This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1368245

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1368245

Title:
  Random crash

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  We are experiencing a random crashes (about ones in 2 days) after upgrading 
to Ubuntu 14.04.1 LTS.
  The server starts killing processes due to lack of memory. If you wait long 
enough it hangs and only hard reboot can fix it. 

  Here is I believe the first record in syslog when it starts:

  Sep 11 11:21:08 pricing kernel: [158208.874463] ------------[ cut here 
]------------
  Sep 11 11:21:08 pricing kernel: [158208.874473] WARNING: CPU: 1 PID: 24257 at 
/build/buildd/linux-3.13.0/fs/dcache.c:362 d_shrink_del+0x71/0x80()
  Sep 11 11:21:08 pricing kernel: [158208.874475] Modules linked in: xt_hl 
ip6t_rt nf_conntrack_ipv6 nf_defrag_ipv6 ipt_REJECT xt_LOG xt_limit xt_addrtype 
xt_tcpudp nf_conntrack_ipv4 nf_defrag_ipv4 x
  t_conntrack ip6table_filter ip6_tables nf_conntrack_netbios_ns 
nf_conntrack_broadcast nf_nat_ftp nf_nat nf_conntrack_ftp nf_conntrack 
iptable_filter ip_tables x_tables isofs crct10dif_pclmul crc32_
  pclmul ghash_clmulni_intel aesni_intel aes_x86_64 lrw gf128mul glue_helper 
ablk_helper cryptd xfs libcrc32c raid456 async_raid6_recov async_memcpy 
async_pq async_xor async_tx xor raid10 raid6_pq ra
  id1 raid0 multipath linear
  Sep 11 11:21:08 pricing kernel: [158208.874515] CPU: 1 PID: 24257 Comm: sh 
Not tainted 3.13.0-35-generic #62-Ubuntu
  Sep 11 11:21:08 pricing kernel: [158208.874518]  0000000000000009 
ffff880011055c78 ffffffff8171e320 0000000000000000
  Sep 11 11:21:08 pricing kernel: [158208.874522]  ffff880011055cb0 
ffffffff8106775d ffff88000b6a0900 ffff880011055d30
  Sep 11 11:21:08 pricing kernel: [158208.874525]  ffff88000b6a0958 
ffff88000b6a0900 ffff88000b6a0900 ffff880011055cc0
  Sep 11 11:21:08 pricing kernel: [158208.874528] Call Trace:
  Sep 11 11:21:08 pricing kernel: [158208.874534]  [<ffffffff8171e320>] 
dump_stack+0x45/0x56
  Sep 11 11:21:08 pricing kernel: [158208.874539]  [<ffffffff8106775d>] 
warn_slowpath_common+0x7d/0xa0
  Sep 11 11:21:08 pricing kernel: [158208.874542]  [<ffffffff8106783a>] 
warn_slowpath_null+0x1a/0x20
  Sep 11 11:21:08 pricing kernel: [158208.874545]  [<ffffffff811d2af1>] 
d_shrink_del+0x71/0x80
  Sep 11 11:21:08 pricing kernel: [158208.874548]  [<ffffffff811d3f64>] 
shrink_dentry_list+0x64/0xe0
  Sep 11 11:21:08 pricing kernel: [158208.874551]  [<ffffffff811d4d78>] 
shrink_dcache_parent+0x28/0x70
  Sep 11 11:21:08 pricing kernel: [158208.874556]  [<ffffffff81228686>] 
proc_flush_task+0xb6/0x1b0
  Sep 11 11:21:08 pricing kernel: [158208.874560]  [<ffffffff810685e0>] 
release_task+0x30/0x460
  Sep 11 11:21:08 pricing kernel: [158208.874564]  [<ffffffff8109e2f1>] ? 
thread_group_cputime_adjusted+0x41/0x50
  Sep 11 11:21:08 pricing kernel: [158208.874567]  [<ffffffff810692ef>] 
wait_consider_task+0x8df/0xb20
  Sep 11 11:21:08 pricing kernel: [158208.874570]  [<ffffffff81069630>] 
do_wait+0x100/0x240
  Sep 11 11:21:08 pricing kernel: [158208.874573]  [<ffffffff8106a764>] 
SyS_wait4+0x64/0xe0
  Sep 11 11:21:08 pricing kernel: [158208.874577]  [<ffffffff81068340>] ? 
task_stopped_code+0x60/0x60
  Sep 11 11:21:08 pricing kernel: [158208.874580]  [<ffffffff8172ed6d>] 
system_call_fastpath+0x1a/0x1f
  Sep 11 11:21:08 pricing kernel: [158208.874582] ---[ end trace 
5777f83b2241c020 ]---
  Sep 11 11:21:35 pricing kernel: [158236.096055] BUG: soft lockup - CPU#1 
stuck for 22s! [sh:24257]
  Sep 11 11:21:35 pricing kernel: [158236.096055] Modules linked in: xt_hl 
ip6t_rt nf_conntrack_ipv6 nf_defrag_ipv6 ipt_REJECT xt_LOG xt_limit xt_addrtype 
xt_tcpudp nf_conntrack_ipv4 nf_defrag_ipv4 x
  t_conntrack ip6table_filter ip6_tables nf_conntrack_netbios_ns 
nf_conntrack_broadcast nf_nat_ftp nf_nat nf_conntrack_ftp nf_conntrack 
iptable_filter ip_tables x_tables isofs crct10dif_pclmul crc32_
  pclmul ghash_clmulni_intel aesni_intel aes_x86_64 lrw gf128mul glue_helper 
ablk_helper cryptd xfs libcrc32c raid456 async_raid6_recov async_memcpy 
async_pq async_xor async_tx xor raid10 raid6_pq ra
  id1 raid0 multipath linear
  Sep 11 11:21:35 pricing kernel: [158236.096055] CPU: 1 PID: 24257 Comm: sh 
Tainted: G        W    3.13.0-35-generic #62-Ubuntu
  Sep 11 11:21:35 pricing kernel: [158236.096055] task: ffff8800de5f8000 ti: 
ffff880011054000 task.ti: ffff880011054000
  Sep 11 11:21:35 pricing kernel: [158236.096055] RIP: 
e030:[<ffffffff811d2a80>]  [<ffffffff811d2a80>] d_shrink_del+0x0/0x80
  Sep 11 11:21:35 pricing kernel: [158236.096055] RSP: e02b:ffff880011055ce0  
EFLAGS: 00000246
  Sep 11 11:21:35 pricing kernel: [158236.096055] RAX: ffff88000b6a0980 RBX: 
ffff88000b6a0980 RCX: ffff88000b6a0980
  Sep 11 11:21:35 pricing kernel: [158236.096055] RDX: 000000000000fbe4 RSI: 
00000000fbe4fbe2 RDI: ffff88000b6a0900
  Sep 11 11:21:35 pricing kernel: [158236.096055] RBP: ffff880011055d18 R08: 
0000000000000000 R09: 00000000000001c5
  Sep 11 11:21:35 pricing kernel: [158236.096055] R10: 0000000000000000 R11: 
ffff8800110559a6 R12: ffff880011055d30
  Sep 11 11:21:35 pricing kernel: [158236.096055] R13: ffff88000b6a0958 R14: 
ffff88000b6a0900 R15: ffff88000b6a0900
  Sep 11 11:21:35 pricing kernel: [158236.096055] FS:  00007f1611926740(0000) 
GS:ffff8803bdc80000(0000) knlGS:0000000000000000
  Sep 11 11:21:35 pricing kernel: [158236.096055] CS:  e033 DS: 0000 ES: 0000 
CR0: 000000008005003b
  Sep 11 11:21:35 pricing kernel: [158236.096055] CR2: 00007f079beb1d50 CR3: 
000000000cfcf000 CR4: 0000000000002660
  Sep 11 11:21:35 pricing kernel: [158236.096055] Stack:
  Sep 11 11:21:35 pricing kernel: [158236.096055]  ffffffff811d3f64 
ffff88000b6a0980 ffff880011055d30 ffff88010764f3c0
  Sep 11 11:21:35 pricing kernel: [158236.096055]  ffff8803a6d603e0 
ffff88010764f3c0 0000000000005ec2 ffff880011055d58
  Sep 11 11:21:35 pricing kernel: [158236.096055]  ffffffff811d4d78 
ffff88010764f3c0 ffff88000b6a0b00 ffff88000b6a0980
  Sep 11 11:21:35 pricing kernel: [158236.096055] Call Trace:
  Sep 11 11:21:35 pricing kernel: [158236.096055]  [<ffffffff811d3f64>] ? 
shrink_dentry_list+0x64/0xe0
  Sep 11 11:21:35 pricing kernel: [158236.096055]  [<ffffffff811d4d78>] 
shrink_dcache_parent+0x28/0x70
  Sep 11 11:21:35 pricing kernel: [158236.096055]  [<ffffffff81228686>] 
proc_flush_task+0xb6/0x1b0

