*Business Analyst 3021101 OAG** * Austin,TX
*WORKER SKILLS AND QUALIFICATIONS*** * Minimum Requirements:* Years Skills/Experience 4 Proficient with using Visio (transposing organizational charts, developing flow charts), Excel, Word 4 Negotiating skills. 4 Excellent communication skills, and writing skills including the ability to conduct research, gather data, analyze and document information in a clear and concise manner. 2 Excellent skills and experience in facilitating. Degree or Equivalent Graduation from an accredited college or university. One year experience may be substituted for a year of education for up to four years. * * * * * Preferences:* Years Skills/Experience 3 Work experience as a Business Analyst developing: Process Flows, Procedures and Process Improvements. 4 Experience analyzing processes and recommend improvements 4 Experience analyzing problems and developing solutions *TERM OF SERVICE* Services expect to start as soon as possible and are expected to be completed by January 31, 2011. Total estimated Worker hours shall not exceed 600 hours TASKS: A. Serve as a Team Lead, facilitator or team member for 1 to 15 program/operational reviews of selected Child Support Field offices throughout the state. Assignments to be made by OAG based on need and contractor availability. No guarantee of the number of projects to be performed. B. Provide subject matter expertise necessary to ensure accurate and current information is used to develop findings, improvement opportunities, and identify best practices associated with the operations of the field office under review. C. Make scheduled on-site visits along with Program Improvement staff members to the assigned field office under review to conduct or assist in conducting interviews and observations, and create flow charts, questionnaires and spreadsheets and capture findings as outlined in Program Improvement’s standardized Program Excellence Indicator System Protocols. D. Draft fully supported reports for each review or assigned portion of a review conducted, detailing the contractor’s findings, and providing the OAG all associated work papers to support each finding and observation. E. Respond to or assist in preparing responses to comments or concerns pertaining to the draft report from staff members in both state office and the field office under review. F. Participate in training, work sessions and OAG review sessions as required to complete project deliverables. G. Other duties as assigned * * -- You received this message because you are subscribed to the Google Groups "KNOW.IT" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/know_it_az?hl=en.
