apport information ** Tags added: apport-collected
** Description changed: With Kernel images 6.2.0-32 and 6.2.0-33, I can no longer boot ubuntu on my laptop. On regular graphic boot it just hangs on a black screen. With advanced boot options and selecting the current kernel, it hangs immediately after "Loading initial ramdisk" without any error message. I have to select an older kernel release to boot. 6.2.0-26 is the latest I know to work. We have another identical laptop of type Lenovo L590 also installed with Ubuntu and it shows the same behavior, so it's likely not a hardware problem on my device. The CPU type is Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-6.2.0-33-generic 6.2.0-33.33~22.04.1 ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13 Uname: Linux 6.2.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Thu Sep 21 16:51:07 2023 InstallationDate: Installed on 2020-04-24 (1245 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=de_DE.UTF-8 SHELL=/bin/bash SourcePackage: linux-signed-hwe-6.2 UpgradeStatus: Upgraded to jammy on 2022-11-20 (304 days ago) + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu82.5 + Architecture: amd64 + AudioDevicesInUse: + Cannot stat file /proc/4072/fd/1023: Permission denied + USER PID ACCESS COMMAND + /dev/snd/controlC0: bernd 3561 F.... pulseaudio + /dev/snd/pcmC0D7p: bernd 3561 F...m pulseaudio + /dev/snd/controlC1: bernd 3561 F.... pulseaudio + CasperMD5CheckResult: unknown + DistroRelease: Ubuntu 22.04 + InstallationDate: Installed on 2020-04-24 (1276 days ago) + InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) + MachineType: LENOVO 20Q70019GE + Package: linux-hwe-6.2 + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + LANG=de_DE.UTF-8 + SHELL=/bin/bash + ProcFB: 0 i915drmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.5.0-9-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 6.5.0-9.9-generic 6.5.3 + PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. + RelatedPackageVersions: + linux-restricted-modules-6.5.0-9-generic N/A + linux-backports-modules-6.5.0-9-generic N/A + linux-firmware 20220329.git681281e4-0ubuntu3.21 + Tags: jammy + Uname: Linux 6.5.0-9-generic x86_64 + UpgradeStatus: Upgraded to jammy on 2022-11-20 (336 days ago) + UserGroups: N/A + _MarkForUpload: True + dmi.bios.date: 12/11/2019 + dmi.bios.release: 1.15 + dmi.bios.vendor: LENOVO + dmi.bios.version: R0ZET37W (1.15 ) + dmi.board.asset.tag: Not Available + dmi.board.name: 20Q70019GE + dmi.board.vendor: LENOVO + dmi.board.version: SDK0J40697 WIN + dmi.chassis.asset.tag: No Asset Information + dmi.chassis.type: 10 + dmi.chassis.vendor: LENOVO + dmi.chassis.version: None + dmi.ec.firmware.release: 1.12 + dmi.modalias: dmi:bvnLENOVO:bvrR0ZET37W(1.15):bd12/11/2019:br1.15:efr1.12:svnLENOVO:pn20Q70019GE:pvrThinkPadL590:rvnLENOVO:rn20Q70019GE:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20Q7_BU_SMB_FM_ThinkPadL590: + dmi.product.family: ThinkPad L590 + dmi.product.name: 20Q70019GE + dmi.product.sku: LENOVO_MT_20Q7_BU_SMB_FM_ThinkPad L590 + dmi.product.version: ThinkPad L590 + dmi.sys.vendor: LENOVO ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/2036988/+attachment/5712583/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-hwe-6.2 in Ubuntu. https://bugs.launchpad.net/bugs/2036988 Title: Unable to boot on Lenovo L590 Laptop Status in linux package in Ubuntu: Incomplete Status in linux-hwe-6.2 package in Ubuntu: New Bug description: With Kernel images 6.2.0-32 and 6.2.0-33, I can no longer boot ubuntu on my laptop. On regular graphic boot it just hangs on a black screen. With advanced boot options and selecting the current kernel, it hangs immediately after "Loading initial ramdisk" without any error message. I have to select an older kernel release to boot. 6.2.0-26 is the latest I know to work. We have another identical laptop of type Lenovo L590 also installed with Ubuntu and it shows the same behavior, so it's likely not a hardware problem on my device. The CPU type is Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: linux-image-6.2.0-33-generic 6.2.0-33.33~22.04.1 ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13 Uname: Linux 6.2.0-26-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: ubuntu:GNOME Date: Thu Sep 21 16:51:07 2023 InstallationDate: Installed on 2020-04-24 (1245 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=de_DE.UTF-8 SHELL=/bin/bash SourcePackage: linux-signed-hwe-6.2 UpgradeStatus: Upgraded to jammy on 2022-11-20 (304 days ago) --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 AudioDevicesInUse: Cannot stat file /proc/4072/fd/1023: Permission denied USER PID ACCESS COMMAND /dev/snd/controlC0: bernd 3561 F.... pulseaudio /dev/snd/pcmC0D7p: bernd 3561 F...m pulseaudio /dev/snd/controlC1: bernd 3561 F.... pulseaudio CasperMD5CheckResult: unknown DistroRelease: Ubuntu 22.04 InstallationDate: Installed on 2020-04-24 (1276 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: LENOVO 20Q70019GE Package: linux-hwe-6.2 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) LANG=de_DE.UTF-8 SHELL=/bin/bash ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.5.0-9-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 6.5.0-9.9-generic 6.5.3 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-6.5.0-9-generic N/A linux-backports-modules-6.5.0-9-generic N/A linux-firmware 20220329.git681281e4-0ubuntu3.21 Tags: jammy Uname: Linux 6.5.0-9-generic x86_64 UpgradeStatus: Upgraded to jammy on 2022-11-20 (336 days ago) UserGroups: N/A _MarkForUpload: True dmi.bios.date: 12/11/2019 dmi.bios.release: 1.15 dmi.bios.vendor: LENOVO dmi.bios.version: R0ZET37W (1.15 ) dmi.board.asset.tag: Not Available dmi.board.name: 20Q70019GE dmi.board.vendor: LENOVO dmi.board.version: SDK0J40697 WIN dmi.chassis.asset.tag: No Asset Information dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: None dmi.ec.firmware.release: 1.12 dmi.modalias: dmi:bvnLENOVO:bvrR0ZET37W(1.15):bd12/11/2019:br1.15:efr1.12:svnLENOVO:pn20Q70019GE:pvrThinkPadL590:rvnLENOVO:rn20Q70019GE:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20Q7_BU_SMB_FM_ThinkPadL590: dmi.product.family: ThinkPad L590 dmi.product.name: 20Q70019GE dmi.product.sku: LENOVO_MT_20Q7_BU_SMB_FM_ThinkPad L590 dmi.product.version: ThinkPad L590 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2036988/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
