Hi Pradip,
as you have issued this bug report, could you reset it to confirmed
somehow or issue a new bug report, please?
There many people who have effected by this bug. I think most of the AMD
6000 and 7000 series laptops from some specific manufacturer. Lot of
discussion forums having the same issue mentioned, but no solution so
far.
Thanks
Endre
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-signed-hwe-6.2 in Ubuntu.
https://bugs.launchpad.net/bugs/2034477
Title:
Keyboard and Touchpad Not Working in New Lenovo V15 Gen4 Laptop
Status in linux-signed-hwe-6.2 package in Ubuntu:
Fix Released
Bug description:
Hello.
Ubuntu 22.04.3 with (later upgraded to kernel 6.2.0-32-generic) was
installed in rewly purchased LENOVO V15 GEN4 AMN (AMD Ryzen 5 7520u)
laptop and it was noticed that keyboard, touchpad and microphone are
not working. The keyboard and touchpad work fine in BIOS setup and
till GRUB (command line). It was found that when external devices such
as keyboard, mouse and microphone are connected through USB and 3.5
jack, respectively, these work just fine. To confirm these are not
hardware problems, Microsoft Windows 11 (Home) was installed in
another disk partition and observed all these working alright. Hence a
bug is being reported to draw attention of the concerned team and I
request them to refer this issue and do the needful at the earliest.
Regards,
Pradip Kumar Das
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: linux-image-6.2.0-32-generic 6.2.0-32.32~22.04.1
ProcVersionSignature: Ubuntu 6.2.0-32.32~22.04.1-generic 6.2.16
Uname: Linux 6.2.0-32-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Sep 6 08:04:42 2023
InstallationDate: Installed on 2023-08-14 (22 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64
(20230223)
ProcEnviron:
LANGUAGE=en_IN:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_IN
SHELL=/bin/bash
SourcePackage: linux-signed-hwe-6.2
UpgradeStatus: No upgrade log present (probably fresh install)
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https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-6.2/+bug/2034477/+subscriptions
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