Hello Rinad, thank you for taking the time to open this bug report.
Unfortunately there is not enough info for us to go on, to look into
this issue yet.
Can you please run "apport-collect 2080219" to include the logs and
other data that we meed to look into this please?
** Changed in: linux (Ubuntu)
Assignee: (unassigned) => Philip Cox (philcox)
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/2080219
Title:
Ubuntu 24.04 stuck
Status in linux package in Ubuntu:
Incomplete
Bug description:
Regularly Ubuntu 22.04 has stuck and does not show panel buttons images
(restart, shutdown etc)
If you try to restart computer it runs slow shutdown process and stuck with
repeating:
```
09:39:23 kernel: Call Trace:
09:39:23 kernel: DR3: 0000000000000000 DR6: 00000000fffe0ff0 DR7:
0000000000000400
09:39:23 kernel: DR0: 0000000000000000 DR1: 0000000000000000 DR2:
0000000000000000
09:39:23 kernel: CR2: 000000c00026b010 CR3: 0000000b6743c005 CR4:
00000000003706f0
09:39:23 kernel: CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
09:39:23 kernel: FS: 0000000000000000(0000) GS:ffff8fa70c300000(0000)
knlGS:0000000000000000
09:39:23 kernel: R13: ffffd818ff680300 R14: 0000000000000000 R15:
ffff8f9bc0e0f000
09:39:23 kernel: R10: 0000000000000000 R11: 0000000000000000 R12:
000000000000001d
09:39:23 kernel: RBP: ffffb81901e23d88 R08: 0000000000000000 R09:
00000000001e8480
09:39:23 kernel: RDX: 0000000000000000 RSI: 000000000000001d RDI:
ffff8f9bc56ab000
09:39:23 kernel: RAX: ffff8f9bc56ab000 RBX: 000000000000001d RCX:
ffff8f9bccd20000
09:39:23 kernel: RSP: 0018:ffffb81901e23d20 EFLAGS: 00000087
09:39:23 kernel: Code: e4 4c 03 2c c5 e0 7c b3 9b 49 8b 87 00 06 00 00 49 89
c7 48 89 f8 e9 a9 00 00 00 48 83 fb 36 0f 83 bf 0a 00 00 49 8b 54 dd 18 <48> 83
fb 35 0f 83 58 0b 00 00 4f 8b 84 e5 70 02 00 00 4c 39 c2 74
09:39:23 kernel: RIP: 0010:mem_cgroup_css_rstat_flush+0x6d/0xc00
09:39:23 kernel: Workqueue: events_unbound flush_memcg_stats_dwork
09:39:23 kernel: Hardware name: LENOVO 20N3S5EF0H/20N3S5EF0H, BIOS N2IETA5W
(1.83 ) 06/20/2024
09:39:23 kernel: CPU: 2 PID: 12242 Comm: kworker/u16:4 Tainted: G W
OE 6.8.0-41-generic #41-Ubuntu
09:39:23 kernel: NMI backtrace for cpu 2
09:39:23 kernel: Sending NMI from CPU 1 to CPUs 2:
09:39:23 kernel: rcu: blocking rcu_node structures (internal RCU debug):
09:36:22 kernel: NMI backtrace for cpu 4 skipped: idling at
intel_idle+0x72/0xe0
09:36:22 kernel: Sending NMI from CPU 1 to CPUs 4:
09:36:22 kernel: NMI backtrace for cpu 2 skipped: idling at
intel_idle+0x72/0xe0
09:36:22 kernel: Sending NMI from CPU 1 to CPUs 2:
09:36:22 kernel: rcu: blocking rcu_node structures (internal RCU debug):
09:33:22 kernel: NMI backtrace for cpu 4 skipped: idling at
intel_idle+0x72/0xe0
09:33:22 kernel: Sending NMI from CPU 1 to CPUs 4:
09:33:22 kernel: </TASK>
```
And also I have found messages like this:
```
сен 10 05:27:52 rinad-ThinkPad-T490 systemd[1]: Stopping
NetworkManager.service - Network Manager...
