Thank you.

Em qua., 8 de out. de 2025 às 10:50, Thibault Ferrante <
[email protected]> escreveu:

> Hello,
> Thanks for your report, can you try to solve the issue by executing :
> sudo apt install linux-headers-generic-hwe-24.04
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2126763
>
> Title:
>   notebook do not shutdown
>
> Status in linux-restricted-modules-hwe-6.14 package in Ubuntu:
>   New
>
> Bug description:
>   sometimes after using Firefox and command shutdown, my notebook ACER
>   A515-51G-79PU do not shutdown.
>
>   ProblemType: Package
>   DistroRelease: Ubuntu 24.04
>   Package: linux-modules-nvidia-550-6.14.0-33-generic 6.14.0-33.33~24.04.1
>   ProcVersionSignature: Ubuntu 6.14.0-32.32~24.04.1-generic 6.14.11
>   Uname: Linux 6.14.0-32-generic x86_64
>   NonfreeKernelModules: nvidia_modeset nvidia
>   ApportVersion: 2.28.1-0ubuntu3.8
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  eli        6361 F.... wireplumber
>    /dev/snd/seq:        eli        6352 F.... pipewire
>   CRDA: N/A
>   CasperMD5CheckResult: pass
>   Date: Fri Oct  3 09:51:11 2025
>   DpkgHistoryLog:
>    Start-Date: 2025-10-03  09:50:21
>    Commandline: /usr/bin/unattended-upgrade
>    Install: linux-objects-nvidia-550-6.14.0-33-generic:amd64
> (6.14.0-33.33~24.04.1, automatic), linux-image-6.14.0-33-generic:amd64
> (6.14.0-33.33~24.04.1, automatic),
> linux-signatures-nvidia-6.14.0-33-generic:amd64 (6.14.0-33.33~24.04.1,
> automatic), linux-modules-6.14.0-33-generic:amd64 (6.14.0-33.33~24.04.1,
> automatic), linux-modules-nvidia-550-6.14.0-33-generic:amd64
> (6.14.0-33.33~24.04.1, automatic)
>    Upgrade: linux-modules-nvidia-550-generic-hwe-24.04:amd64
> (6.14.0-32.32~24.04.1+1, 6.14.0-33.33~24.04.1)
>   ErrorMessage: o subprocesso instalado, do pacote
> linux-modules-nvidia-550-6.14.0-33-generic, o script post-installation
> retornou erro do status de saída 1
>   InstallationDate: Installed on 2025-02-28 (217 days ago)
>   InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64
> (20250215)
>   MachineType: Acer Aspire A515-51G
>   ProcFB: 0 i915drmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-32-generic
> root=UUID=ff1a450a-16fb-4e60-a79b-b6b72b85a3ef ro quiet splash vt.handoff=7
>   Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal,
> 3.12.3-0ubuntu2
>   PythonDetails: N/A
>   RebootRequiredPkgs: Error: path contained symlinks.
>   RelatedPackageVersions: grub-pc N/A
>   SourcePackage: linux-restricted-modules-hwe-6.14
>   Title: package linux-modules-nvidia-550-6.14.0-33-generic
> 6.14.0-33.33~24.04.1 failed to install/upgrade: o subprocesso instalado, do
> pacote linux-modules-nvidia-550-6.14.0-33-generic, o script
> post-installation retornou erro do status de saída 1
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 01/03/2019
>   dmi.bios.release: 2.2
>   dmi.bios.vendor: Insyde Corp.
>   dmi.bios.version: V2.02
>   dmi.board.asset.tag: Type2 - Board Serial Number
>   dmi.board.name: Charmander_KL
>   dmi.board.vendor: KBL
>   dmi.board.version: V2.02
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Acer
>   dmi.chassis.version: V2.02
>   dmi.ec.firmware.release: 1.17
>   dmi.modalias:
> dmi:bvnInsydeCorp.:bvrV2.02:bd01/03/2019:br2.2:efr1.17:svnAcer:pnAspireA515-51G:pvrV2.02:rvnKBL:rnCharmander_KL:rvrV2.02:cvnAcer:ct10:cvrV2.02:sku0000000000000000:
>   dmi.product.family: Aspire 5
>   dmi.product.name: Aspire A515-51G
>   dmi.product.sku: 0000000000000000
>   dmi.product.version: V2.02
>   dmi.sys.vendor: Acer
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/linux-restricted-modules-hwe-6.14/+bug/2126763/+subscriptions
>
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-restricted-modules-hwe-6.14 in
Ubuntu.
https://bugs.launchpad.net/bugs/2126763

