ITIL Certified sr remedy developer / admin AVAILABLE IMMEDIATELY
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Consultant Name | Kranti | ||||||||
Skill | ITIL Certified Sr Remedy Dev / Administrator | ||||||||
Availability | Immediate | ||||||||
Total Exp | 7+ Years | ||||||||
Relocation | Open | ||||||||
Current Location | IL | ||||||||
PROFESSIONAL SUMMARY · 7+ years of experience in Information Technology on Analysis, Design, Development, Management and implementation of various applications using Remedy Action Request System and various intranets, client-server and web based applications using .Net framework. · Strong experience in installations, up-gradations, customizations and integration of Remedy ITSM packages. · Excellent knowledge of Remedy applications such as Remedy Helpdesk Application 7.x, Remedy Change Management 7.x, Remedy Asset Management 7.x and Remedy Service Request Management (SRM) including Service Level Agreement and Service Level Management. · Expertise in using Remedy tools and utilities such as Remedy Migrator 6.x, Remedy Import 6.x, Remedy Flashboards, Remedy Approval Server 6.x, Log Analysis, Remedy ChangeId, Remedy Macro Editor, Master AR Suite, Remedy Explorer 6.x, Remedy Knowledge Management (RKM), Email Engine configuration and Distributed Server Option. · Extensively involved in creating Remedy Forms, Active Links, · Excellent in Implementation, setting data and configuring CMDB 1.0, CMDB 2.0 and CMDB 7.1, 7.6 and integrating with discovery tools. · Developed many applications using AR System 5.x through 7.5 such as Trouble Ticket Applications, Service Request Systems, Time Tracking Management, Asset Management Applications, Knowledge Base applications. · Experience of web interface using Remedy Mid-tier 6.3, publishing and consuming the web services in .Net using C# and XML Schemas.
· Designed custom built Help Desk, Change Management, Asset Management & Patch Management modules based on user requirements. · Experience in developing the business reports using Crystal Reports. · Good Knowledge of ITIL and ITSM best practice. · Ability to work independently as well as in a team within time constraints and under minimum supervision. · Ability to master new technologies while utilizing my skills and experience developing Helpdesk Application using Remedy tools.
Technical Skills:
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AVAILABLE CONSULTANTS - JAVA |.NET |SHAREPOINT | SQL SERVER BI DEV/DBA | COLDFUSION | BO ADMIN / DEV | UI / GUI DEVELOPER |REMEDY |JAVA ADOBE FLEX | COGNOS | BA | WEB DESIGNER |BAAN |OBIEE |PEGA | ETL INFORMATICA | QA | SAS | ACTUATE DEV|
Thanks & Regards
ANIL KUSHNAPALLI
SVK Systems, Inc
11465,
Direct :205-267-5716 ext 517
Cell : 205 510 7431
Fax : 404-601-9507
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