Good morning -
We have a immediate position open, that I hope you can assist with...
In order to streamline the submittal process for the below requisition,
please take a minute to answer these questions and forward with any resumes
you submit...
Consultant's Full Name:
Consultants Contact Phone #:
Current Location:
Visa Status:
Relocation (yes/no):
Availability:
Supplier Name/Email:
Yrs of Telecom experience? - ______
Bachelor's Degree? (yes/no) -
------------------------------------------______
Confirmed Rate? - ______
required qualifications/skills - THESE MUST BE REFLECTED ON RESUME!
5+ Years required - Systems Administration experience with Exchange and
Windows Server yrs of experience? - ______
UNIX yrs of experience? - ______
Active Directory yrs of experience? - ______
In order to submit your candidate to this position, I will need the
following to create an ID:
Birth Month: --______
Birth Day (not yr): ______
1st 5 digits of SS#: ______
Client ID: BCJP00023797
Job Title: Remote Operations Center Systems Administrator w/UNIX
Client: Not disclosed
Location: San Francisco - CA
Duration: 6 Months - This position will become permanent for the right
candidate so they must be available and interested in being permanent.
Visa Status: GC/Citizens ONLY!
Job Description:
This is a Managed Hosting environment. Managing client systems consists of
three principal elements: a) Proactive - Monitoring the client system; b)
Reactive - Resolving problems on the client system and; c) Change Management
- Implementing change on the client system. Verizon uses a three-tier
support model to deliver service, with Tier One, Tier Two, and Tier Three
support available in the ROC at all times.
Key Objectives:
. Technical delivery of customer systems including proactive maintenance,
performance tuning, problem solving, and remediation.
. Ensure all alerts, problem tickets and changes are processed according to
Service-Level Agreements (SLAs).
. Ensure proper documentation and processes are followed for incident,
problem, and change management.
. Perform problem source identification and attempt to remediate problems.
. Process alarms, tickets, e-mails, and calls according to the Product
Guides.
. Complete owned tickets and track to reassignment or completion in a timely
manner
. Perform Level 1 and 2 duties as required.
. Other duties as assigned
NOTE: Working hours are 7pm-7:30am. Actual days to be determined after hire
but all or part of a weekend will be required.
This position will become permanent for the right candidate so they must be
available and interested in being permanent.
Required Skills:
. 5+ Years Systems Administration experience with Windows Operating Systems
and Applications, most importantly with Exchange and Windows Server. This is
not for user support but for Exchange server support. Active Directory is
also a desired skill.
. Excellent communication and client relations skills.
. Understanding of overall business functions and the impact of technical
decisions on business results.
. Excellent problem solving skills
. E-commerce experience in a large environment
. Extremely reliable attendance.
. UNIX, Linux and/or VMware. Must have the desire to learn UNIX and/or Linux
for the purposes of supporting other customers
. Experience with ATG, BEA Weblogic, WebSphere, Iplanet, Apache, SQL Server
. Monitoring tools such as HP OpenView or the equivalent for Windows.
Thanks & Regards,
Kiran Raj | Cigniti Inc.
Ph: 214.329.1585| F: 972.767.0948
Email: <mailto:[email protected]|> [email protected]| w:
<http://www.cigniti.com/> www.cigniti.com
1304 W Walnut Hill Ln. Ste 240 Irving TX 75038
Yahoo ID: nickwills27
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