Doug Morse, thank you for reporting this and helping make Ubuntu better.
Thank you for taking the time to report this bug and helping to make
Ubuntu better. Could you please confirm this issue exists with the
latest development release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains,
please just make a comment to this.
** Summary changed:
- Ubuntu 12.04 LTS lshw sees 12gb RAM but system only using 8gb
+ [Gigabyte GA-970A-UD3 (rev. 3.0)] Ubuntu 12.04 LTS lshw sees 12gb RAM but
system only using 8gb
** Description changed:
- Hi,
-
- My motherboard died and Gigabyte had to replace it with a newer model
- (specifically, a GA-970A-UD3 replacing a GA-870A-UD3). After installing
- the replacement motherboard, the system boot and operated just fine. I
- did notice after a few days, however, that "free" and cat /proc/meminfo
- only show only 8gb of RAM:
-
- root@s3:~# cat /proc/meminfo
+ Gigabyte replaced my dead GA-870A-UD3 motherboard with a GA-970A-UD3.
However, "free" and cat /proc/meminfo only show 8GB of RAM:
+ cat /proc/meminfo
MemTotal: 8155016 kB
MemFree: 253264 kB
...
- However, lshw DOES see all 12gb:
-
- root@s3:~# lshw | grep -m 1 -A 50 "*-memory"
- *-memory
- description: System Memory
- physical id: 2c
- slot: System board or motherboard
- size: 12GiB
- *-bank:0
- description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
- product: F3-10666CL9-4
- vendor: Undefined
- physical id: 0
- serial: 00000000
- slot: Node0_Dimm0
- size: 4GiB
- width: 64 bits
- clock: 667MHz (1.5ns)
- *-bank:1
- description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
- product: F3-10666CL9-4
- vendor: Undefined
- physical id: 1
- serial: 00000000
- slot: Node0_Dimm1
- size: 4GiB
- width: 64 bits
- clock: 667MHz (1.5ns)
- *-bank:2
- description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
- product: F3-10666CL9-2
- vendor: Undefined
- physical id: 2
- serial: 00000000
- slot: Node0_Dimm2
- size: 2GiB
- width: 64 bits
- clock: 667MHz (1.5ns)
- *-bank:3
- description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
- product: F3-10666CL9-2
- vendor: Undefined
- physical id: 3
- serial: 00000000
- slot: Node0_Dimm3
- size: 2GiB
- width: 64 bits
- clock: 667MHz (1.5ns)
-
- Any one have any ideas on what I need to do to get Ubuntu to see all
- 12gb?
-
- Thanks.
+ However, lshw does see all 12gb:
+ lshw | grep -m 1 -A 50 "*-memory"
+ *-memory
+ description: System Memory
+ physical id: 2c
+ slot: System board or motherboard
+ size: 12GiB
+ *-bank:0
+ description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
+ product: F3-10666CL9-4
+ vendor: Undefined
+ physical id: 0
+ serial: 00000000
+ slot: Node0_Dimm0
+ size: 4GiB
+ width: 64 bits
+ clock: 667MHz (1.5ns)
+ *-bank:1
+ description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
+ product: F3-10666CL9-4
+ vendor: Undefined
+ physical id: 1
+ serial: 00000000
+ slot: Node0_Dimm1
+ size: 4GiB
+ width: 64 bits
+ clock: 667MHz (1.5ns)
+ *-bank:2
+ description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
+ product: F3-10666CL9-2
+ vendor: Undefined
+ physical id: 2
+ serial: 00000000
+ slot: Node0_Dimm2
+ size: 2GiB
+ width: 64 bits
+ clock: 667MHz (1.5ns)
+ *-bank:3
+ description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
+ product: F3-10666CL9-2
+ vendor: Undefined
+ physical id: 3
+ serial: 00000000
+ slot: Node0_Dimm3
+ size: 2GiB
+ width: 64 bits
+ clock: 667MHz (1.5ns)
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-63-generic 3.2.0-63.94
ProcVersionSignature: Ubuntu 3.2.0-63.94-generic 3.2.57
Uname: Linux 3.2.0-63-generic x86_64
NonfreeKernelModules: fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
- **** List of CAPTURE Hardware Devices ****
- card 0: SB [HDA ATI SB], device 0: VT2020 Analog [VT2020 Analog]
- Subdevices: 2/2
- Subdevice #0: subdevice #0
- Subdevice #1: subdevice #1
+ **** List of CAPTURE Hardware Devices ****
+ card 0: SB [HDA ATI SB], device 0: VT2020 Analog [VT2020 Analog]
+ Subdevices: 2/2
+ Subdevice #0: subdevice #0
+ Subdevice #1: subdevice #1
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC2: morse 2845 F.... pulseaudio
- /dev/snd/controlC1: morse 2845 F.... pulseaudio
- /dev/snd/controlC0: morse 2845 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC2: morse 2845 F.... pulseaudio
+ /dev/snd/controlC1: morse 2845 F.... pulseaudio
+ /dev/snd/controlC0: morse 2845 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211
not found.