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-35-generic 3.13.0-35.62
  ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
  Uname: Linux 3.13.0-35-generic x86_64
  AlsaDevices:
   total 0
   crw-rw---- 1 root audio 116,  1 Sep 11 12:29 seq
   crw-rw---- 1 root audio 116, 33 Sep 11 12:29 timer
  AplayDevices: Error: [Errno 2] No such file or directory: 'aplay'
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord'
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 
not found.
  CurrentDmesg: [   45.163030] init: plymouth-upstart-bridge main process 
ended, respawning
  Date: Thu Sep 11 13:41:04 2014
  Ec2AMI: ami-3fec7956
  Ec2AMIManifest: (unknown)
  Ec2AvailabilityZone: us-east-1c
  Ec2InstanceType: m3.xlarge
  Ec2Kernel: aki-88aa75e1
  Ec2Ramdisk: unavailable
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  Lspci:
   
  Lsusb: Error: command ['lsusb'] failed with exit code 1: unable to initialize 
libusb: -99
  PciMultimedia:
   
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   
  ProcKernelCmdLine: root=LABEL=cloudimg-rootfs ro console=hvc0
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-35-generic N/A
   linux-backports-modules-3.13.0-35-generic  N/A
   linux-firmware                             1.127.5
  RfKill: Error: [Errno 2] No such file or directory: 'rfkill'
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-09-07 (4 days ago)

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