looking for a TSRM Specialist for a 3 month assignment in Atlanta Ga. Work
must be done on site. 

 

Job Title - TSRM SPECIALIST  

Rate: OPEN MARKET RATE 

Tentative Start Date - 9/21/2009

Duration - 3 Month(s)

City - Atlanta

State - Georgia

Country - USA

 

Required Skills

 

Tivoli

ITIL

TSRM

Service

Catalog

TPAE

Websphere

Workflow

 

Responsibilities: 

 

Perform the following tasks for two (2) non-production environments and one
(1) production environment:

Configure initial Base Data

Load Locations and Users;

Configure security within TPAE;

Establish connectivity with the external directory server and configure
synchronization;

Configure the Log and Trace Analyzer on the WebSphere server;

Configure email services within TPAE for outbound and inbound email
messaging;

Configure Linked Documents functionality within TPAE

classifications

failure codes

solutions

escalations

ticket templates

services and service groups

job plans

domain and value lists

communication templates

Provide go-live support

Required Skills and Experience:

Product Specialist with database background 

Service Mgmt understanding

Application Designer

Data Base configuration

ITIL knowledge v 3 (Foundation Certification a plus)

TSRM application knowledge

Knowledge of Service Catalog concepts 

Requires ability to configure TSRM applications, such as:

Workflow

 

____________________________________________________________

 

Thanks & Regards,

 

Kiran Raj | Cigniti Inc.

Ph: 214.329.1585| F: 972.767.0948 

Email:  <mailto:[email protected]|> [email protected]| w:
<http://www.cigniti.com/> www.cigniti.com

1304 W Walnut Hill Ln. Ste 240 Irving TX 75038

Yahoo ID: nickwills27

 


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