*Hi Partner,* *Please send me updated resumes to **[email protected]* *Job Description #2- Technical Support Specialist*
*Duration: 6+ months* *Location: Washington DC* *Rate: DOE/HR* *Skill set: - Candidate must have 5+ years experience supporting and developing desktop technologies in an enterprise environment. - Ability to analyze technical and systems operations problems related to Access and Excel VBA technologies. - Preferred experience in the following areas: VBA application support, Business Intelligence application support - Knowledge of Business Intelligence, Excel and Access VBA applications - Strong problem solving and analytical skills. - Strong Access/SQL Server and SQL skills - In-depth technical knowledge of desktop systems hardware and software. - Proven experience and familiarity with Microsoft Office applications - Performs low complexity (i.e. individual routines) analysis, design, development and unit testing of VB software applications from user change requests that resolve operational defect encountered in the production environment. Responsibilities: - Daily operations and production support of Excel and Access VBA Executive Dashboard application - Daily production of a DRAFT and FINAL Executive Dashboard - Attend and participate in daily operations and production support call for the Executive Dashboard - Technical Support to customers at all levels throughout the enterprise. - Partnering with project team members to troubleshoot issues related to an Excel and Access application - Ensure customer satisfaction through professionalism and swift resolution of open issues. - Executing operational changes to the EUC based on Change Requests - Analyzing, troubleshooting, and resolving software issues related to the Executive Dashboard application - Provide updates to documentation of installation/support procedures and policies/procedures related to the usage, installation, and support of the Executive Dashboard applications - Documentation of Dashboard application to provide FAQ’s for Knowledgebase and eSupport. Soft skills: - Strong customer relation skills. - Strong people skills along with strong teamwork, organizational, and communication skills. - Excellent written and verbal communication for communications with managers, senior management, and internal customers. Provide a daily health check of the O&T division Day to day activities: - Daily operations and production support of Excel and Access VBA Executive Dashboard application - Daily production of a DRAFT and FINAL Executive Dashboard - Attend and participate in daily operations and production support call for the Executive Dashboard - Technical Support to customers at all levels throughout the enterprise. - Partnering with project team members to troubleshoot issues related to an Excel and Access application Must have’s: Strong application troubleshooting experience Excel and Access VBA experience Previous development experience, VBA preferred. Advanced Technical and analytical skills SQL experience Relational database management experience specifically Access, SQL Server or Oracle Like to have’s: Business Intelligence experience Years of relevant experience: 3-5 years* * * Please send the updated resume of the consultant along with the rate, location and contact information. Please make sure the Consultant's skills match the requirement. After reviewing the resume I will contact you if I need more information. *Thanks,* *Sahitya priya* * Nihaki Systems Inc 346 Georges Road, Suite # 1, Dayton, NJ 08810. Phone: 732-823-6471/6472 Extn:112* ***Fax :732-438-6973 **www.nihaki.com* <http://www.nihaki.com/>* **[email protected]* <[email protected]>** -- You received this message because you are subscribed to the Google Groups "KNOW.IT" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/know_it_az?hl=en.
