Dear Partner, These are the DIRECT CLIENT requirements currently open with Zensys Technologies.
IT Analyst (Service Level Management) SKILLS · IT Analyst to establish Service Level Management process. · Solid experience with developing & establishing SLA'a in a complex SaaS IT environment. · Collaboration across multiple IT and business constituencies of the SaaS environment. · Excellent communication, presentation, process architecture, process analysis skills. · Minimum ITIL Service Practitioner certification (ITIL Service Manger is preferred). RESPONSIBILITIES · Document service components. · Identify specific performance requirements according to response time, availability, service quality, etc. · Document any requirements/performance gaps, and related corrective actions. · Establish OLA's with Internal Service organizations (IT & Business). · Establish Process for Continued Service Improvements, reporting & SLA governance. No. Of positions: 1 Start Date: Immediate Location: Bay Area, CA Duration: 3-6 months Please respond with Resume, Rate and Phone numbers of the Consultant. Make sure the Consultant's skills match the requirement. I will contact you, if I need more information. Regards, Amar Asher Zensys Technologies, LLC Irving, TX 75039. 214.256.3029 direct [email protected] A Certified Minority Owned Business Enterprise (MBE) Disclaimer: We respect your Online Privacy. This is not an unsolicited mail. If you are not interested in receiving our e-mails then please reply with a "REMOVE" in the subject line and mention all the e-mail addresses to be removed. Any inconvenience caused is regretted sincerely. GET_DOM: 2 HDL_DOC: 5 PRE_PROC: 0 --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "ASP.NET Software Engineers Jobs!" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/Kintera-Inc?hl=en -~----------~----~----~----~------~----~------~--~---
