Hi All,

Please send resume to [email protected]
Title: Business Data Management and Analysis
State: New Jersey
2 Years contract
Description:
Description:
The Business Data Management and Analysis position serves a very critical
role for the AT&T IP Toll-Free service. This position is responsible for
accessing customer call detail records from various network and IT source
systems, merging data files, manipulating file formats/fields, and creating
usable records and reports used to produce customer billings,
customer-facing reports and management-level reports. Provide resolution via
trouble shooting and investigation of Customer generated inquiries. Key
expertise need is as following:

o Very high level technical proficiency in building, using and
troubleshooting Microsoft Visual Basic for Applications (VBA) is essential.
o High degree of technical proficiency with Microsoft Excel Macro's in
managing large data files, creating graphical views, and using advanced
functions to manipulate data.
o Experience handling CSV files, conversion to Excel format, FTP data feeds
and Winzip functions to manage large files.
o Technical troubleshooting capabilities are required to identify,
troubleshoot and resolve data file problems. Excel Macro problems and file
delivery problems.
o Requires Customer and Sales interactions, need the people skills to more
through delicate situations.
o Analytical skills are required to analyze data, identify key trends/data
points and create management-level summary reports using Excel and
Powerpoint to synthesize findings and highlight business relevance
o Data-base skills (MS Access, SQL etc) are strongly desired in order to
improve current processes in accuracy and efficiency.
o Ability to manage towards key deadlines and deliverables. This position
has a primary role in creating critical monthly customer deliverables. It
has a direct and immediate impact on customer satisfaction and contract
compliance.
o Meet customer demanded deadlines on a monthly basis. Might require working
odd hours few days in a month.
o Generate Approximately 192+ reports on a monthly basis.


Desired Skills:
Data Analysis, MS VBA, MS Excel Macros, MS Access, SQL, Qualitative analysis
and reporting, billing, VoIP services knowledge. Strong communication
skills, individual and team contributor.
BS/MS in Computer Engg. (IT background) Or relevant hands on experience in
the above technical softwares/languages.

Skills required for this SR:

   - VBA
   - Excel MARCO
   - MS Access
   - SQL
   - Data Analysis





Thanks & Regards
Steve James
Talent Acquisition Specialist
ASAP an Inc. 500 & WBENC Certified Company
Norcross, GA 30092
Office: 678 919 9097
Alt: 678 919 9094
E-mail: [email protected] | Visit Us: http://www.myASAP.com
"Knowing is not enough; we must apply. Willing is not enough, we must do!!"

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