*Hello,* * * *Please go through the below job requirement and let me know your interest.Please send resume to* * * * [email protected]/[email protected]* * * * * *Position: Lyris Technical Support Specialist * * * *Location: Cincinnati, OH / Phoenix, AZ / Edison, NJ* * * *Duration: 12 Months* * * *Key responsibilities and tasks:* * * *Under the general guidance of and direct supervision by the Manager, Messaging Services, the candidate will be responsible for providing technical support and ensure continuous operation of Lyris ListManager. * *The key tasks and responsibilities include but not limited to:* *• Ensure timely 24 x7 technical support of ListManager* *• Complaint Resolution (SPAM/abuse/blacklist)* *• Monitor, maintain and ensure ListManager availability* *• Problem identification and resolution of all Lyris Listmanager related issues as reported by Lyris list admins and Office of Information Systems and technology (OIST) technical team (database administration and support excluded)* *• Monitor server (Windows Operating System) resources and performance* *• Advise/assist List Administrator with ListManager Application related issues/questions* *• Review, analyze and recommend hardware and software upgrades as necessary due to capacity increase.* *Minimum Qualifications (Lyris Technical Support Specialist):* *Work Experience * *• Experience in supporting and maintaining Lyris List Manager 9.3 and above * *Skills and languages * *• Good Knowledge of Microsoft Windows Server 2003* *• Fluent in English* *• Excellent communication skills* * -- Thanks/Regards, Sumant, || IT-SCIENT || Phone: 510.972.5220 || Fax: 877.701.4872 || Email: [email protected] || Web: www.itscient.com ||
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