сен 10 05:29:22 rinad-ThinkPad-T490 systemd[1]: NetworkManager.service: State
'stop-sigterm' timed out. Killing.
сен 10 05:29:22 rinad-ThinkPad-T490 systemd[1]: NetworkManager.service:
Killing process 1163 (NetworkManager) with signal SIGKILL.
сен 10 05:30:52 rinad-ThinkPad-T490 systemd[1]: NetworkManager.service:
Processes still around after SIGKILL. Ignoring.
сен 10 05:32:22 rinad-ThinkPad-T490 systemd[1]: NetworkManager.service: State
'final-sigterm' timed out. Killing.
сен 10 05:32:22 rinad-ThinkPad-T490 systemd[1]: NetworkManager.service:
Killing process 1163 (NetworkManager) with signal SIGKILL.
сен 10 05:33:52 rinad-ThinkPad-T490 systemd[1]: NetworkManager.service:
Processes still around after final SIGKILL. Entering failed mode.
сен 10 05:33:52 rinad-ThinkPad-T490 systemd[1]: NetworkManager.service:
Failed with result 'timeout'.
сен 10 05:33:52 rinad-ThinkPad-T490 systemd[1]: NetworkManager.service: Unit
process 1163 (NetworkManager) remains running after unit stopped.
сен 10 05:33:52 rinad-ThinkPad-T490 systemd[1]: Stopped
NetworkManager.service - Network Manager.
сен 10 05:33:52 rinad-ThinkPad-T490 systemd[1]: NetworkManager.service:
Consumed 3.842s CPU time, 30.4M memory peak, 0B memory swap peak.
```
and this:
```
01:37:30 gnome-shell: clutter_text_get_editable: assertion 'CLUTTER_IS_TEXT
(self)' failed
01:37:29 systemd-logind: Power key pressed short.
01:37:27 dbus-daemon: [system] Failed to activate service
'org.freedesktop.PackageKit': timed out (service_start_timeout=25000ms)
01:37:25 ModemManager: <wrn> [base-manager] couldn't create modem for device
'/sys/devices/pci0000:00/0000:00:16.3': Failed to find primary AT port
01:37:23 systemd-logind: Power key pressed short.
01:37:21 gnome-shell: no authentication service is enabled, using password
authentication
01:37:10 systemd: fprintd.service: State 'stop-sigterm' timed out. Killing.
01:37:03 snapd: storehelpers.go:923: cannot refresh: snap has no updates
available: "bare", "canonical-livepatch", "code", "core", "core18", "core20",
"core22", "core24", "dbeaver-ce", "drawio", "firefox", "firmware-updater",
"gimp", "gnome-3-28-1804", "gnome-3-38-2004", "gnome-42-2204", "gnome-46-2404",
"gtk-common-themes", "gtk2-common-themes", "helm", "intellij-idea-community",
"kubectl", "libreoffice", "mesa-2404", "snap-store", "snapd",
"snapd-desktop-integration", "vlc"
01:37:02 ModemManager: <msg> [base-manager] couldn't check support for device
'/sys/devices/pci0000:00/0000:00:1f.6': not supported by any plugin
01:37:02 packagekitd: daemon start
01:37:02 systemd: Starting packagekit.service - PackageKit Daemon...
01:37:02 dbus-daemon: [system] Activating via systemd: service
name='org.freedesktop.PackageKit' unit='packagekit.service' requested by
':1.76' (uid=1000 pid=2257 comm="/usr/bin/gnome-software
--gapplication-service" label="unconfined")
01:36:59 gnome-shell: Failed to make thread 'KMS thread' normally scheduled:
Operation not permitted
01:36:59 rtkit-daemon: Recovering from system lockup, not allowing further RT
threads.
01:36:59 systemd-logind: Lid opened.
01:36:59 gsd-media-keys: Unable to get default source
01:36:58 systemd: Finished grub-initrd-fallback.service - GRUB failed boot
detection.
01:36:58 gnome-shell: Failed to make thread 'KMS thread' normally scheduled:
Operation not permitted
01:36:58 rtkit-daemon: Recovering from system lockup, not allowing further RT
threads.
