Here a new one: Pay rate can go upto $34 per hour
Support Engineer #11626 This particular group is looking for a seasoned Operations Engineer/Support Analyst for an infrastructure team. They have a relatively new service offering known that has launched with good adoption across the company. The new service is a domain name service system with policy-based response abilities. When a property on-boards with this service, they are able to use their custom user interface to configure their web server clusters and specify the global load balancing policies that apply to each cluster. The policies allow them to specify what answers are handed out to clients. These policies allow their name resolution servers to hand back the address of the 'best' web cluster for the querying client. They are seeking a highly motivated individual to perform Tier 3-level operations support for this system. Technologies that would be supported are * F5 devices running Global Traffic Management (GTM) and DNS probes for monitoring web cluster availability. * Windows servers running a custom IIS web user interface that allows customer properties to configure web cluster addresses and policies for those addresses. * SQL Server for Windows. The current operations support model includes two individuals for Tier 1/2 support. This position will be Tier 3 operations for the service. The developer of the custom UI and database and the Program Manager are available as resources to the Tier 3 individual, but the expectation is that this person will eventually take on all operational tasks for the service which may include: * Release Management (Coordinating the deployment new hardware and software) * Change Management (Following established change procedures for the environment) * Service Monitoring and Control (Configuring monitoring, examining log data, etc.) * Configuration Management (Updating configuration databases for asset management) * Problem Management (Responding to ticketed incidents, requests, and e-mail inquiries from customers. Driving issues to resolution with partner groups, such as Networking) Qualifications/Key Skills * Previous experience working with the world's largest software company is a plus. * 4 years work related experience required. * Expert knowledge of Domain Name Service (DNS), Networking (e.g. routing, load balancing, Anycast, etc.), Windows IIS and Windows SQL Server. * Exceptional customer service, communication, problem solving, and technical writing skills are required. * Must have sufficient technical depth to communicate with development and other internal organizations at a peer level. * Must have the ability to work independently and as part of a team. * Account management skills preferred. * Associate's degree in a technical field preferred, or an equivalent combination of education and experience required. Position is with the world's largest software company headquartered in Redmond, WA. ____________________________________________________________________________ ________ Thanks & Regards, Kiran Raj| Technical Recruiter | Cigniti Inc R C: 972 756 0622 ext 206 | F: 972.767.0948 e: [email protected] <mailto:[email protected]> | w: www.cigniti.com <http://www.cigniti.com/> IM: [email protected] <mailto:[email protected]> 1304 W Walnut Hill Ln. Ste 240 Irving TX 75038 <http://cigniti.typepad.com/cigniti_bridging_the_gaps/> http://cigniti.typepad.com/cigniti_bridging_the_gaps/ Gold_Partner_rgbPremier cid:[email protected] TSA_logo_member_formerly_sm --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "KNOW.IT" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/know_it_az?hl=en -~----------~----~----~----~------~----~------~--~---
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