Public bug reported:
Randomly, the system crashes and I am not able to do anything other than hold
down the power button and restart it.
It usually happens when I start the system and quickly open a browser (Firefox
or Brave), but it also sometimes occurs randomly after using the browser for a
while, I think when the system and graphics are under more stress.
I tried using different nvidia drivers, but I have not solved the problem yet.
I have already updated Ubuntu to the latest LTS version and I constantly update
all the available packages.
Thanks in advance for your support.
ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: linux-modules-nvidia-550-6.14.0-29-generic 6.14.0-29.29~24.04.1
ProcVersionSignature: Ubuntu 6.14.0-28.28~24.04.1-generic 6.14.8
Uname: Linux 6.14.0-28-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: nicola 2393 F.... pipewire
nicola 2396 F.... wireplumber
/dev/snd/pcmC0D0p: nicola 2393 F...m pipewire
/dev/snd/seq: nicola 2393 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: pass
Date: Thu Aug 28 22:10:10 2025
ErrorMessage: installed linux-modules-nvidia-550-6.14.0-29-generic package
post-installation script subprocess returned error exit status 1
InstallationDate: Installed on 2025-08-08 (20 days ago)
InstallationMedia: Ubuntu 24.04.3 LTS "Noble Numbat" - Release amd64
(20250805.1)
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver
Bus 001 Device 003: ID 04ca:7086 Lite-On Technology Corp. HP Wide Vision FHD
Camera
Bus 001 Device 004: ID 0bda:b00a Realtek Semiconductor Corp. Realtek Bluetooth
4.2 Adapter
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
MachineType: HP HP Pavilion Laptop 14-ce0xxx
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-28-generic
root=UUID=c56b901a-e6a4-44fa-a22d-ea2eb7b64e34 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal,
3.12.3-0ubuntu2
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux-restricted-modules-hwe-6.14
Title: package linux-modules-nvidia-550-6.14.0-29-generic 6.14.0-29.29~24.04.1
failed to install/upgrade: installed linux-modules-nvidia-550-6.14.0-29-generic
package post-installation script subprocess returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/28/2022
dmi.bios.release: 15.25
dmi.bios.vendor: Insyde
dmi.bios.version: F.25
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 84BA
dmi.board.vendor: HP
dmi.board.version: 02.15
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 2.15
dmi.modalias:
dmi:bvnInsyde:bvrF.25:bd04/28/2022:br15.25:efr2.15:svnHP:pnHPPavilionLaptop14-ce0xxx:pvrType1ProductConfigId:rvnHP:rn84BA:rvr02.15:cvnHP:ct10:cvrChassisVersion:sku4JY40EA#ABZ:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion Laptop 14-ce0xxx
dmi.product.sku: 4JY40EA#ABZ
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
** Affects: linux-restricted-modules-hwe-6.14 (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package noble
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-restricted-modules-hwe-6.14 in
Ubuntu.
https://bugs.launchpad.net/bugs/2121624
Title:
package linux-modules-nvidia-550-6.14.0-29-generic
6.14.0-29.29~24.04.1 failed to install/upgrade
Status in linux-restricted-modules-hwe-6.14 package in Ubuntu:
New
Bug description:
Randomly, the system crashes and I am not able to do anything other than hold
down the power button and restart it.
It usually happens when I start the system and quickly open a browser
(Firefox or Brave), but it also sometimes occurs randomly after using the
browser for a while, I think when the system and graphics are under more stress.
I tried using different nvidia drivers, but I have not solved the problem yet.
I have already updated Ubuntu to the latest LTS version and I constantly
update all the available packages.
Thanks in advance for your support.
ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: linux-modules-nvidia-550-6.14.0-29-generic 6.14.0-29.29~24.04.1
ProcVersionSignature: Ubuntu 6.14.0-28.28~24.04.1-generic 6.14.8
Uname: Linux 6.14.0-28-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: nicola 2393 F.... pipewire
nicola 2396 F.... wireplumber
/dev/snd/pcmC0D0p: nicola 2393 F...m pipewire
/dev/snd/seq: nicola 2393 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: pass
Date: Thu Aug 28 22:10:10 2025
ErrorMessage: installed linux-modules-nvidia-550-6.14.0-29-generic package
post-installation script subprocess returned error exit status 1
InstallationDate: Installed on 2025-08-08 (20 days ago)
InstallationMedia: Ubuntu 24.04.3 LTS "Noble Numbat" - Release amd64
(20250805.1)
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver
Bus 001 Device 003: ID 04ca:7086 Lite-On Technology Corp. HP Wide Vision FHD
Camera
Bus 001 Device 004: ID 0bda:b00a Realtek Semiconductor Corp. Realtek
Bluetooth 4.2 Adapter
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
MachineType: HP HP Pavilion Laptop 14-ce0xxx
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-28-generic
root=UUID=c56b901a-e6a4-44fa-a22d-ea2eb7b64e34 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal,
3.12.3-0ubuntu2
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux-restricted-modules-hwe-6.14
Title: package linux-modules-nvidia-550-6.14.0-29-generic
6.14.0-29.29~24.04.1 failed to install/upgrade: installed
linux-modules-nvidia-550-6.14.0-29-generic package post-installation script
subprocess returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/28/2022
dmi.bios.release: 15.25
dmi.bios.vendor: Insyde
dmi.bios.version: F.25
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 84BA
dmi.board.vendor: HP
dmi.board.version: 02.15
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 2.15
dmi.modalias:
dmi:bvnInsyde:bvrF.25:bd04/28/2022:br15.25:efr2.15:svnHP:pnHPPavilionLaptop14-ce0xxx:pvrType1ProductConfigId:rvnHP:rn84BA:rvr02.15:cvnHP:ct10:cvrChassisVersion:sku4JY40EA#ABZ:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion Laptop 14-ce0xxx
dmi.product.sku: 4JY40EA#ABZ
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
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