01:36:58 ModemManager: <msg> [sleep-monitor-systemd] system is resuming
01:36:58 systemd-logind: Operation 'suspend' finished.
01:36:58 systemd: Stopped target sleep.target - Sleep.
01:36:58 rtkit-daemon: Demoted 8 threads.
01:36:58 systemd-sleep: Failed to put system to sleep. System resumed again:
Device or resource busy
01:36:58 rtkit-daemon: The canary thread is apparently starving. Taking
action.
01:36:58 kernel: PM: suspend exit
01:36:58 kernel: random: crng reseeded on system resumption
01:36:58 kernel: Restarting tasks ... done.
01:36:58 kernel: OOM killer enabled.
01:36:58 kernel: </TASK>
01:36:58 kernel: R13: 0000000000000000 R14: 0000000000000010 R15:
0000000000000000
01:36:58 kernel: R10: 0000635deac63930 R11: 0000000000000202 R12:
0000635deac49630
01:36:58 kernel: RBP: 00007ffe732c0610 R08: 0000000000000000 R09:
0000000000000000
01:36:58 kernel: RDX: 0000000000000000 RSI: 0000000000000008 RDI:
0000635deac5d1a0
01:36:58 kernel: RAX: ffffffffffffffda RBX: 0000635deac5d1a0 RCX:
00007d965572a9fb
01:36:58 kernel: RSP: 002b:00007ffe732c0588 EFLAGS: 00000202 ORIG_RAX:
00000000000000a6
01:36:58 kernel: RIP: 0033:0x7d965572a9fb
01:36:58 kernel: entry_SYSCALL_64_after_hwframe+0x78/0x80
01:36:58 kernel: Call Trace:
01:36:58 kernel: task:(fprintd) state:D stack:0 pid:19595
tgid:19595 ppid:1 flags:0x00000006
01:36:58 kernel: </TASK>
01:36:58 kernel: R13: 0000000000000000 R14: 0000000000000010 R15:
0000000000000000
01:36:58 kernel: R10: 00005ec1bb6cd930 R11: 0000000000000202 R12:
00005ec1bb6b3630
01:36:58 kernel: RBP: 00007ffecab4d060 R08: 0000000000000000 R09:
0000000000000000
01:36:58 kernel: RDX: 0000000000000000 RSI: 0000000000000008 RDI:
00005ec1bb6c71a0
01:36:58 kernel: RAX: ffffffffffffffda RBX: 00005ec1bb6c71a0 RCX:
000076db7012a9fb
01:36:58 kernel: RSP: 002b:00007ffecab4cfd8 EFLAGS: 00000202 ORIG_RAX:
00000000000000a6
01:36:58 kernel: RIP: 0033:0x76db7012a9fb
01:36:58 kernel: entry_SYSCALL_64_after_hwframe+0x78/0x80
01:36:58 kernel: Call Trace:
01:36:58 kernel: task:(fprintd) state:D stack:0 pid:19321
tgid:19321 ppid:1 flags:0x00000006
01:36:58 kernel: </TASK>
01:36:58 kernel: R13: 00007fffa89b20a0 R14: 00007fffa89b48f0 R15:
00007fffa89b48d0
01:36:58 kernel: R10: 00000000ffffffff R11: 0000000000000246 R12:
0000000000000008
01:36:58 kernel: RBP: 00007fffa89b47f0 R08: 0000000000000073 R09:
0000000000000000
01:36:58 kernel: RDX: 000000000000000b RSI: 0000000000000008 RDI:
00007fffa89b48f0
01:36:58 kernel: RAX: ffffffffffffffda RBX: 00007fffa89b48f0 RCX:
00007ba9af32a9fb
01:36:58 kernel: RSP: 002b:00007fffa89b2098 EFLAGS: 00000246 ORIG_RAX:
00000000000000a6
01:36:58 kernel: RIP: 0033:0x7ba9af32a9fb
01:36:58 kernel: entry_SYSCALL_64_after_hwframe+0x78/0x80
```
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