Hi,

Please forward suitable profile for the following requirement with rate and 
contact details ASAP.

Location: NEW YORK, New York
Duration: 3 months+
Rate: Open (Keep Low)

The right person will have Cisco Call Manager (Cisco Call Manager Cluster 
running CM 6.1) experience to support the NYC Midtown Cisco cluster. The 
candidate should have a minimum of five years experience supporting a large 
enterprise cluster. Knowledge of other voice systems is a plus (Avaya) 

The consultant will be part of the Voice Operations team. There primary focus 
will be break/fix tickets for customers on the Midtown Cisco Call Manager 
cluster. Also should have an intermediate knowledge of network switching and 
routing. 

Job Family Description: 
Responsible for evaluating the data and/or voice communications requirements. 

Designs, develops, supports and maintains telecommunications equipment. 

Ensures voice, data and LAN communication standards are maintained. Recommends 
solutions to problems and alternatives to current procedures and equipment. 

Skills: LAN/WAN Administration,Cisco VOIP,PBX Telephony Telecommunications 

Roles and Responsibilities: 

Process the information gathered from the internal customer and fulfill 
Break/Fix requests 

Walk through the solution with the internal customer to ensure agreement 

Note resolution and perform ticket closure process 

Troubleshoot the PBX, Key System, CMS, IP Telephony, and adjuncts associated 
with the enterprise network 

Report operational efficiency associated with Break/Fix fulfillment requests 
via monthly metrics 

Recognize opportunities to reuse known successes from previous implementations 
and proposed solutions

If you are interested in this position please revert back your update profile 
along with contact details, rate and two professional references.

Thanks & Regards,
Praveen Babu  
Tele: 901-405-1826 / 901-405-4220
Mail ID: [email protected]
Comspark International Inc
(Minority certified & SAP partner)
3265 w.sarazen cir #201
Memphis, TN-38125
www. comsparkint.com
 
 
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