OVSD: Open View Service Desk Workflow Coordinator - Seattle, WA - 6m Business Environment and Services Description Work Flow Coordinator will be responsible for receiving, understanding work flow management and coordination of small projects. In addition, they must have: . Knowledge of and the ability to use OVSD to perform workflow management. . Ability to understand requests as they are received, prioritize requests, perform work breakdown, track to completion, and ticket closure . Ability to dispatch work involving multiple tickets to the correct tower. Tickets with multiple installs, moves, adds, changes, or deletes (IMACD) must be broken down as separate tickets, dispatched to the appropriate tower, OVSD must be updated as required, tickets must be tracked to completion . Ability to assist in small project coordination Thanks & Regards, Kiran Raj | Cigniti Inc. Ph: 214.329.1585| F: 972.767.0948 Email: [email protected]| <mailto:[email protected]|> w: www.cigniti.com <http://www.cigniti.com/> 1304 W Walnut Hill Ln. Ste 240 Irving TX 75038 Yahoo ID: nickwills27 --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "KNOW.IT" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/KNOW_IT_AZ?hl=en -~----------~----~----~----~------~----~------~--~---
