Public bug reported:
Installed 6.11.0-7 and the keyboard is detected:
sudo cat /var/log/dmesg.0 | grep -i keyboard
[ 3.126094] kernel: usb 1-9: Product: Natural® Ergonomic Keyboard 4000
[ 3.127408] systemd[1]: Starting keyboard-setup.service - Set the console
keyboard layout...
but doesn't work.
On 6.8.0-31:
sudo dmesg | grep -i keyboard
[ 1.236696] usb 1-9: Product: Natural® Ergonomic Keyboard 4000
[ 1.523338] input: Microsoft Natural® Ergonomic Keyboard 4000 as
/devices/pci0000:00/0000:00:14.0/usb1/1-9/1-9:1.0/0003:045E:00DB.0001/input/input5
[ 1.575683] microsoft 0003:045E:00DB.0001: input,hidraw1: USB HID v1.11
Keyboard [Microsoft Natural® Ergonomic Keyboard 4000] on
usb-0000:00:14.0-9/input0
[ 1.576502] input: Microsoft Natural® Ergonomic Keyboard 4000 as
/devices/pci0000:00/0000:00:14.0/usb1/1-9/1-9:1.1/0003:045E:00DB.0002/input/input6
[ 1.628653] microsoft 0003:045E:00DB.0002: input,hidraw2: USB HID v1.11
Device [Microsoft Natural® Ergonomic Keyboard 4000] on usb-0000:00:14.0-9/input1
[ 2.452062] systemd[1]: Starting keyboard-setup.service - Set the console
keyboard layout...
[ 2.490687] systemd[1]: Finished keyboard-setup.service - Set the console
keyboard layout.
Mouse works just fine.
Tried a different USB keyboard and it didn't work too.
As I cannot type anything with this kernel, it's hard to gather the logs on
that.
lsb_release -rd
Description: Ubuntu Oracular Oriole (development branch)
Release: 24.10
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/2081146
Title:
USB keyboard not working after update to 6.11.0-7-generic on a Dell
Vostro PC
Status in linux package in Ubuntu:
New
Bug description:
Installed 6.11.0-7 and the keyboard is detected:
sudo cat /var/log/dmesg.0 | grep -i keyboard
[ 3.126094] kernel: usb 1-9: Product: Natural® Ergonomic Keyboard 4000
[ 3.127408] systemd[1]: Starting keyboard-setup.service - Set the console
keyboard layout...
but doesn't work.
On 6.8.0-31:
sudo dmesg | grep -i keyboard
[ 1.236696] usb 1-9: Product: Natural® Ergonomic Keyboard 4000
[ 1.523338] input: Microsoft Natural® Ergonomic Keyboard 4000 as
/devices/pci0000:00/0000:00:14.0/usb1/1-9/1-9:1.0/0003:045E:00DB.0001/input/input5
[ 1.575683] microsoft 0003:045E:00DB.0001: input,hidraw1: USB HID v1.11
Keyboard [Microsoft Natural® Ergonomic Keyboard 4000] on
usb-0000:00:14.0-9/input0
[ 1.576502] input: Microsoft Natural® Ergonomic Keyboard 4000 as
/devices/pci0000:00/0000:00:14.0/usb1/1-9/1-9:1.1/0003:045E:00DB.0002/input/input6
[ 1.628653] microsoft 0003:045E:00DB.0002: input,hidraw2: USB HID v1.11
Device [Microsoft Natural® Ergonomic Keyboard 4000] on usb-0000:00:14.0-9/input1
[ 2.452062] systemd[1]: Starting keyboard-setup.service - Set the console
keyboard layout...
[ 2.490687] systemd[1]: Finished keyboard-setup.service - Set the console
keyboard layout.
Mouse works just fine.
Tried a different USB keyboard and it didn't work too.
As I cannot type anything with this kernel, it's hard to gather the logs on
that.
lsb_release -rd
Description: Ubuntu Oracular Oriole (development branch)
Release: 24.10
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2081146/+subscriptions
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