apport information ** Tags added: apport-collected
** Description changed: Cannot make a MacBookPro 11,1 suspend. 1. When putting the lid down, acpi_listen prints: $ acpi_listen button/lid LID close button/lid LID open ... so the lid is signalling correctly. Upon opening, the screensaver prompt is present, and typing in the password brings me back to the desktop. Nothing is found in dmesg. 2. When choosing "suspend" from the top-right power menu, the screen goes black and shortly lights up again, showing the screensaver login prompt. Typing in the password brings me back to the desktop as if nothing had happened. 3. To remark that the power menu in the System Settings shows sometimes "Suspend" as greyed out, and hibernate is not listed. Perhaps this is related to the suspend process taking very long (minutes) as reported in other bugs, but I have never waited so long to find out. 4. When attempting to hibernate instead, using: $ sudo pm-hibernate ... something similar to triggering a suspend happens, but this time dmesg lists one error: [ 1434.487141] [drm:hsw_unclaimed_reg_clear] *ERROR* Unknown unclaimed register before writing to 2030 The whole relevant part of the dmesg is below, containing the sequence towards hibernation and then the sequence towards power up, cropped at the CPUs. [ 1434.121698] init: anacron main process (6746) killed by TERM signal [ 1434.160094] PM: Syncing filesystems ... done. [ 1434.164415] Freezing user space processes ... (elapsed 0.001 seconds) done. [ 1434.166115] PM: Marking nosave pages: [mem 0x00058000-0x00058fff] [ 1434.166116] PM: Marking nosave pages: [mem 0x0008f000-0x0008ffff] [ 1434.166117] PM: Marking nosave pages: [mem 0x0009f000-0x000fffff] [ 1434.166119] PM: Marking nosave pages: [mem 0x8ad14000-0x8ad52fff] [ 1434.166121] PM: Marking nosave pages: [mem 0x8ad62000-0x8ad75fff] [ 1434.166122] PM: Marking nosave pages: [mem 0x8ad77000-0x8ad8efff] [ 1434.166123] PM: Marking nosave pages: [mem 0x8af4b000-0x8afe4fff] [ 1434.166125] PM: Marking nosave pages: [mem 0x8b000000-0xffffffff] [ 1434.166977] PM: Basic memory bitmaps created [ 1434.167010] PM: Preallocating image memory... done (allocated 872683 pages) [ 1434.484991] PM: Allocated 3490732 kbytes in 0.31 seconds (11260.42 MB/s) [ 1434.484993] Freezing remaining freezable tasks ... (elapsed 0.001 seconds) done. [ 1434.486307] Suspending console(s) (use no_console_suspend to debug) [ 1434.487014] mei_me 0000:00:16.0: H_RDY is not cleared 0x80141418 [ 1434.487141] [drm:hsw_unclaimed_reg_clear] *ERROR* Unknown unclaimed register before writing to 2030 [ 1435.603939] PM: freeze of devices complete after 1118.720 msecs [ 1435.604106] PM: late freeze of devices complete after 0.166 msecs [ 1435.604950] PM: noirq freeze of devices complete after 0.843 msecs [ 1435.605211] ACPI: Preparing to enter system sleep state S4 [ 1435.605985] PM: Saving platform NVS memory [ 1435.606140] Disabling non-boot CPUs ... [ 1435.607323] kvm: disabling virtualization on CPU1 [ 1435.607606] smpboot: CPU 1 is now offline [ 1435.608996] kvm: disabling virtualization on CPU2 [ 1435.710785] smpboot: CPU 2 is now offline [ 1435.712130] kvm: disabling virtualization on CPU3 [ 1435.814678] smpboot: CPU 3 is now offline [ 1435.815042] PM: Creating hibernation image: [ 1435.994507] PM: Need to copy 871520 pages [ 1435.994508] PM: Normal pages needed: 871520 + 1024, available pages: 3299080 [ 1436.710789] PM: Hibernation image created (871520 pages copied) [ 1435.816195] Enabling non-boot CPUs ... [ 1435.816221] x86: Booting SMP configuration: [ 1435.816222] smpboot: Booting Node 0 Processor 1 APIC 0x2 [ 1435.828025] kvm: enabling virtualization on CPU1 [ 1435.830204] CPU1 is up [ 1435.830216] smpboot: Booting Node 0 Processor 2 APIC 0x1 [ 1435.842013] kvm: enabling virtualization on CPU2 [ 1435.844227] CPU2 is up [ 1435.844239] smpboot: Booting Node 0 Processor 3 APIC 0x3 [ 1435.856037] kvm: enabling virtualization on CPU3 [ 1435.858227] CPU3 is up [ 1435.861484] ACPI: Waking up from system sleep state S4 Any hints towards getting suspend or hibernate working would be very appreciated. