Brendan Perrine, as per http://www.dell.com/support/home/us/en/04/product-support/product/dimension-3000/drivers an update to your BIOS is available (A03). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Once the BIOS is updated, then please mark this report Status Confirmed. Thank you for your understanding. ** Description changed: - To reproduce put dell dimension 3000 to suspend from clicking shutdown in lxpanel then try to resume and it does not respond. I had no grpahics output on resume. Then I had to turn power off to pc using the button on the front of the tower. I had apport start up when resuming from suspend. + To reproduce put dell dimension 3000 to suspend from clicking shutdown in lxpanel then try to resume and it does not respond. I had no grpahics output on resume. Then I had to turn power off to pc using the button on the front of the tower. I had apport start up when resuming from suspend. /proc/version_signature Ubuntu 3.16.0-17.23-generic 3.16.3 - The debugging procedure described below assumes you have the latest BIOS from your vendor, and requires a linux kernel with the capability of "/sys/power/pm_trace". You can ensure that pm_trace'ing is possible by looking in the directory /sys/power/ (from a terminal type ls /sys/power/) to see if a file called pm_trace exists. 00:00.0 Host bridge [0600]: Intel Corporation 82865G/PE/P DRAM Controller/Host-Hub Interface [8086:2570] (rev 02) - Subsystem: Dell Device [1028:019d] - Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx- - Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ >SERR- <PERR- INTx- - Latency: 0 - Region 0: Memory at d8000000 (32-bit, prefetchable) [size=128M] - Capabilities: [e4] Vendor Specific Information: Len=06 <?> - Kernel driver in use: agpgart-intel - - 00:02.0 Display controller [0380]: Intel Corporation 82865G Integrated Graphics Controller [8086:2572] (rev 02) - Subsystem: Dell Dimension 3000 [1028:019d] - Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- - Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx+ - Latency: 0 - Interrupt: pin A routed to IRQ 16 - Region 0: Memory at d0000000 (32-bit, prefetchable) [size=128M] - Region 1: Memory at feb80000 (32-bit, non-prefetchable) [size=512K] - Region 2: I/O ports at ed98 [size=8] - Capabilities: [d0] Power Management version 1 - Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot-,D3cold-) - Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME- - Kernel driver in use: i915 - - 00:06.0 System peripheral [0880]: Intel Corporation 82865G/PE/P Processor to I/O Memory Interface [8086:2576] (rev 02) - Control: I/O- Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- - Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- - Region 0: Memory at fecf0000 (32-bit, non-prefetchable) [size=4K] - - 00:1d.0 USB controller [0c03]: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #1 [8086:24d2] (rev 02) (prog-if 00 [UHCI]) - Subsystem: Dell Device [1028:019d] - Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- - Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- - Latency: 0 - Interrupt: pin A routed to IRQ 16 - Region 4: I/O ports at ff80 [size=32] - Kernel driver in use: uhci_hcd - - 00:1d.1 USB controller [0c03]: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #2 [8086:24d4] (rev 02) (prog-if 00 [UHCI]) - Subsystem: Dell Device [1028:019d] - Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- - Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- - Latency: 0 - Interrupt: pin B routed to IRQ 19 - Region 4: I/O ports at ff60 [size=32] - Kernel driver in use: uhci_hcd - - 00:1d.3 USB controller [0c03]: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #4 [8086:24de] (rev 02) (prog-if 00 [UHCI]) - Subsystem: Dell Device [1028:019d] - Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- - Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- - Latency: 0 - Interrupt: pin A routed to IRQ 16 - Region 4: I/O ports at ff20 [size=32] - Kernel driver in use: uhci_hcd - - 00:1d.7 USB controller [0c03]: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB2 EHCI Controller [8086:24dd] (rev 02) (prog-if 20 [EHCI]) - Subsystem: Dell Device [1028:019d] - Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx- - Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- - Latency: 0 - Interrupt: pin D routed to IRQ 23 - Region 0: Memory at ffa80800 (32-bit, non-prefetchable) [size=1K] - Capabilities: [50] Power Management version 2 - Flags: PMEClk- DSI- D1- D2- AuxCurrent=375mA PME(D0+,D1-,D2-,D3hot+,D3cold+) - Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME- - Capabilities: [58] Debug port: BAR=1 offset=00a0 - Kernel driver in use: ehci-pci - - 00:1e.0 PCI bridge [0604]: Intel Corporation 82801 PCI Bridge [8086:244e] (rev c2) (prog-if 00 [Normal decode]) - Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx- - Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- - Latency: 0 - Bus: primary=00, secondary=01, subordinate=01, sec-latency=32 - I/O behind bridge: 0000d000-0000dfff - Memory behind bridge: fd000000-feafffff - Prefetchable memory behind bridge: e0000000-efffffff - Secondary status: 66MHz- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort+ <SERR- <PERR- - BridgeCtl: Parity- SERR+ NoISA- VGA+ MAbort- >Reset- FastB2B- - PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn- - - 00:1f.0 ISA bridge [0601]: Intel Corporation 82801EB/ER (ICH5/ICH5R) LPC Interface Bridge [8086:24d0] (rev 02) - Control: I/O+ Mem+ BusMaster+ SpecCycle+ MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx- - Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- - Latency: 0 - Kernel driver in use: lpc_ich - - 00:1f.1 IDE interface [0101]: Intel Corporation 82801EB/ER (ICH5/ICH5R) IDE Controller [8086:24db] (rev 02) (prog-if 8a [Master SecP PriP]) - Subsystem: Dell Device [1028:019d] - Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- - Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- - Latency: 0 - Interrupt: pin A routed to IRQ 18 - Region 0: I/O ports at 01f0 [size=8] - Region 1: I/O ports at 03f4 - Region 2: I/O ports at 0170 [size=8] - Region 3: I/O ports at 0374 - Region 4: I/O ports at ffa0 [size=16] - Region 5: Memory at feb7fc00 (32-bit, non-prefetchable) [size=1K] - Kernel driver in use: ata_piix - - 00:1f.3 SMBus [0c05]: Intel Corporation 82801EB/ER (ICH5/ICH5R) SMBus Controller [8086:24d3] (rev 02) - Subsystem: Dell Device [1028:019d] - Control: I/O+ Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- - Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- - Interrupt: pin B routed to IRQ 3 - Region 4: I/O ports at eda0 [size=32] - - 00:1f.5 Multimedia audio controller [0401]: Intel Corporation 82801EB/ER (ICH5/ICH5R) AC'97 Audio Controller [8086:24d5] (rev 02) - Subsystem: Dell Device [1028:019d] - Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- - Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- - Latency: 0 - Interrupt: pin B routed to IRQ 17 - Region 0: I/O ports at ee00 [size=256] - Region 1: I/O ports at edc0 [size=64] - Region 2: Memory at feb7fa00 (32-bit, non-prefetchable) [size=512] - Region 3: Memory at feb7f900 (32-bit, non-prefetchable) [size=256] - Capabilities: [50] Power Management version 2 - Flags: PMEClk- DSI- D1- D2- AuxCurrent=375mA PME(D0+,D1-,D2-,D3hot+,D3cold+) - Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME- - Kernel driver in use: snd_intel8x0 - - 01:00.0 VGA compatible controller [0300]: NVIDIA Corporation NV34 [GeForce FX 5200] [10de:0322] (rev a1) (prog-if 00 [VGA controller]) - Subsystem: Device [196e:01ad] - Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- - Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- - Latency: 64 (1250ns min, 250ns max) - Interrupt: pin A routed to IRQ 21 - Region 0: Memory at fd000000 (32-bit, non-prefetchable) [size=16M] - Region 1: Memory at e0000000 (32-bit, prefetchable) [size=256M] - Expansion ROM at fea00000 [disabled] [size=128K] - Capabilities: [60] Power Management version 2 - Flags: PMEClk- DSI- D1- D2- AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot-,D3cold-) - Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME- - Kernel driver in use: nouveau - - 01:08.0 Ethernet controller [0200]: Intel Corporation 82562EZ 10/100 Ethernet Controller [8086:1050] (rev 02) - Subsystem: Dell Dimension 3000 [1028:019d] - Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV+ VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx- - Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- - Latency: 64 (2000ns min, 14000ns max), Cache Line Size: 64 bytes - Interrupt: pin A routed to IRQ 20 - Region 0: Memory at fe9ff000 (32-bit, non-prefetchable) [size=4K] - Region 1: I/O ports at df40 [size=64] - Capabilities: [dc] Power Management version 2 - Flags: PMEClk- DSI+ D1+ D2+ AuxCurrent=0mA PME(D0+,D1+,D2+,D3hot+,D3cold+) - Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=2 PME- - Kernel driver in use: e100 - - I expected the computer to resume from suspend instead it seemed to - hang. + The debugging procedure described below assumes you have the latest BIOS + from your vendor, and requires a linux kernel with the capability of + "/sys/power/pm_trace". You can ensure that pm_trace'ing is possible by + looking in the directory /sys/power/ (from a terminal type ls + /sys/power/) to see if a file called pm_trace exists. ProblemType: KernelOops DistroRelease: Ubuntu 14.10 Package: linux-image-3.16.0-17-generic 3.16.0-17.23 ProcVersionSignature: Ubuntu 3.16.0-17.23-generic 3.16.3 Uname: Linux 3.16.0-17-generic i686 Annotation: This occured during a previous suspend and prevented it from resuming properly. ApportVersion: 2.14.7-0ubuntu2 Architecture: i386 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC0: brendan 1927 F.... lxpanel + USER PID ACCESS COMMAND + /dev/snd/controlC0: brendan 1927 F.... lxpanel CRDA: Error: [Errno 2] No such file or directory: 'iw' Date: Tue Sep 23 21:16:02 2014 DuplicateSignature: suspend/resume:Dell Computer Corporation Dimension 3000:A02 ExecutablePath: /usr/share/apport/apportcheckresume Failure: suspend/resume HibernationDevice: RESUME=UUID=5eaea3b6-cfc7-473f-9870-3879753b659a InstallationDate: Installed on 2014-09-24 (0 days ago) InstallationMedia: Lubuntu 14.10 "Utopic Unicorn" - Alpha i386 (20140923) InterpreterPath: /usr/bin/python3.4 IwConfig: - lo no wireless extensions. - - eth0 no wireless extensions. + lo no wireless extensions. + + eth0 no wireless extensions. Lsusb: - Bus 001 Device 002: ID 1307:0163 Transcend Information, Inc. 256MB/512MB/1GB Flash Drive - Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub - Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub - Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub - Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub + Bus 001 Device 002: ID 1307:0163 Transcend Information, Inc. 256MB/512MB/1GB Flash Drive + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub + Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub + Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: Dell Computer Corporation Dimension 3000 ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume ProcEnviron: - TERM=linux - PATH=(custom, no user) + TERM=linux + PATH=(custom, no user) ProcFB: - 0 nouveaufb - 1 inteldrmfb + 0 nouveaufb + 1 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-17-generic root=UUID=5f3d5f89-d84d-4bbb-ba59-90b5361c3f1d ro quiet splash vt.handoff=7 RelatedPackageVersions: - linux-restricted-modules-3.16.0-17-generic N/A - linux-backports-modules-3.16.0-17-generic N/A - linux-firmware 1.134 + linux-restricted-modules-3.16.0-17-generic N/A + linux-backports-modules-3.16.0-17-generic N/A + linux-firmware 1.134 RfKill: - + SourcePackage: linux Title: [Dell Computer Corporation Dimension 3000] suspend/resume failure UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: - + dmi.bios.date: 11/08/2004 dmi.bios.vendor: Dell Computer Corporation dmi.bios.version: A02 dmi.board.name: 0N6381 dmi.board.vendor: Dell Computer Corp. dmi.chassis.type: 6 dmi.chassis.vendor: Dell Computer Corporation dmi.modalias: dmi:bvnDellComputerCorporation:bvrA02:bd11/08/2004:svnDellComputerCorporation:pnDimension3000:pvr:rvnDellComputerCorp.:rn0N6381:rvr:cvnDellComputerCorporation:ct6:cvr: dmi.product.name: Dimension 3000 dmi.sys.vendor: Dell Computer Corporation ** Tags added: bios-outdated-a03 ** Changed in: linux (Ubuntu) Importance: Undecided => Low ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1373223 Title: [Dell Computer Corporation Dimension 3000] suspend/resume failure Status in “linux” package in Ubuntu: Incomplete Bug description: To reproduce put dell dimension 3000 to suspend from clicking shutdown in lxpanel then try to resume and it does not respond. I had no grpahics output on resume. Then I had to turn power off to pc using the button on the front of the tower. I had apport start up when resuming from suspend. /proc/version_signature Ubuntu 3.16.0-17.23-generic 3.16.3 The debugging procedure described below assumes you have the latest BIOS from your vendor, and requires a linux kernel with the capability of "/sys/power/pm_trace". You can ensure that pm_trace'ing is possible by looking in the directory /sys/power/ (from a terminal type ls /sys/power/) to see if a file called pm_trace exists. ProblemType: KernelOops DistroRelease: Ubuntu 14.10 Package: linux-image-3.16.0-17-generic 3.16.0-17.23 ProcVersionSignature: Ubuntu 3.16.0-17.23-generic 3.16.3 Uname: Linux 3.16.0-17-generic i686 Annotation: This occured during a previous suspend and prevented it from resuming properly. ApportVersion: 2.14.7-0ubuntu2 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: brendan 1927 F.... lxpanel CRDA: Error: [Errno 2] No such file or directory: 'iw' Date: Tue Sep 23 21:16:02 2014 DuplicateSignature: suspend/resume:Dell Computer Corporation Dimension 3000:A02 ExecutablePath: /usr/share/apport/apportcheckresume Failure: suspend/resume HibernationDevice: RESUME=UUID=5eaea3b6-cfc7-473f-9870-3879753b659a InstallationDate: Installed on 2014-09-24 (0 days ago) InstallationMedia: Lubuntu 14.10 "Utopic Unicorn" - Alpha i386 (20140923) InterpreterPath: /usr/bin/python3.4 IwConfig: lo no wireless extensions. eth0 no wireless extensions. Lsusb: Bus 001 Device 002: ID 1307:0163 Transcend Information, Inc. 256MB/512MB/1GB Flash Drive Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: Dell Computer Corporation Dimension 3000 ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume ProcEnviron: TERM=linux PATH=(custom, no user) ProcFB: 0 nouveaufb 1 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-17-generic root=UUID=5f3d5f89-d84d-4bbb-ba59-90b5361c3f1d ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-3.16.0-17-generic N/A linux-backports-modules-3.16.0-17-generic N/A linux-firmware 1.134 RfKill: SourcePackage: linux Title: [Dell Computer Corporation Dimension 3000] suspend/resume failure UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: dmi.bios.date: 11/08/2004 dmi.bios.vendor: Dell Computer Corporation dmi.bios.version: A02 dmi.board.name: 0N6381 dmi.board.vendor: Dell Computer Corp. dmi.chassis.type: 6 dmi.chassis.vendor: Dell Computer Corporation dmi.modalias: dmi:bvnDellComputerCorporation:bvrA02:bd11/08/2004:svnDellComputerCorporation:pnDimension3000:pvr:rvnDellComputerCorp.:rn0N6381:rvr:cvnDellComputerCorporation:ct6:cvr: dmi.product.name: Dimension 3000 dmi.sys.vendor: Dell Computer Corporation To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1373223/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
