It seems a few different manufacturers have products called 'T60' so
please mention the brand in the bug title.

** Changed in: bluez (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/2059418

Title:
  Bluetooth earbuds not being 'set up' on new machine

Status in bluez package in Ubuntu:
  Incomplete

Bug description:
  The problem concerns earbuds 0B:20:24:A3:E7:56 T60 that worked
  perfectly under completely patched Ubuntu 22.04 on my old machine but
  now refuse to be setup on a new box running completely patched Ubuntu
  22.04 . Other old bluetooth gadgets attached without issue.

  The end result at the very bottom of this page indicates ‘requestor
  exited before bonding was completed’ .


  root@bill:~# bluetoothctl --version
  bluetoothctl: 5.64
  root@bill:~# hciconfig -a
  hci0: Type: Primary Bus: USB
  BD Address: BC:C7:46:9D:25:98 ACL MTU: 1021:8 SCO MTU: 255:12
  UP RUNNING PSCAN
  RX bytes:11627 acl:0 sco:0 events:466 errors:0
  TX bytes:78563 acl:0 sco:0 commands:422 errors:0
  Features: 0xff 0xff 0xff 0xfe 0xdb 0xfd 0x7b 0x87
  Packet type: DM1 DM3 DM5 DH1 DH3 DH5 HV1 HV2 HV3
  Link policy: RSWITCH HOLD SNIFF PARK
  Link mode: PERIPHERAL ACCEPT
  Name: 'bill'
  Class: 0x7c0104
  Service Classes: Rendering, Capturing, Object Transfer, Audio, Telephony
  Device Class: Computer, Desktop workstation
  HCI Version: (0xc) Revision: 0x40d
  LMP Version: (0xc) Subversion: 0x7225
  Manufacturer: Realtek Semiconductor Corporation (93)

  
  root@bill:~# bluetoothctl
  Agent registered
  [CHG] Controller BC:C7:46:9D:25:98 Pairable: yes
  [bluetooth]# show
  Controller BC:C7:46:9D:25:98 (public)
  Name: bill
  Alias: bill
  Class: 0x007c0104
  Powered: yes
  Discoverable: no
  DiscoverableTimeout: 0x000000b4
  Pairable: yes
  UUID: Message Notification Se.. (00001133-0000-1000-8000-00805f9b34fb)
  UUID: A/V Remote Control (0000110e-0000-1000-8000-00805f9b34fb)
  UUID: OBEX Object Push (00001105-0000-1000-8000-00805f9b34fb)
  UUID: Message Access Server (00001132-0000-1000-8000-00805f9b34fb)
  UUID: PnP Information (00001200-0000-1000-8000-00805f9b34fb)
  UUID: IrMC Sync (00001104-0000-1000-8000-00805f9b34fb)
  UUID: Vendor specific (00005005-0000-1000-8000-0002ee000001)
  UUID: Headset (00001108-0000-1000-8000-00805f9b34fb)
  UUID: A/V Remote Control Target (0000110c-0000-1000-8000-00805f9b34fb)
  UUID: Generic Attribute Profile (00001801-0000-1000-8000-00805f9b34fb)
  UUID: Phonebook Access Server (0000112f-0000-1000-8000-00805f9b34fb)
  UUID: Audio Sink (0000110b-0000-1000-8000-00805f9b34fb)
  UUID: Device Information (0000180a-0000-1000-8000-00805f9b34fb)
  UUID: Generic Access Profile (00001800-0000-1000-8000-00805f9b34fb)
  UUID: Handsfree Audio Gateway (0000111f-0000-1000-8000-00805f9b34fb)
  UUID: Audio Source (0000110a-0000-1000-8000-00805f9b34fb)
  UUID: OBEX File Transfer (00001106-0000-1000-8000-00805f9b34fb)
  Modalias: usb:v1D6Bp0246d0540
  Discovering: no
  Roles: central
  Roles: peripheral
  Advertising Features:
  ActiveInstances: 0x00 (0)
  SupportedInstances: 0x0a (10)
  SupportedIncludes: tx-power
  SupportedIncludes: appearance
  SupportedIncludes: local-name
  SupportedSecondaryChannels: 1M
  SupportedSecondaryChannels: 2M
  SupportedSecondaryChannels: Coded
  [bluetooth]# devices
  Device 74:45:CE:BA:24:65 WH-CH710N

  
  At this point I started the earbuds (T60) having a problem getting set up.