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: pm-utils 1.4.1-13ubuntu0.1 ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6 Uname: Linux 3.13.0-35-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.14.1-0ubuntu3.4 Architecture: amd64 CurrentDesktop: Unity Date: Thu Sep 18 10:36:54 2014 EcryptfsInUse: Yes InstallationDate: Installed on 2014-09-16 (2 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) PackageArchitecture: all SourcePackage: pm-utils UpgradeStatus: No upgrade log present (probably fresh install) + --- + ApportVersion: 2.14.1-0ubuntu3.6 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/controlC1: albert 2149 F.... pulseaudio + /dev/snd/controlC0: albert 2149 F.... pulseaudio + CurrentDesktop: Unity + DistroRelease: Ubuntu 14.04 + EcryptfsInUse: Yes + InstallationDate: Installed on 2014-09-16 (86 days ago) + InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) + MachineType: Apple Inc. MacBookPro11,1 + NonfreeKernelModules: wl + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic root=UUID=1fe82ec9-9c83-4e33-9506-2f7afb8d9d64 ro libata.force=noncq quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11 + RelatedPackageVersions: + linux-restricted-modules-3.13.0-43-generic N/A + linux-backports-modules-3.13.0-43-generic N/A + linux-firmware 1.127.10 + Tags: trusty + Uname: Linux 3.13.0-43-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 02/12/2014 + dmi.bios.vendor: Apple Inc. + dmi.bios.version: MBP111.88Z.0138.B07.1402121134 + dmi.board.asset.tag: Base Board Asset Tag# + dmi.board.name: Mac-189A3D4F975D5FFC + dmi.board.vendor: Apple Inc. + dmi.board.version: MacBookPro11,1 + dmi.chassis.type: 10 + dmi.chassis.vendor: Apple Inc. + dmi.chassis.version: Mac-189A3D4F975D5FFC + dmi.modalias: dmi:bvnAppleInc.:bvrMBP111.88Z.0138.B07.1402121134:bd02/12/2014:svnAppleInc.:pnMacBookPro11,1:pvr1.0:rvnAppleInc.:rnMac-189A3D4F975D5FFC:rvrMacBookPro11,1:cvnAppleInc.:ct10:cvrMac-189A3D4F975D5FFC: + dmi.product.name: MacBookPro11,1 + dmi.product.version: 1.0 + dmi.sys.vendor: Apple Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1371159/+attachment/4278727/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1371159 Title: MacBookPro 11,1 (Haswell, retina) fails to both suspend and hibernate with ubuntu 14.04 Status in linux package in Ubuntu: Incomplete Bug description: Cannot make a MacBookPro 11,1 suspend. 1. When putting the lid down, acpi_listen prints: $ acpi_listen button/lid LID close button/lid LID open ... so the lid is signalling correctly. Upon opening, the screensaver prompt is present, and typing in the password brings me back to the desktop. Nothing is found in dmesg. 2. When choosing "suspend" from the top-right power menu, the screen goes black and shortly lights up again, showing the screensaver login prompt. Typing in the password brings me back to the desktop as if nothing had happened. 3. To remark that the power menu in the System Settings shows sometimes "Suspend" as greyed out, and hibernate is not listed. Perhaps this is related to the suspend process taking very long (minutes) as reported in other bugs, but I have never waited so long to find out. 4. When attempting to hibernate instead, using: $ sudo pm-hibernate ... something similar to triggering a suspend happens, but this time dmesg lists one error: [ 1434.487141] [drm:hsw_unclaimed_reg_clear] *ERROR* Unknown unclaimed register before writing to 2030 The whole relevant part of the dmesg is below, containing the sequence towards hibernation and then the sequence towards power up, cropped at the CPUs. [ 1434.121698] init: anacron main process (6746) killed by TERM signal [ 1434.160094] PM: Syncing filesystems ... done. [ 1434.164415] Freezing user space processes ... (elapsed 0.001 seconds) done. [ 1434.166115] PM: Marking nosave pages: [mem 0x00058000-0x00058fff] [ 1434.166116] PM: Marking nosave pages: [mem 0x0008f000-0x0008ffff] [ 1434.166117] PM: Marking nosave pages: [mem 0x0009f000-0x000fffff] [ 1434.166119] PM: Marking nosave pages: [mem 0x8ad14000-0x8ad52fff] [ 1434.166121] PM: Marking nosave pages: [mem 0x8ad62000-0x8ad75fff] [ 1434.166122] PM: Marking nosave pages: [mem 0x8ad77000-0x8ad8efff] [ 1434.166123] PM: Marking