Hello, thank you for taking the time to open this bug.
Right now there is not much to go on in the provided logs, other than
there is an error with amdgpu.
Sep 25 12:32:26 Nitro-5 kernel: amdgpu 0000:01:00.0:
[drm:amdgpu_ring_test_helper [amdgpu]] *ERROR* ring comp_1.0.1 test
failed (-110)
Can you try suspending your laptop, and when you reboot it, run the follow
command:
journalctl -b -1 -r
and paste the results? I tmight provide more information. Thank you.
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/2081963
Title:
Acer Nitro 5 does not resume from suspend
Status in linux package in Ubuntu:
New
Bug description:
Resuming from suspend results in a black screen and keyboard lights
turn on. System does not respond to any commands, including CTRL-
ALT-F4.
Need to reboot to recover.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.8.0-45-generic 6.8.0-45.45
ProcVersionSignature: Ubuntu 6.8.0-45.45-generic 6.8.12
Uname: Linux 6.8.0-45-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: lasse 2361 F.... pipewire
/dev/snd/controlC0: lasse 2365 F.... wireplumber
/dev/snd/controlC1: lasse 2365 F.... wireplumber
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Sep 25 12:32:08 2024
InstallationDate: Installed on 2024-08-14 (42 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
MachineType: Acer Nitro AN515-43
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-45-generic
root=UUID=2a8f106e-d087-45a9-8985-125718d940f0 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-6.8.0-45-generic N/A
linux-backports-modules-6.8.0-45-generic N/A
linux-firmware 20240318.git3b128b60-0ubuntu2.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/05/2020
dmi.bios.release: 1.12
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.12
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Octavia_PKS
dmi.board.vendor: PK
dmi.board.version: V1.12
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.12
dmi.ec.firmware.release: 1.7
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.12:bd11/05/2020:br1.12:efr1.7:svnAcer:pnNitroAN515-43:pvrV1.12:rvnPK:rnOctavia_PKS:rvrV1.12:cvnAcer:ct10:cvrV1.12:sku0000000000000000:
dmi.product.family: Nitro 5
dmi.product.name: Nitro AN515-43
dmi.product.sku: 0000000000000000
dmi.product.version: V1.12
dmi.sys.vendor: Acer
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2081963/+subscriptions
--
Mailing list: https://launchpad.net/~kernel-packages
Post to : [email protected]
Unsubscribe : https://launchpad.net/~kernel-packages
More help : https://help.launchpad.net/ListHelp