Card0.Amixer.info:
- Card hw:0 'SB'/'HDA ATI SB at 0xfeb00000 irq 16'
- Mixer name : 'VIA VT2020'
- Components : 'HDA:11060441,1458a014,00100100'
- Controls : 48
- Simple ctrls : 24
+ Card hw:0 'SB'/'HDA ATI SB at 0xfeb00000 irq 16'
+ Mixer name : 'VIA VT2020'
+ Components : 'HDA:11060441,1458a014,00100100'
+ Controls : 48
+ Simple ctrls : 24
Card1.Amixer.info:
- Card hw:1 'Generic'/'HD-Audio Generic at 0xfea40000 irq 76'
- Mixer name : 'ATI R6xx HDMI'
- Components : 'HDA:1002aa01,00aa0100,00100200'
- Controls : 6
- Simple ctrls : 1
+ Card hw:1 'Generic'/'HD-Audio Generic at 0xfea40000 irq 76'
+ Mixer name : 'ATI R6xx HDMI'
+ Components : 'HDA:1002aa01,00aa0100,00100200'
+ Controls : 6
+ Simple ctrls : 1
Card1.Amixer.values:
- Simple mixer control 'IEC958',0
- Capabilities: pswitch pswitch-joined penum
- Playback channels: Mono
- Mono: Playback [on]
+ Simple mixer control 'IEC958',0
+ Capabilities: pswitch pswitch-joined penum
+ Playback channels: Mono
+ Mono: Playback [on]
Card2.Amixer.info:
- Card hw:2 'Generic_1'/'HD-Audio Generic at 0xfe640000 irq 77'
- Mixer name : 'ATI R6xx HDMI'
- Components : 'HDA:1002aa01,00aa0100,00100200'
- Controls : 6
- Simple ctrls : 1
+ Card hw:2 'Generic_1'/'HD-Audio Generic at 0xfe640000 irq 77'
+ Mixer name : 'ATI R6xx HDMI'
+ Components : 'HDA:1002aa01,00aa0100,00100200'
+ Controls : 6
+ Simple ctrls : 1
Card2.Amixer.values:
- Simple mixer control 'IEC958',0
- Capabilities: pswitch pswitch-joined penum
- Playback channels: Mono
- Mono: Playback [on]
+ Simple mixer control 'IEC958',0
+ Capabilities: pswitch pswitch-joined penum
+ Playback channels: Mono
+ Mono: Playback [on]
Date: Wed May 21 16:34:53 2014
HibernationDevice: RESUME=UUID=f938a5e5-3e60-4030-9402-a8ff0adf64c6
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
IwConfig:
- lo no wireless extensions.
-
- eth0 no wireless extensions.
+ lo no wireless extensions.
+
+ eth0 no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
MarkForUpload: True
ProcEnviron:
- TERM=xterm-color
- PATH=(custom, no user)
- LANG=en_US.UTF-8
- SHELL=/bin/bash
+ TERM=xterm-color
+ PATH=(custom, no user)
+ LANG=en_US.UTF-8
+ SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-63-generic
root=UUID=45c2a972-2497-11e2-88ea-50e549361dd3 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
- linux-restricted-modules-3.2.0-63-generic N/A
- linux-backports-modules-3.2.0-63-generic N/A
- linux-firmware 1.79.14
+ linux-restricted-modules-3.2.0-63-generic N/A
+ linux-backports-modules-3.2.0-63-generic N/A
+ linux-firmware 1.79.14
RfKill:
- 0: hci0: Bluetooth
- Soft blocked: yes
- Hard blocked: no
+ 0: hci0: Bluetooth
+ Soft blocked: yes
+ Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to precise on 2012-05-06 (745 days ago)
dmi.bios.date: 01/28/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FC
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 970A-UD3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrFC:bd01/28/2013:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rn970A-UD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
** Tags added: latest-bios-fc
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
--
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1321938
Title:
[Gigabyte GA-970A-UD3 (rev. 3.0)] Ubuntu 12.04 LTS lshw sees 12gb RAM
but system only using 8gb
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Gigabyte replaced my dead GA-870A-UD3 motherboard with a GA-970A-UD3.
