Lars Hansson, could you please test the latest upstream kernel available
from the very top line at the top of the page (the release names are
irrelevant for testing, and please do not test the daily folder)
following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow
additional upstream developers to examine the issue.
If the test did not allow you to test to the issue (ex. you couldn't boot into
the OS) please make a comment in your report about this, and continue to test
the next most recent kernel version until you can test to the issue. Once
you've tested the upstream kernel, please comment on which kernel version
specifically you tested. If this bug is fixed in the mainline kernel, please
add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested exactly
shown as:
kernel-fixed-upstream-3.18-rc4
This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.
** Tags removed: bios-outdated-f.18
** Tags added: latest-bios-f.18
** Summary changed:
- [HP 14 Notebook PC] Can't resume from suspend state
+ [HP 14-d004tx Notebook PC] Can't resume from suspend state
** Tags added: regression-release
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Changed in: linux (Ubuntu)
Importance: Low => Medium
** Description changed:
- Ubuntu version: 14.10
- Video: Intel HD 4000+Nvidia GeForce 820M
+ In Utopic my laptop can suspend but upon resume all that is seen is a
+ black screen with an underline cursor in the top left corner. While it
+ is possible to switch to VT1, switching back to VT7 causes the laptop to
+ stop responding to input. With nouveau, while on resume you get the
+ graphical login screen, it does not accept any keyboard or mouse input.
- Expected: Laptop can successfully suspend and resume.
-
- What actually happen: Laptop can suspend but upon resume all that is
- seen is a black screen with an underline cursor in the top left corner.
- It is possible to switch to VT1 but if you try to switch back to VT7
- the laptop stops responding to input.
+ Suspend worked fine in 13.10.
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-24-generic 3.16.0-24.32
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
Uname: Linux 3.16.0-24-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: lars 2398 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: lars 2398 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Nov 12 14:26:57 2014
HibernationDevice: RESUME=UUID=5a554079-ba87-4a30-95af-c2c9b60ed506
InstallationDate: Installed on 2014-11-09 (2 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Hewlett-Packard HP 14 Notebook PC
ProcEnviron:
- LANGUAGE=en_PH:en
- PATH=(custom, no user)
- XDG_RUNTIME_DIR=<set>
- LANG=en_PH.UTF-8
- SHELL=/bin/bash
+ LANGUAGE=en_PH:en
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=en_PH.UTF-8
+ SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed
root=UUID=0c322239-684b-4a1e-b2b5-d5ce8fe0cedd ro quiet splash vt.handoff=7
RelatedPackageVersions:
- linux-restricted-modules-3.16.0-24-generic N/A
- linux-backports-modules-3.16.0-24-generic N/A
- linux-firmware 1.138
+ linux-restricted-modules-3.16.0-24-generic N/A
+ linux-backports-modules-3.16.0-24-generic N/A
+ linux-firmware 1.138
RfKill:
- 0: phy0: Wireless LAN
- Soft blocked: no
- Hard blocked: no
+ 0: phy0: Wireless LAN
+ Soft blocked: no
+ Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/28/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.08
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 21BB
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 39.15
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.08:bd11/28/2013:svnHewlett-Packard:pnHP14NotebookPC:pvr0976100000405F10000610180:rvnHewlett-Packard:rn21BB:rvr39.15:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP 14 Notebook PC
dmi.product.version: 0976100000405F10000610180
dmi.sys.vendor: Hewlett-Packard
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1391744
Title:
[HP 14-d004tx Notebook PC] Can't resume from suspend state
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
In Utopic my laptop can suspend but upon resume all that is seen is a
black screen with an underline cursor in the top left corner. While it
is possible to switch to VT1, switching back to VT7 causes the laptop
to stop responding to input. With nouveau, while on resume you get the
graphical login screen, it does not accept any keyboard or mouse
input.
Suspend worked fine in 13.10.
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-24-generic 3.16.0-24.32
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
Uname: Linux 3.16.0-24-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: lars 2398 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Nov 12 14:26:57 2014
HibernationDevice: RESUME=UUID=5a554079-ba87-4a30-95af-c2c9b60ed506
InstallationDate: Installed on 2014-11-09 (2 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: Hewlett-Packard HP 14 Notebook PC
ProcEnviron:
LANGUAGE=en_PH:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_PH.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed
root=UUID=0c322239-684b-4a1e-b2b5-d5ce8fe0cedd ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.16.0-24-generic N/A
linux-backports-modules-3.16.0-24-generic N/A
linux-firmware 1.138
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/28/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.08
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 21BB
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 39.15
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.08:bd11/28/2013:svnHewlett-Packard:pnHP14NotebookPC:pvr0976100000405F10000610180:rvnHewlett-Packard:rn21BB:rvr39.15:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP 14 Notebook PC
dmi.product.version: 0976100000405F10000610180
dmi.sys.vendor: Hewlett-Packard
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