* *

*Hello Associates,*

* *

**********************Please let me know if you have any Remedy
Developers*****************************************

*Position: Remedy Developer*

*Start Date:     March 1, 2010*

*Duration:       3+ months*

* *

   *
   - Gather requirements from various business groups/users.  Partially
   involved in Business requirement gathering and totally responsible for
   Technical design, development, unit testing and migration
   *


   *
   - Install and Configure Action Request System 7.5, Remedy Asset
   Management 7.x and Remedy Change Management 7.x with Alarm Point Systems.
   - Reconciliation and configure of CMDB
   - Migrate of Remedy application from Remedy 6.0 to Remedy 7.5.
   - Installing and configure and set up of data in CMDB 1.1 and 2.0.
   - Integrate with ITSM Modules ie Helpdesk, ChangeManagement,
   AssetManagement, Approval Server and Telealert.
   - AIE configuration and troubleshooting.
   - Configuration of the ARS Remedy v.7.5 with up to date client
   foundational data, Auto-routing the Incident, Problem and Change tickets
   using “Assignment Engine 7.1” and “Approval Engine 7.1”.
   - Configure Remedy Email system 7.5 such that the customer ticket’s
   status is notified through email notifications which are further routed to
   Microsoft Outlook 2007.
   - Upgrade AR System Server 7.5 which includes various Remedy utilities
   like Assignment Engine, Email Engine, Flashboards, Approval Server, AR
   server, latest version of Apache Tomcat 5.5.25 services maintenance.
   - Customize the OOB Help Desk, Change Management, Asset Management as per
   the company’s business requirements.*

* *
* *
*Regards,
Arvind Kumar
Softpath Systems, Inc.
75 Maiden Lane,
Suite # 903,
New York. NY-10038.
Ph: (212)-405-1894 x105 (Direct)
Fax: (212)-405-1895
www.softpathsystems.com.*
* *
* *
*
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