apport information

** Tags added: apport-collected trusty

** Description changed:

  I wanted to report a bug I got since some Ubuntu distribution (14.04 ,
  13.10 , 13.04, maybe 12.10 too, but not sure anymore). Before my
  Unifying MX Mouse LX710 was working great on Linux.
  
  When I plug the Unifying USB adapter, The cursor can be move without any 
problem, but I can't interract with most of the objects on screen.
  I can click on the menus, the buttons  of the actual openned window (which 
has the focus), but clicking on another window is not working, Right or Left 
Click on the desktop is not working...
  
  And I think that the problem do not come from my mouse, but the adapter,
  because when I plug the Unifying Adapter, but still my other USB mouse
  plugged as well, When I use this other mouse, the bug remains. I can'
  click anywhere With my MX Mouse, and it's not better with the other
  mouse.
  
  But as soon as I unplug the Unifying adapter, my other mouse is working
  again.
  
  I first thought my Unifying adapter was dead, but I tried it at work on
  Windows XP and Windows 7... This mouse is perfectly working.
  
  Dmesg message when I plug the Unifying adapter :
  
  [37623.792136] usb 5-5: new full-speed USB device number 7 using ohci-pci
  [37623.964853] usb 5-5: New USB device found, idVendor=046d, idProduct=c52b
  [37623.964865] usb 5-5: New USB device strings: Mfr=1, Product=2, 
SerialNumber=0
  [37623.964873] usb 5-5: Product: USB Receiver
  [37623.964880] usb 5-5: Manufacturer: Logitech
  [37623.987094] logitech-djreceiver 0003:046D:C52B.0013: hiddev0,hidraw4: USB 
HID v1.11 Device [Logitech USB Receiver] on usb-0000:00:13.0-5/input2
  [37623.992471] input: Logitech Unifying Device. Wireless PID:101a as 
/devices/pci0000:00/0000:00:13.0/usb5/5-5/5-5:1.2/0003:046D:C52B.0013/input/input18
  [37623.992816] logitech-djdevice 0003:046D:C52B.0014: input,hidraw5: USB HID 
v1.11 Mouse [Logitech Unifying Device. Wireless PID:101a] on 
usb-0000:00:13.0-5:1
  
  
  lsusb :
  
  Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 005 Device 007: ID 046d:c52b Logitech, Inc. Unifying Receiver
  Bus 005 Device 003: ID 046d:c318 Logitech, Inc. Illuminated Keyboard
  Bus 005 Device 002: ID 046d:c517 Logitech, Inc. LX710 Cordless Desktop Laser
  Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 001 Device 003: ID 0424:2504 Standard Microsystems Corp. USB 2.0 Hub
  Bus 001 Device 002: ID 0763:2080 Midiman M-Audio RunTime DFU
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 009 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 008 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  
  So if someone can help or resolve this bug, that would be fine.
  
  Thank you
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  mathojojo   2050 F.... pulseaudio
+  /dev/snd/controlC1:  mathojojo   2050 F.... pulseaudio
+ CurrentDesktop: GNOME
+ DistroRelease: Ubuntu 14.04
+ InstallationDate: Installed on 2014-04-22 (22 days ago)
+ InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 
(20140416.2)
+ MachineType: System manufacturer System Product Name
+ Package: linux (not installed)
+ ProcEnviron:
+  TERM=xterm
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=fr_FR.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 radeondrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic 
root=UUID=3150366c-c620-459d-a049-a6d34e8272a6 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
+ RelatedPackageVersions:
+  linux-restricted-modules-3.13.0-24-generic N/A
+  linux-backports-modules-3.13.0-24-generic  N/A
+  linux-firmware                             1.127.2
+ RfKill:
+  0: phy0: Wireless LAN
+       Soft blocked: no
+       Hard blocked: no
+ Tags:  trusty
+ Uname: Linux 3.13.0-24-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 05/03/2010
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: 0801
+ dmi.board.asset.tag: To Be Filled By O.E.M.
+ dmi.board.name: Crosshair IV Formula
+ dmi.board.vendor: ASUSTeK Computer INC.
+ dmi.board.version: Rev 1.xx
+ dmi.chassis.asset.tag: Asset-1234567890
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: Chassis Manufacture
+ dmi.chassis.version: Chassis Version
+ dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr0801:bd05/03/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnCrosshairIVFormula:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
+ dmi.product.name: System Product Name
+ dmi.product.version: System Version
+ dmi.sys.vendor: System manufacturer