  
  [CHG] Controller BC:C7:46:9D:25:98 Discoverable: yes
  [CHG] Controller BC:C7:46:9D:25:98 Discovering: yes
  [NEW] Device 34:95:04:4B:07:3C 34-95-04-4B-07-3C
  [CHG] Device 34:95:04:4B:07:3C RSSI: -86
  [NEW] Device 0B:20:24:A3:E7:56 T60
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -54
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -54
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -54
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -54
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -52
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -58
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -56
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -56
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -58
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -58
  [CHG] Device 0B:20:24:A3:E7:56 LegacyPairing: yes
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -60
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -60
  [CHG] Device 0B:20:24:A3:E7:56 LegacyPairing: no
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -58
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -64
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -60
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -60
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -60
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -60
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -60
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -72
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -72
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -72
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -72
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -72
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -48
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -48
  [CHG] Device 0B:20:24:A3:E7:56 LegacyPairing: yes
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -48
  [CHG] Device 0B:20:24:A3:E7:56 LegacyPairing: no
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -50
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -50
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -80
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -72
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -72
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -72
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -46
  [bluetooth]# info 0B:20:24:A3:E7:56
  Device 0B:20:24:A3:E7:56 (public)
  Name: T60
  Alias: T60
  Class: 0x00240404
  Icon: audio-headset
  Paired: no
  Trusted: no
  Blocked: no
  Connected: no
  LegacyPairing: no
  ManufacturerData Key: 0x7262
  ManufacturerData Value:
  32 32 78 78 11 22 33 44 55 66 aa bb 00 00 22xx."3DUf....
  RSSI: -46
  [DEL] Device 34:95:04:4B:07:3C 34-95-04-4B-07-3C
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -52
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -52
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -58
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -58
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -58
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -60
  [bluetooth]# quit
  root@bill:~# rfkill list
  0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
  1: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
  root@bill:~#

  
  Started bluetoothctl again to watch the discovery of the earbuds 
0B:20:24:A3:E7:56 T60 and the attempt to get them set up. Setup always fails.

  
  BTW - I have no idea what this is:
  33:EA:17:7C:00:24 33-EA-17-7C-00-24

  
  root@bill:~# bluetoothctl
  Agent registered
  [CHG] Controller BC:C7:46:9D:25:98 Pairable: yes
  [CHG] Controller BC:C7:46:9D:25:98 Discovering: yes
  [CHG] Controller BC:C7:46:9D:25:98 Discoverable: yes
  [NEW] Device 33:EA:17:7C:00:24 33-EA-17-7C-00-24
  [CHG] Device 33:EA:17:7C:00:24 RSSI: -84
  [CHG] Controller BC:C7:46:9D:25:98 Discoverable: no
  [CHG] Device 33:EA:17:7C:00:24 RSSI is nil
  [DEL] Device 33:EA:17:7C:00:24 33-EA-17-7C-00-24
  [CHG] Controller BC:C7:46:9D:25:98 Discovering: no
  [CHG] Controller BC:C7:46:9D:25:98 Discovering: yes
  [CHG] Controller BC:C7:46:9D:25:98 Discoverable: yes
  [NEW] Device 33:EA:17:7C:00:24 33-EA-17-7C-00-24
  [CHG] Device 33:EA:17:7C:00:24 RSSI: -88
  [NEW] Device 0B:20:24:A3:E7:56 T60
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -50
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -48
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -48
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -46
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -46
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -46
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -46
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -46
  [CHG] Device 33:EA:17:7C:00:24 RSSI: -88
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -46
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -46
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -46
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -46
  [CHG] Device 0B:20:24:A3:E7:56 RSSI: -46
  [CHG] Controller BC:C7:46:9D:25:98 Discoverable: no
  [CHG] Device 33:EA:17:7C:00:24 RSSI is nil
  [DEL] Device 33:EA:17:7C:00:24 33-EA-17-7C-00-24
  [CHG] Device 0B:20:24:A3:E7:56 RSSI is nil
  [CHG] Controller BC:C7:46:9D:25:98 Discovering: no
  [CHG] Device 0B:20:24:A3:E7:56 Connected: yes
  [T60]# quit
  root@bill:~#

