gsoundsgood, thank you for reporting this and helping make Ubuntu better. As per http://www.asus.com/Notebooks_Ultrabooks/X550LD/HelpDesk_Download/ an update to your BIOS is available (306). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Thank you for your understanding. ** Description changed: - Touchpad on the Asus X550LD is not working on Ubuntu 14.04. + Touchpad on the Asus X550LD is not working on Ubuntu 14.04 with either + default or mainline kernel 3.15.0-031500-generic. Cursor does make some movements if you insist toying and clicking on the touchpad, but only seldomly (just using it normally often would produce no move), and in a direction that apparently has no relation with touch. Generally moves towards bottom, bottom/left, but insisting one can have patchy movements in other directions. However, clicking has no effect. Mouse connected with USB works normally, until you try to use the touchpad. If you touch the touchpad, the cursor mostly keeps on moving as per the mouse, but click mostly does not work. Logging out and logging in or restarting fixes the problem. - As suggested by mantainer of related bug, I tested with the latest - mainline kernel, 3.15.0-031500-generic, with no apparent effect on the - above-described behavior, and, as suggested, I filed this new bug - - See https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1325881 - - I'm using Ubuntu Gnome 14.04 + WORKAROUND: Use external USB mouse but don't touch the touchpad. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-29-generic 3.13.0-29.53 ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2 Uname: Linux 3.13.0-29-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC1: g 1530 F.... pulseaudio - /dev/snd/controlC0: g 1530 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC1: g 1530 F.... pulseaudio + /dev/snd/controlC0: g 1530 F.... pulseaudio CurrentDesktop: GNOME Date: Tue Jun 10 08:18:41 2014 HibernationDevice: RESUME=UUID=205b0b44-7997-42f7-806d-3b367ebfdceb InstallationDate: Installed on 2014-06-09 (0 days ago) InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2) MachineType: ASUSTeK COMPUTER INC. X550LD ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic.efi.signed root=UUID=ee58b2b6-1d8c-4137-beca-6a52a4634265 ro quiet splash vt.handoff=7 RelatedPackageVersions: - linux-restricted-modules-3.13.0-29-generic N/A - linux-backports-modules-3.13.0-29-generic N/A - linux-firmware 1.127.2 + linux-restricted-modules-3.13.0-29-generic N/A + linux-backports-modules-3.13.0-29-generic N/A + linux-firmware 1.127.2 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/17/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X550LD.300 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X550LD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LD.300:bd01/17/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X550LD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Tags added: bios-outdated-306 kernel-bug-exists-upstream-3.15 ** Changed in: linux (Ubuntu) Importance: Undecided => Low ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1328392 Title: [Asus X550LD] Touchpad not working - Ubuntu 14.04 Status in “linux” package in Ubuntu: Incomplete Bug description: Touchpad on the Asus X550LD is not working on Ubuntu 14.04 with either default or mainline kernel 3.15.0-031500-generic. Cursor does make some movements if you insist toying and clicking on the touchpad, but only seldomly (just using it normally often would produce no move), and in a direction that apparently has no relation with touch. Generally moves towards bottom, bottom/left, but insisting one can have patchy movements in other directions. However, clicking has no effect. Mouse connected with USB works normally, until you try to use the touchpad. If you touch the touchpad, the cursor mostly keeps on moving as per the mouse, but click mostly does not work. Logging out and logging in or restarting fixes the problem. WORKAROUND: Use external USB mouse but don't touch the touchpad. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-29-generic 3.13.0-29.53 ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2 Uname: Linux 3.13.0-29-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: g 1530 F.... pulseaudio /dev/snd/controlC0: g 1530 F.... pulseaudio CurrentDesktop: GNOME Date: Tue Jun 10 08:18:41 2014 HibernationDevice: RESUME=UUID=205b0b44-7997-42f7-806d-3b367ebfdceb InstallationDate: Installed on 2014-06-09 (0 days ago) InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2) MachineType: ASUSTeK COMPUTER INC. X550LD ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic.efi.signed root=UUID=ee58b2b6-1d8c-4137-beca-6a52a4634265 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-29-generic N/A linux-backports-modules-3.13.0-29-generic N/A linux-firmware 1.127.2 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/17/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X550LD.300 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X550LD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LD.300:bd01/17/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X550LD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. 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