Hi Cristopher. As requested, I updated the BIOS. this is the output of the command you suggested:
X550LD.306 05/14/2014 I haven't noticed any substantial change, same behaviour as described in the bug description. I'm not sure what you mean by "Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful." Any suggestion or advise on how to proceed is welcome. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1328392 Title: [Asus X550LD] Touchpad not working - Ubuntu 14.04 Status in “linux” package in Ubuntu: Incomplete Bug description: Touchpad on the Asus X550LD is not working on Ubuntu 14.04 with either default or mainline kernel 3.15.0-031500-generic. Cursor does make some movements if you insist toying and clicking on the touchpad, but only seldomly (just using it normally often would produce no move), and in a direction that apparently has no relation with touch. Generally moves towards bottom, bottom/left, but insisting one can have patchy movements in other directions. However, clicking has no effect. Mouse connected with USB works normally, until you try to use the touchpad. If you touch the touchpad, the cursor mostly keeps on moving as per the mouse, but click mostly does not work. Logging out and logging in or restarting fixes the problem. WORKAROUND: Use external USB mouse but don't touch the touchpad. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.13.0-29-generic 3.13.0-29.53 ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2 Uname: Linux 3.13.0-29-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: g 1530 F.... pulseaudio /dev/snd/controlC0: g 1530 F.... pulseaudio CurrentDesktop: GNOME Date: Tue Jun 10 08:18:41 2014 HibernationDevice: RESUME=UUID=205b0b44-7997-42f7-806d-3b367ebfdceb InstallationDate: Installed on 2014-06-09 (0 days ago) InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2) MachineType: ASUSTeK COMPUTER INC. X550LD ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic.efi.signed root=UUID=ee58b2b6-1d8c-4137-beca-6a52a4634265 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.13.0-29-generic N/A linux-backports-modules-3.13.0-29-generic N/A linux-firmware 1.127.2 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/17/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X550LD.300 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X550LD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LD.300:bd01/17/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X550LD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1328392/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