  
  After fixing the verbosity level for bluetooth logging, I see this in the 
logs:

  
  root@bill:~# journalctl -b0 --grep='0B:20:24:A3:E7:56'
  Mar 18 08:31:24 bill bluetoothd[707]: src/adapter.c:device_found_callback() 
hci0 addr 0B:20:24:A3:E7:56, rssi -58 flags 0x0000 eir_len 54
  Mar 18 08:31:24 bill bluetoothd[707]: src/device.c:device_create() dst 
0B:20:24:A3:E7:56
  Mar 18 08:31:24 bill bluetoothd[707]: src/device.c:device_new() address 
0B:20:24:A3:E7:56
  Mar 18 08:31:24 bill pulseaudio[1757]: Address: 0B:20:24:A3:E7:56
  Mar 18 08:31:24 bill bluetoothd[707]: src/adapter.c:device_found_callback() 
hci0 addr 0B:20:24:A3:E7:56, rssi -58 flags 0x0002 eir_len 5
  Mar 18 08:31:24 bill bluetoothd[707]: src/adapter.c:device_found_callback() 
hci0 addr 0B:20:24:A3:E7:56, rssi -58 flags 0x0002 eir_len 54
  Mar 18 08:31:24 bill bluetoothd[707]: src/adapter.c:device_found_callback() 
hci0 addr 0B:20:24:A3:E7:56, rssi -58 flags 0x0000 eir_len 54
  Mar 18 08:31:24 bill bluetoothd[707]: src/adapter.c:device_found_callback() 
hci0 addr 0B:20:24:A3:E7:56, rssi -58 flags 0x0000 eir_len 54
  Mar 18 08:31:24 bill bluetoothd[707]: src/adapter.c:device_found_callback() 
hci0 addr 0B:20:24:A3:E7:56, rssi -58 flags 0x0000 eir_len 54
  Mar 18 08:31:24 bill bluetoothd[707]: src/adapter.c:device_found_callback() 
hci0 addr 0B:20:24:A3:E7:56, rssi -58 flags 0x0000 eir_len 54
  Mar 18 08:31:24 bill bluetoothd[707]: src/adapter.c:device_found_callback() 
hci0 addr 0B:20:24:A3:E7:56, rssi -60 flags 0x0000 eir_len 54
  Mar 18 08:31:25 bill bluetoothd[707]: src/adapter.c:device_found_callback() 
hci0 addr 0B:20:24:A3:E7:56, rssi -60 flags 0x0000 eir_len 54
  Mar 18 08:31:25 bill bluetoothd[707]: src/adapter.c:device_found_callback() 
hci0 addr 0B:20:24:A3:E7:56, rssi -56 flags 0x0000 eir_len 54
  Mar 18 08:31:25 bill bluetoothd[707]: src/adapter.c:device_found_callback() 
hci0 addr 0B:20:24:A3:E7:56, rssi -56 flags 0x0000 eir_len 54
  Mar 18 08:31:25 bill bluetoothd[707]: src/adapter.c:device_found_callback() 
hci0 addr 0B:20:24:A3:E7:56, rssi -58 flags 0x0000 eir_len 54
  Mar 18 08:31:25 bill bluetoothd[707]: src/adapter.c:device_found_callback() 
hci0 addr 0B:20:24:A3:E7:56, rssi -56 flags 0x0000 eir_len 54
  Mar 18 08:31:25 bill bluetoothd[707]: src/adapter.c:device_found_callback() 
hci0 addr 0B:20:24:A3:E7:56, rssi -58 flags 0x0000 eir_len 54
  Mar 18 08:31:25 bill bluetoothd[707]: src/adapter.c:device_found_callback() 
hci0 addr 0B:20:24:A3:E7:56, rssi -60 flags 0x0000 eir_len 54
  Mar 18 08:31:25 bill bluetoothd[707]: src/device.c:bonding_request_new() 
Requesting bonding for 0B:20:24:A3:E7:56
  Mar 18 08:31:25 bill bluetoothd[707]: src/adapter.c:adapter_bonding_attempt() 
hci0 bdaddr 0B:20:24:A3:E7:56 type 0 io_cap 0x01
  Mar 18 08:31:25 bill bluetoothd[707]: 
src/adapter.c:add_accept_list_complete() 0B:20:24:A3:E7:56 added to kernel 
accept list
  Mar 18 08:31:28 bill bluetoothd[707]: src/adapter.c:connected_callback() hci0 
device 0B:20:24:A3:E7:56 connected eir_len 10
  Mar 18 08:31:56 bill bluetoothd[707]: src/device.c:create_bond_req_exit() 
0B:20:24:A3:E7:56: requestor exited before bonding was completed
  Mar 18 08:31:56 bill bluetoothd[707]: src/adapter.c:adapter_cancel_bonding() 
hci0 bdaddr 0B:20:24:A3:E7:56 type 0
  Mar 18 08:31:56 bill bluetoothd[707]: 
src/adapter.c:bonding_attempt_complete() hci0 bdaddr 0B:20:24:A3:E7:56 type 0 
status 0x10
  Mar 18 08:31:56 bill bluetoothd[707]: src/adapter.c:dev_disconnected() Device 
0B:20:24:A3:E7:56 disconnected, reason 2
  Mar 18 08:31:56 bill bluetoothd[707]: 
src/adapter.c:bonding_attempt_complete() hci0 bdaddr 0B:20:24:A3:E7:56 type 0 
status 0xe
  Mar 18 08:31:56 bill bluetoothd[707]: 
src/adapter.c:remove_accept_list_complete() 0B:20:24:A3:E7:56 removed from 
kernel accept list
  root@bill:~#

