Hi,
We have a requirement of "*Video Conference Technician" , *The requirement
is as follows :* *
*Location : *2 in chesterbrook , PA
1 in Cambridge. Mass
2 in Lexington, Mass
*Duration : *3+ Months Contract (with possible extension) and contract to
hire for perfect candidate.
- Experience desired:
- TANDBERG platform (all endpoints), MPS, VCS E/C, Tandberg
Gatekeeper/Boarder Controller
- TANDBERG Management System (TMS)
- TANDBERG Movi videoconferencing
- Microsoft Windows based platform; basic PC & server administrative
- Crestron & AMX Control Systems
- Web-based applications
- Technology maintenance
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Ability to exceed expectations projecting a calm & professional demeanour
even during stressful situations
- work effectively both independently & within a team
- interact in person, by phone, &/or e-mail directly with end-users
- work in a fast-paced high-end customer focused corporate environment
- communicate effectively (verbally and in writing); must have good
listening skills
- Self-directed, detail-oriented
- Good organizational skills with the ability to prioritize and
multi-task
- Accountable for client satisfaction; maintains/builds effective working
relationships
- Demonstrate flexibility (e.g., redeployment, off-hour setup requests,
etc.)
- Strong aptitude for learning new applications & technology
- Educated to a high school level required
- A college (university) degree is preferred, or the equivalent in
experience
- TANDBERG Certification required; other vendor specific certifications
on VC systems Individual must have seasoned Knowledge of All Operating
systems through XP.
- Strong foundation in troubleshooting methodologies. Strong computer,
networking, and troubleshooting skills (hardware, software & peripherals)
*Management Skill :* None
*Interaction : *This individual must have above average
interpersonal skills working in a team environment working closely with
Co-workers, Customers, and Management. There will be vendor contact as well.
Customer Service level is high and you will be required to interact on a
regular basis. The individual will maintain an effective communication and
collaboration process at all times, both locally and globally.
*Complexity /Problem Solving : *Individual must possess the ability to solve
practical problems and deal with a variety of concrete variables in
situations where only limited standardization exists. Problems may range
from intermediate to complex. Ability to interpret a variety of instructions
furnished in written, oral, diagram, or schedule form
*Accountability : *Individual will need to be able to
prioritize their work to meet and maintain current Service Level Agreements
applicable for this position. This individual will need to have a high level
of motivation to work with out direct supervision and will be asked to
participate as needed after hours due to outage or a project that is
occurring during off hours
*Expertise : *Desktop Application
--------------------------------------------------
*Gagan Jha*
Primus Software Corporation
3061 Peachtree Industrial Blvd, ||Suite 110, Duluth, GA 30097.
*Work : *(678) 388-9436 || *Fax : *(770) 3 00-0005
*Mailto* : [email protected] || [email protected]
*Visit @ *: www.primussoft.com for further details.
*Yahoo IM* : techrecruiters63 || *GTalk IM :* techrecruiters63
*Linkedin *:
http://www.linkedin.com/in/gagangreen</exchweb/bin/redir.asp?URL=http://www.linkedin.com/in/gagangreen>
||
*Twitter* : http:\\twiter.com\tecrecruiters
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