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1318900/+attachment/4112885/+files/AlsaInfo.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1318900

Title:
  Logitech Unifying MX Mouse (LX710) bug.

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I wanted to report a bug I got since some Ubuntu distribution (14.04 ,
  13.10 , 13.04, maybe 12.10 too, but not sure anymore). Before my
  Unifying MX Mouse LX710 was working great on Linux.

  When I plug the Unifying USB adapter, The cursor can be move without any 
problem, but I can't interract with most of the objects on screen.
  I can click on the menus, the buttons  of the actual openned window (which 
has the focus), but clicking on another window is not working, Right or Left 
Click on the desktop is not working...

  And I think that the problem do not come from my mouse, but the
  adapter, because when I plug the Unifying Adapter, but still my other
  USB mouse plugged as well, When I use this other mouse, the bug
  remains. I can' click anywhere With my MX Mouse, and it's not better
  with the other mouse.

  But as soon as I unplug the Unifying adapter, my other mouse is
  working again.

  I first thought my Unifying adapter was dead, but I tried it at work
  on Windows XP and Windows 7... This mouse is perfectly working.

  Dmesg message when I plug the Unifying adapter :

  [37623.792136] usb 5-5: new full-speed USB device number 7 using ohci-pci
  [37623.964853] usb 5-5: New USB device found, idVendor=046d, idProduct=c52b
  [37623.964865] usb 5-5: New USB device strings: Mfr=1, Product=2, 
SerialNumber=0
  [37623.964873] usb 5-5: Product: USB Receiver
  [37623.964880] usb 5-5: Manufacturer: Logitech
  [37623.987094] logitech-djreceiver 0003:046D:C52B.0013: hiddev0,hidraw4: USB 
HID v1.11 Device [Logitech USB Receiver] on usb-0000:00:13.0-5/input2
  [37623.992471] input: Logitech Unifying Device. Wireless PID:101a as 
/devices/pci0000:00/0000:00:13.0/usb5/5-5/5-5:1.2/0003:046D:C52B.0013/input/input18
  [37623.992816] logitech-djdevice 0003:046D:C52B.0014: input,hidraw5: USB HID 
v1.11 Mouse [Logitech Unifying Device. Wireless PID:101a] on 
usb-0000:00:13.0-5:1

  
  lsusb :

  Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 005 Device 007: ID 046d:c52b Logitech, Inc. Unifying Receiver
  Bus 005 Device 003: ID 046d:c318 Logitech, Inc. Illuminated Keyboard
  Bus 005 Device 002: ID 046d:c517 Logitech, Inc. LX710 Cordless Desktop Laser
  Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 001 Device 003: ID 0424:2504 Standard Microsystems Corp. USB 2.0 Hub
  Bus 001 Device 002: ID 0763:2080 Midiman M-Audio RunTime DFU
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 009 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 008 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

  So if someone can help or resolve this bug, that would be fine.

  Thank you
  --- 
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  mathojojo   2050 F.... pulseaudio
   /dev/snd/controlC1:  mathojojo   2050 F.... pulseaudio
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 14.04
  InstallationDate: Installed on 2014-04-22 (22 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 
(20140416.2)
  MachineType: System manufacturer System Product Name
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic 
root=UUID=3150366c-c620-459d-a049-a6d34e8272a6 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127.2
  RfKill:
   0: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: no
  Tags:  trusty
  Uname: Linux 3.13.0-24-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 05/03/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0801
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: Crosshair IV Formula
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr0801:bd05/03/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnCrosshairIVFormula:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1318900/+subscriptions

-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to