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: bluez 5.64-0ubuntu1.1
  ProcVersionSignature: Ubuntu 6.5.0-26.26~22.04.1-generic 6.5.13
  Uname: Linux 6.5.0-26-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu82.5
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Mar 28 06:42:07 2024
  InstallationDate: Installed on 2024-03-06 (21 days ago)
  InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 
(20230807.2)
  InterestingModules: rfcomm bnep btusb bluetooth
  MachineType: Gigabyte Technology Co., Ltd. B650 AORUS ELITE AX ICE
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.5.0-26-generic 
root=UUID=e3ebbc25-0d9b-45c4-8048-34554cc18638 ro quiet splash vt.handoff=7
  SourcePackage: bluez
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/06/2024
  dmi.bios.release: 5.32
  dmi.bios.vendor: American Megatrends International, LLC.
  dmi.bios.version: F22b
  dmi.board.asset.tag: Default string
  dmi.board.name: B650 AORUS ELITE AX ICE
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrF22b:bd02/06/2024:br5.32:svnGigabyteTechnologyCo.,Ltd.:pnB650AORUSELITEAXICE:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnB650AORUSELITEAXICE:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring:
  dmi.product.family: B650 MB
  dmi.product.name: B650 AORUS ELITE AX ICE
  dmi.product.sku: Default string
  dmi.product.version: Default string
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.
  hciconfig:
   hci0:        Type: Primary  Bus: USB
        BD Address: BC:C7:46:9D:25:98  ACL MTU: 1021:8  SCO MTU: 255:12
        UP RUNNING PSCAN 
        RX bytes:114128 acl:86 sco:0 events:12430 errors:0
        TX bytes:9908437 acl:11593 sco:0 commands:665 errors:0

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