nosave pages: [mem 0x8af4b000-0x8afe4fff] [ 1434.166125] PM: Marking nosave pages: [mem 0x8b000000-0xffffffff] [ 1434.166977] PM: Basic memory bitmaps created [ 1434.167010] PM: Preallocating image memory... done (allocated 872683 pages) [ 1434.484991] PM: Allocated 3490732 kbytes in 0.31 seconds (11260.42 MB/s) [ 1434.484993] Freezing remaining freezable tasks ... (elapsed 0.001 seconds) done. [ 1434.486307] Suspending console(s) (use no_console_suspend to debug) [ 1434.487014] mei_me 0000:00:16.0: H_RDY is not cleared 0x80141418 [ 1434.487141] [drm:hsw_unclaimed_reg_clear] *ERROR* Unknown unclaimed register before writing to 2030 [ 1435.603939] PM: freeze of devices complete after 1118.720 msecs [ 1435.604106] PM: late freeze of devices complete after 0.166 msecs [ 1435.604950] PM: noirq freeze of devices complete after 0.843 msecs [ 1435.605211] ACPI: Preparing to enter system sleep state S4 [ 1435.605985] PM: Saving platform NVS memory [ 1435.606140] Disabling non-boot CPUs ... [ 1435.607323] kvm: disabling virtualization on CPU1 [ 1435.607606] smpboot: CPU 1 is now offline [ 1435.608996] kvm: disabling virtualization on CPU2 [ 1435.710785] smpboot: CPU 2 is now offline [ 1435.712130] kvm: disabling virtualization on CPU3 [ 1435.814678] smpboot: CPU 3 is now offline [ 1435.815042] PM: Creating hibernation image: [ 1435.994507] PM: Need to copy 871520 pages [ 1435.994508] PM: Normal pages needed: 871520 + 1024, available pages: 3299080 [ 1436.710789] PM: Hibernation image created (871520 pages copied) [ 1435.816195] Enabling non-boot CPUs ... [ 1435.816221] x86: Booting SMP configuration: [ 1435.816222] smpboot: Booting Node 0 Processor 1 APIC 0x2 [ 1435.828025] kvm: enabling virtualization on CPU1 [ 1435.830204] CPU1 is up [ 1435.830216] smpboot: Booting Node 0 Processor 2 APIC 0x1 [ 1435.842013] kvm: enabling virtualization on CPU2 [ 1435.844227] CPU2 is up [ 1435.844239] smpboot: Booting Node 0 Processor 3 APIC 0x3 [ 1435.856037] kvm: enabling virtualization on CPU3 [ 1435.858227] CPU3 is up [ 1435.861484] ACPI: Waking up from system sleep state S4 Any hints towards getting suspend or hibernate working would be very appreciated. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: pm-utils 1.4.1-13ubuntu0.1 ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6 Uname: Linux 3.13.0-35-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.14.1-0ubuntu3.4 Architecture: amd64 CurrentDesktop: Unity Date: Thu Sep 18 10:36:54 2014 EcryptfsInUse: Yes InstallationDate: Installed on 2014-09-16 (2 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) PackageArchitecture: all SourcePackage: pm-utils UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.14.1-0ubuntu3.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: albert 2149 F.... pulseaudio /dev/snd/controlC0: albert 2149 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 EcryptfsInUse: Yes InstallationDate: Installed on 2014-09-16 (86 days ago) InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2) MachineType: Apple Inc. MacBookPro11,1 NonfreeKernelModules: wl Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic root=UUID=1fe82ec9-9c83-4e33-9506-2f7afb8d9d64 ro libata.force=noncq quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11 RelatedPackageVersions: linux-restricted-modules-3.13.0-43-generic N/A linux-backports-modules-3.13.0-43-generic N/A linux-firmware 1.127.10 Tags: trusty Uname: Linux 3.13.0-43-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 02/12/2014 dmi.bios.vendor: Apple Inc. dmi.bios.version: MBP111.88Z.0138.B07.1402121134 dmi.board.asset.tag: Base Board Asset Tag# dmi.board.name: Mac-189A3D4F975D5FFC dmi.board.vendor: Apple Inc. dmi.board.version: MacBookPro11,1 dmi.chassis.type: 10 dmi.chassis.vendor: Apple Inc. dmi.chassis.version: Mac-189A3D4F975D5FFC dmi.modalias: dmi:bvnAppleInc.:bvrMBP111.88Z.0138.B07.1402121134:bd02/12/2014:svnAppleInc.:pnMacBookPro11,1:pvr1.0:rvnAppleInc.:rnMac-189A3D4F975D5FFC:rvrMacBookPro11,1:cvnAppleInc.:ct10:cvrMac-189A3D4F975D5FFC: dmi.product.name: MacBookPro11,1 dmi.product.version: 1.0 dmi.sys.vendor: Apple Inc. 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