Public bug reported:
Situation:
OS: Xubuntu 22.04.3
Kernel version: 6.2.0-39-generic
Network driver: r8169
Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI
Express Gigabit Ethernet Controller (rev 01)
NAS model: Synology DiskStation DS223
The problem:
On a freshly installed Xubuntu 22.04.3, I use a cifs-mounted a Synology
DS223 NAS. It mounts without any problems and at first glance everything
seems to be working fine, until you start uploading large(r) files
(200MB+) to the NAS. The NAS will then randomly and for unknown reasons
crash or halt, causing the Xubuntu OS to halt or crash in turn. It does
so in any application (Thunar, copying files in bash, tuxcommander etc).
So, this problem doesn't seem to be application-related. I tried
mounting the NAS with different/additional mount-options and tried
several network settings and even checked the physical cables but
nothing had any effect.
The solution:
Eventually, I managed to trace the problem to my network device and I
replaced the r8169 driver for the r8168 version. This immediately solved
my problem. Now, copying from-and-to the mounted NAS works as expected.
Even though my problem is solved by installing the r8168 version of the
driver, there probably still remains a bug in the default r8169 driver
that causes this problem with my current setup.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: r8169
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https://bugs.launchpad.net/bugs/2048373
Title:
Copying big files to a mounted Synology NAS crashes the NAS
Status in linux package in Ubuntu:
New
Bug description:
Situation:
OS: Xubuntu 22.04.3
Kernel version: 6.2.0-39-generic
Network driver: r8169
Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI
Express Gigabit Ethernet Controller (rev 01)
NAS model: Synology DiskStation DS223
The problem:
On a freshly installed Xubuntu 22.04.3, I use a cifs-mounted a
Synology DS223 NAS. It mounts without any problems and at first glance
everything seems to be working fine, until you start uploading
large(r) files (200MB+) to the NAS. The NAS will then randomly and for
unknown reasons crash or halt, causing the Xubuntu OS to halt or crash
in turn. It does so in any application (Thunar, copying files in bash,
tuxcommander etc). So, this problem doesn't seem to be application-
related. I tried mounting the NAS with different/additional mount-
options and tried several network settings and even checked the
physical cables but nothing had any effect.
The solution:
Eventually, I managed to trace the problem to my network device and I
replaced the r8169 driver for the r8168 version. This immediately
solved my problem. Now, copying from-and-to the mounted NAS works as
expected.
Even though my problem is solved by installing the r8168 version of
the driver, there probably still remains a bug in the default r8169
driver that causes this problem with my current setup.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2048373/+subscriptions
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