Hi,
*Please send resume to [email protected]* *Role**:** **Remedy ITSM Upgrade PM-FC0016586 Milwaukee, WI* *Location**: Milwaukee, WI* *Length**: 6 months* *Rate**: $60.00hr - PLUS EXEPNSES* *Interview: **Phone* *Overview:* Consultant will manage the Remedy ITSM Upgrade Implementation Project from pre-planning through implementation, using our defined Project Management Methodology. This project is the follow-on effort to the Remedy ITSM Upgrade Planning & Design project. The Planning & Design project has produced the following deliverables to be used by the Implementation Project. Each of these deliverables may require updates as part of the Implementation project. • Business Requirements • High-level Process Design • High-level Technical Design documents, Use Cases, and Test Scripts • Communication Plan • Education & Training Plan *Requirements*: 1. Must have 3-5yrs managing ITIL/ITSM projects. { BMC Remedy ITSM version 7.6 experience preferred} 2. Must have exp scoping/defining, planning and setting on the Process Mgmt Stages of a ITIT/ITSM project*:* Core skills necessary include: *a. **Manages and coordinates all activities necessary to identify root cause, initiate resolution of problems, identify preventative actions and Requests for Change * *b. **Provides metrics and management reports * *c. **Manages and put in place continuous improvement processes for Problem Management so problems and potential problems can be analyzed more effectively and corrective actions communicated and agreed faster* 3. Strong PMP related skills. 4. *Certified PMP required. * 5. *Strong understanding of ITIL/ITSM Processes (ITIL Foundation certification preferred) * 6. Attention to detail is imperative. Position requires routinely looking beyond what is requested to create greater value and process efficiency 7. Must be able to interface effectively with all levels of the organization. *Have a blessed day!*** *Thanks & Regards* *Annie Mark **|*Aim Computer Consulting | 734-591-3562 EXT: 1+180|Fax : 734-418-2603 Mail id: [email protected] Yahoo IM: [email protected] Visit our Website at www.aim-cc.com -- You received this message because you are subscribed to the Google Groups "KNOW.IT" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/know_it_az?hl=en.