However, "free" and cat /proc/meminfo only show 8GB of RAM:
cat /proc/meminfo
MemTotal: 8155016 kB
MemFree: 253264 kB
...
However, lshw does see all 12gb:
lshw | grep -m 1 -A 50 "*-memory"
*-memory
description: System Memory
physical id: 2c
slot: System board or motherboard
size: 12GiB
*-bank:0
description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
product: F3-10666CL9-4
vendor: Undefined
physical id: 0
serial: 00000000
slot: Node0_Dimm0
size: 4GiB
width: 64 bits
clock: 667MHz (1.5ns)
*-bank:1
description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
product: F3-10666CL9-4
vendor: Undefined
physical id: 1
serial: 00000000
slot: Node0_Dimm1
size: 4GiB
width: 64 bits
clock: 667MHz (1.5ns)
*-bank:2
description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
product: F3-10666CL9-2
vendor: Undefined
physical id: 2
serial: 00000000
slot: Node0_Dimm2
size: 2GiB
width: 64 bits
clock: 667MHz (1.5ns)
*-bank:3
description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
product: F3-10666CL9-2
vendor: Undefined
physical id: 3
serial: 00000000
slot: Node0_Dimm3
size: 2GiB
width: 64 bits
clock: 667MHz (1.5ns)
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-63-generic 3.2.0-63.94
ProcVersionSignature: Ubuntu 3.2.0-63.94-generic 3.2.57
Uname: Linux 3.2.0-63-generic x86_64
NonfreeKernelModules: fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: SB [HDA ATI SB], device 0: VT2020 Analog [VT2020 Analog]
Subdevices: 2/2
Subdevice #0: subdevice #0
Subdevice #1: subdevice #1
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: morse 2845 F.... pulseaudio
/dev/snd/controlC1: morse 2845 F.... pulseaudio
/dev/snd/controlC0: morse 2845 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211
not found.
Card0.Amixer.info:
Card hw:0 'SB'/'HDA ATI SB at 0xfeb00000 irq 16'
Mixer name : 'VIA VT2020'
Components : 'HDA:11060441,1458a014,00100100'
Controls : 48
Simple ctrls : 24
Card1.Amixer.info:
Card hw:1 'Generic'/'HD-Audio Generic at 0xfea40000 irq 76'
Mixer name : 'ATI R6xx HDMI'
Components : 'HDA:1002aa01,00aa0100,00100200'
Controls : 6
Simple ctrls : 1
Card1.Amixer.values:
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined penum
Playback channels: Mono
Mono: Playback [on]
Card2.Amixer.info:
Card hw:2 'Generic_1'/'HD-Audio Generic at 0xfe640000 irq 77'
Mixer name : 'ATI R6xx HDMI'
Components : 'HDA:1002aa01,00aa0100,00100200'
Controls : 6
Simple ctrls : 1
Card2.Amixer.values:
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined penum
Playback channels: Mono
Mono: Playback [on]
Date: Wed May 21 16:34:53 2014
HibernationDevice: RESUME=UUID=f938a5e5-3e60-4030-9402-a8ff0adf64c6
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
IwConfig:
lo no wireless extensions.
eth0 no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
MarkForUpload: True
ProcEnviron:
TERM=xterm-color
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-63-generic
root=UUID=45c2a972-2497-11e2-88ea-50e549361dd3 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.2.0-63-generic N/A
linux-backports-modules-3.2.0-63-generic N/A
linux-firmware 1.79.14
RfKill:
0: hci0: Bluetooth
Soft blocked: yes
Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to precise on 2012-05-06 (745 days ago)
dmi.bios.date: 01/28/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FC
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 970A-UD3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrFC:bd01/28/2013:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rn970A-UD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
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