apport information

** Attachment added: "acpidump.txt"
   
https://bugs.launchpad.net/bugs/2073648/+attachment/5898529/+files/acpidump.txt

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https://bugs.launchpad.net/bugs/2073648

Title:
  (24.04) GPU-HANG (and possible kernel panic?) with Intel/Arrandale GPU

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  This bug seems to affect kernels "6.8.0-31-generic",
  "6.8.0-38-generic", and "6.9.0-0906000-generic". Every single time I
  try to log into Xorg (Cinnamon DE + LightDM greeter), the computer
  freezes within seconds. IDK whether there is a kernel panic or not, as
  I can't do anything with the system. The magic-sysrq keys don't even
  work, so I must hold the power button down. This seems like a GPU
  problem, since it can be worked around via the "nomodeset" boot
  paramater.

  Running "sudo dmesg -w" just before the crash (via ssh) revealed this:
      i915 0000:00:02.0: [drm] GPU HANG: ecode 5:1:020fffff, in Xorg [2197]

  My system was completely unusable after that.

  This does not affect the "6-5.0-35-generic" kernel left over from when
  the system was running 22.04. That's what I'm running right now as I
  type this bug report.

  Please note: I just spent the last five minutes trying to figure out
  how to use the "apport-bug" command. Dare I say, the man page wasn't
  helpful at all. If I give the following params: "sudo apport-bug
  linux-image-6.8.0-38-generic", then I get the following error multi-
  line error:

    "*** Problem in linux-image-6.8.0-38-generic

    The problem cannot be reported:

    This does not seem to be an official Linux package.
    Please retry after updating the indexes of available packages, if that does 
not work then remove related third party packages and try again."

  Likewise for the "linux-6.5.0-35-generic" kernel, which give me a
  similar error, but with a the 6.5 kernel instead. I also tried just
  using "linux", same result, so if you want an apport bug report,
  you'll have to tell me what I'm doing wrong.

  
  My "/proc/cmdline" file:

      BOOT_IMAGE=/vmlinuz-6.5.0-35-generic
  root=UUID=f859df91-6f6c-42ac-90aa-71fadcf2aa7e ro quiet splash

  
  HW Specs (via "sudo lshw") will be attached.
  --- 
  ProblemType: Bug
  ApportVersion: 2.28.1-0ubuntu3.8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  tyler      2601 F.... pulseaudio
   /dev/snd/pcmC0D0c:   tyler      2601 F...m pulseaudio
   /dev/snd/pcmC0D0p:   tyler      2601 F...m pulseaudio
  CasperMD5CheckResult: unknown
  CurrentDesktop: X-Cinnamon
  DistroRelease: Linux Mint 22.1
  HibernationDevice: RESUME=UUID=c4e1abf1-b77a-425c-8e8c-cb9381de9310
  MachineType: Dell Inc. Latitude E6410
  Package: linux (not installed)
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.14.0-27-generic 
root=UUID=3379d2ad-6386-44d6-a0c3-b753f4d91203 ro quiet splash
  ProcVersionSignature: Ubuntu 6.14.0-27.27~24.04.1-generic 6.14.6
  RelatedPackageVersions:
   linux-restricted-modules-6.14.0-27-generic N/A
   linux-backports-modules-6.14.0-27-generic  N/A
   linux-firmware                             20240318.git3b128b60-0ubuntu2.15
  Tags: xia
  Uname: Linux 6.14.0-27-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip disk lpadmin plugdev sambashare vboxusers wheel
  _MarkForUpload: True
  dmi.bios.date: 05/12/2017
  dmi.bios.release: 4.6
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A17
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA17:bd05/12/2017:br4.6:svnDellInc.:pnLatitudeE6410:pvr0001:rvnDellInc.:rn:rvr:cvnDellInc.:ct9:cvr:sku:
  dmi.product.name: Latitude E6410
  dmi.product.version: 0001
  dmi.sys.vendor: Dell Inc.

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