Latest 3.17 kernel was installed on Utopic to test this problem. Behaviour is the same.
External HD is recognised only first one or two times after booting the system. Similar errors as with previous kernels are reported in dmesg then. I noticed that they slightly differ if the disk is connected directly to USB 3 port or through USB 2 powered hub. The disk in this enclosure works properly when connected to MacBook Pro laptop. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1378401 Title: External USB3 hard drive fails to connect (JMicron bridge 152d:0569) Status in “linux” package in Ubuntu: Confirmed Bug description: A Hitachi 2.5" disk in USB 3 disk enclosure with JMicron chip fails to be connected on Ubuntu Trusty. The same system was booted with Utopic Unicorn Beta 2 to verify whether newer kernel resolves the problem. Unfortunatelly it does not. The disk was properly recognised only the first time it was attached. [ 346.790756] usb 4-4: new SuperSpeed USB device number 3 using xhci_hcd [ 346.807293] usb 4-4: New USB device found, idVendor=152d, idProduct=0569 [ 346.807301] usb 4-4: New USB device strings: Mfr=1, Product=2, SerialNumber=5 [ 346.807304] usb 4-4: Product: USB to ATA/ATAPI Bridge [ 346.807307] usb 4-4: Manufacturer: JMicron [ 346.807310] usb 4-4: SerialNumber: 4A3337343030383448584B595845 [ 348.477947] usb-storage 4-4:1.0: USB Mass Storage device detected [ 348.478225] scsi7 : usb-storage 4-4:1.0 [ 348.478395] usbcore: registered new interface driver usb-storage [ 348.588835] usbcore: registered new interface driver uas [ 349.475655] scsi 7:0:0:0: Direct-Access Hitachi HTS727575A9E364 PQ: 0 ANSI: 5 [ 349.476095] sd 7:0:0:0: Attached scsi generic sg2 type 0 [ 349.476243] sd 7:0:0:0: [sdb] 1465149168 512-byte logical blocks: (750 GB/698 GiB) [ 349.476734] sd 7:0:0:0: [sdb] Test WP failed, assume Write Enabled [ 349.477219] sd 7:0:0:0: [sdb] Asking for cache data failed [ 349.477224] sd 7:0:0:0: [sdb] Assuming drive cache: write through [ 349.760792] sdb: sdb1 [ 349.762218] sd 7:0:0:0: [sdb] Attached SCSI disk [ 350.097878] EXT4-fs (sdb1): recovery complete [ 350.098248] EXT4-fs (sdb1): mounted filesystem with ordered data mode. Opts: (null) [ 350.293120] systemd-hostnamed[6253]: Warning: nss-myhostname is not installed. Changing the local hostname might make it unresolveable. Please install nss-myhostname! [ 396.016083] usb 4-4: USB disconnect, device number 3 Further attempts failed, regardless of how the disk was attached: * directly to powered USB 3 port on the laptop * to USB 3 port in laptop dock * via USB 2 hub with external power [ 409.808551] usb 3-1.1: new high-speed USB device number 4 using xhci_hcd [ 409.897277] usb 3-1.1: New USB device found, idVendor=152d, idProduct=0569 [ 409.897284] usb 3-1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=5 [ 409.897287] usb 3-1.1: Product: USB to ATA/ATAPI Bridge [ 409.897290] usb 3-1.1: Manufacturer: JMicron [ 409.897293] usb 3-1.1: SerialNumber: 4A3337343030383448584B595845 [ 409.897953] usb-storage 3-1.1:1.0: USB Mass Storage device detected [ 409.898260] scsi8 : usb-storage 3-1.1:1.0 [ 410.897754] scsi 8:0:0:0: Direct-Access Hitachi HTS727575A9E364 PQ: 0 ANSI: 5 [ 410.898406] sd 8:0:0:0: Attached scsi generic sg2 type 0 [ 410.898589] sd 8:0:0:0: [sdb] 1465149168 512-byte logical blocks: (750 GB/698 GiB) [ 410.899099] sd 8:0:0:0: [sdb] Test WP failed, assume Write Enabled [ 410.899549] sd 8:0:0:0: [sdb] Asking for cache data failed [ 410.899555] sd 8:0:0:0: [sdb] Assuming drive cache: write through [ 411.509408] usb 3-1.1: reset high-speed USB device number 4 using xhci_hcd [ 411.509446] xhci_hcd 0000:00:14.0: Setup ERROR: setup context command for slot 5. [ 411.509453] usb 3-1.1: hub failed to enable device, error -22 [ 411.581221] usb 3-1.1: reset high-speed USB device number 4 using xhci_hcd [ 411.581268] xhci_hcd 0000:00:14.0: Setup ERROR: setup context command for slot 5. [ 411.581274] usb 3-1.1: hub failed to enable device, error -22 [ 411.653254] usb 3-1.1: reset high-speed USB device number 4 using xhci_hcd [ 411.669800] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88030f78a9c0 [ 411.669808] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88030f78aa08 [ 411.749480] usb 3-1.1: reset high-speed USB device number 4 using xhci_hcd [ 411.749527] xhci_hcd 0000:00:14.0: Setup ERROR: setup context command for slot 5. [ 411.749534] usb 3-1.1: hub failed to enable device, error -22 [ 411.821215] usb 3-1.1: reset high-speed USB device number 4 using xhci_hcd [ 411.821256] xhci_hcd 0000:00:14.0: Setup ERROR: setup context command for slot 5. [ 411.821262] usb 3-1.1: hub failed to enable device, error -22 [ 411.893315] usb 3-1.1: reset high-speed USB device number 4 using xhci_hcd --- ApportVersion: 2.14.7-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: ubuntu 2655 F.... pulseaudio /dev/snd/controlC0: ubuntu 2655 F.... pulseaudio CasperVersion: 1.344 CurrentDesktop: Unity DistroRelease: Ubuntu 14.10 LiveMediaBuild: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20140923) MachineType: Hewlett-Packard HP EliteBook 8770w Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 radeondrmfb ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity ProcVersionSignature: Ubuntu 3.16.0-17.23-generic 3.16.3 RelatedPackageVersions: linux-restricted-modules-3.16.0-17-generic N/A linux-backports-modules-3.16.0-17-generic N/A linux-firmware 1.134 Tags: utopic Uname: Linux 3.16.0-17-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 10/08/2013 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68IAV Ver. F.43 dmi.board.name: 176C dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 50.1C dmi.chassis.asset.tag: CNU2429ZG3 dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68IAVVer.F.43:bd10/08/2013:svnHewlett-Packard:pnHPEliteBook8770w:pvrA1008C11:rvnHewlett-Packard:rn176C:rvrKBCVersion50.1C:cvnHewlett-Packard:ct10:cvr: dmi.product.name: HP EliteBook 8770w dmi.product.version: A1008C11 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1378401/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