Title:
  notebook do not shutdown

Status in linux-restricted-modules-hwe-6.14 package in Ubuntu:
  New

Bug description:
  sometimes after using Firefox and command shutdown, my notebook ACER
  A515-51G-79PU do not shutdown.

  ProblemType: Package
  DistroRelease: Ubuntu 24.04
  Package: linux-modules-nvidia-550-6.14.0-33-generic 6.14.0-33.33~24.04.1
  ProcVersionSignature: Ubuntu 6.14.0-32.32~24.04.1-generic 6.14.11
  Uname: Linux 6.14.0-32-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.28.1-0ubuntu3.8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  eli        6361 F.... wireplumber
   /dev/snd/seq:        eli        6352 F.... pipewire
  CRDA: N/A
  CasperMD5CheckResult: pass
  Date: Fri Oct  3 09:51:11 2025
  DpkgHistoryLog:
   Start-Date: 2025-10-03  09:50:21
   Commandline: /usr/bin/unattended-upgrade
   Install: linux-objects-nvidia-550-6.14.0-33-generic:amd64 
(6.14.0-33.33~24.04.1, automatic), linux-image-6.14.0-33-generic:amd64 
(6.14.0-33.33~24.04.1, automatic), 
linux-signatures-nvidia-6.14.0-33-generic:amd64 (6.14.0-33.33~24.04.1, 
automatic), linux-modules-6.14.0-33-generic:amd64 (6.14.0-33.33~24.04.1, 
automatic), linux-modules-nvidia-550-6.14.0-33-generic:amd64 
(6.14.0-33.33~24.04.1, automatic)
   Upgrade: linux-modules-nvidia-550-generic-hwe-24.04:amd64 
(6.14.0-32.32~24.04.1+1, 6.14.0-33.33~24.04.1)
  ErrorMessage: o subprocesso instalado, do pacote 
linux-modules-nvidia-550-6.14.0-33-generic, o script post-installation retornou 
erro do status de saída 1
  InstallationDate: Installed on 2025-02-28 (217 days ago)
  InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 
(20250215)
  MachineType: Acer Aspire A515-51G
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-32-generic 
root=UUID=ff1a450a-16fb-4e60-a79b-b6b72b85a3ef ro quiet splash vt.handoff=7
  Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal, 
3.12.3-0ubuntu2
  PythonDetails: N/A
  RebootRequiredPkgs: Error: path contained symlinks.
  RelatedPackageVersions: grub-pc N/A
  SourcePackage: linux-restricted-modules-hwe-6.14
  Title: package linux-modules-nvidia-550-6.14.0-33-generic 
6.14.0-33.33~24.04.1 failed to install/upgrade: o subprocesso instalado, do 
pacote linux-modules-nvidia-550-6.14.0-33-generic, o script post-installation 
retornou erro do status de saída 1
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/03/2019
  dmi.bios.release: 2.2
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.02
  dmi.board.asset.tag: Type2 - Board Serial Number
  dmi.board.name: Charmander_KL
  dmi.board.vendor: KBL
  dmi.board.version: V2.02
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.02
  dmi.ec.firmware.release: 1.17
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV2.02:bd01/03/2019:br2.2:efr1.17:svnAcer:pnAspireA515-51G:pvrV2.02:rvnKBL:rnCharmander_KL:rvrV2.02:cvnAcer:ct10:cvrV2.02:sku0000000000000000:
  dmi.product.family: Aspire 5
  dmi.product.name: Aspire A515-51G
  dmi.product.sku: 0000000000000000
  dmi.product.version: V2.02
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux-restricted-modules-hwe-6.14/+bug/2126763/+subscriptions


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