Jonas G. Drange, thank you for reporting this bug to Ubuntu. Saucy reached EOL
on July 17, 2014.
See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases
Is this an issue in a supported release? If so, could you please execute the
following command, as it will automatically gather debugging information, in a
terminal:
apport-collect 1226023
** Package changed: ubuntu => linux (Ubuntu)
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1226023
Title:
Cannot mount Canon EOS 400D via USB 3.0
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I bought a Dell XPS Developer Edition recently and tried mounting my
Canon EOS 400D. It failed:
Error dialog:
"Unable to mount Canon Digital Camera"
"Error initializing camera: -1: Unspecified error"
Google and launchpad leads nowhere, except the workaround "Use USB
2.0", which I do not have available.
Other devices, mouse, keyboard, kensington usb dock and the iPhone
(partial, cannot browse files like I used to), seems to work OK.
$ usb-devices
http://paste.ubuntu.com/6114717/
$ lspci
http://paste.ubuntu.com/6114729/ # fails to reveal the camera
$ dmesg
..
[15622.583743] usb 3-1: USB disconnect, device number 15
[15629.070558] usb 3-1: new high-speed USB device number 16 using xhci_hcd
[15629.121931] usb 3-1: New USB device found, idVendor=04a9, idProduct=3110
[15629.121941] usb 3-1: New USB device strings: Mfr=1, Product=2,
SerialNumber=0
[15629.121947] usb 3-1: Product: Canon Digital Camera
[15629.121951] usb 3-1: Manufacturer: Canon Inc.
/var/log/syslog
..
Sep 16 14:30:04 jonas-xps kernel: [15622.583743] usb 3-1: USB disconnect,
device number 15
Sep 16 14:30:04 jonas-xps colord: device removed:
sysfs-Canon_Inc.-Canon_Digital_Camera
Sep 16 14:30:10 jonas-xps kernel: [15629.070558] usb 3-1: new high-speed USB
device number 16 using xhci_hcd
Sep 16 14:30:10 jonas-xps mtp-probe: checking bus 3, device 16:
"/sys/devices/pci0000:00/0000:00:14.0/usb3/3-1"
Sep 16 14:30:10 jonas-xps mtp-probe: bus: 3, device: 16 was not an MTP device
Sep 16 14:30:10 jonas-xps colord: Device added:
sysfs-Canon_Inc.-Canon_Digital_Camera
$ uname -r
3.11.0-031100-generic
I installed 3.11 for workgroups because I read somewhere that Linux 3.9 would
deal with this. 3.11 behaves exactly like the stock 13.04 kernel.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1226023/+subscriptions
--
Mailing list: https://launchpad.net/~kernel-packages
Post to : [email protected]
Unsubscribe : https://launchpad.net/~kernel-packages
More help : https://help.launchpad.net/ListHelp
