Hi Friends,

Warm Greetings!

Let me know if you have someone for the below position.



*Position: Siebel CRM*

*Location: Charlotte, NC*

*Duration: 6 Months*

*Rate: $50-55/hr*

*Interview: Immediate *



*Job Purpose/ Description:*

Looking for a Senior Application Analyst with strong Client Relationship
Management (CRM) business process knowledge including Lead and/or
Opportunity Management. The focus for this position will be in support of
our efforts to roll out a consistent Lead and Opportunity Management process
across our client facing sales organizations. Additionally, this position
will support a parallel effort in which a new sales credit attribution
process will be introduced. This position will have a particular focus on
helping outline the Functional aspects of the Technical Deployment Strategy
to 2000+ users across the country.

* *

*Tasks and Responsibilities:*

Serve as a Functional Team liaison between the business community and the IT
Application Development (AD) organization

Working closely with the Business and IT AD team, drive the development of
the functional components of the Technical Deployment Strategy

Assist in the formal Deployment and Conversion activities from the old
Opportunity Management model to the new Opportunity Management model

Review and interpret a completed Functional Design Document

Strong ability to work with Business Owners and IT AD teams to communicate
and review functional design

Assist in the development and execution of the test plan and test cases used
during IT testing

Review QA test cases and provide feedback to ensure functionality is
accurately System tested

Have working knowledge of systems analysis, design, development, quality
assurance, and integration methodologies

Ensure compliance with IT policies and standards

Follow rigorous SDLC and project management best practices

Comply with internal Sarbanes Oxley (SOX) and other compliance related
processes

* *

*Required education/experience:*

Minimum of 5 years experience and proven success in the IT industry as an
Application/Business Analyst

Experience with the full project lifecycle – gathering requirements,
documenting process flows, documenting designs, and assisting with testing
and implementation activities

Experience in CRM within Financial Services preferred

Experience in Siebel CRM with focus on the Finance Vertical, Call Center
(Events Module) and Sales skills a plus

Experience in Deployment and Conversion strategies

Very strong verbal and written communication skills and interpersonal skills


Experience working with business and technical teams

Ability to work independently and solve problems

Ability to raise issues and potential resolutions in a timely fashion

Ability to rapidly learn new technological concepts and processes

Ability to work in (sometimes) unstructured environment while meeting
project milestones and timelines

Must be proficient in Microsoft Word, Excel, Power Point and Visio

Knowledge of HP Quality Center (former Mercury ITG) a plus

* *

* *

*Regards,*

* *

*Anju*

*Palette IT Solutions Inc.*

*Email Id: a...@paletteitsolutions.com*

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