1-af56-f83caee82bba ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-6.2.0-27-generic N/A linux-backports-modules-6.2.0-27-generic N/A linux-firmware 20230323.gitbcdcfbcf-0ubuntu1.5 SourcePackage: linux UpgradeStatus: Upgraded to lunar on 2023-05-01 (109 days ago) dmi.bios.date: 11/10/2020 dmi.bios.release: 15.62 dmi.bios.vendor: Insyde dmi.bios.version: F.62 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 81D2 dmi.board.vendor: HP dmi.board.version: KBC Version 87.21 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.ec.firmware.release: 87.21 dmi.modalias: dmi:bvnInsyde:bvrF.62:bd11/10/2020:br15.62:efr87.21:svnHP:pnHPENVYNotebook:pvrType1ProductConfigId:rvnHP:rn81D2:rvrKBCVersion87.21:cvnHP:ct10:cvrChassisVersion:skuZ6J78EA#ABD: dmi.product.family: 103C_5335KV dmi.product.name: HP ENVY Notebook dmi.product.sku: Z6J78EA#ABD dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2031969/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
