*Hi Partner,* *Please send me updated resumes to **[email protected]*
Job Description : Production Support Analyst Duration: 6+ months Location: Herndon, VA Rate: DOE/HR ** 4am-1:30pm shift- 2 spots to fill** *Daily Tasks and Responsibilities: Support 24x7 daily Production, Acceptance, Test environments for Fannie Mae’s Risk Management Applications. Required significant night ONSITE support. Carry a pager (weekly on-call rotation) and monitor application during the shift. Support tasks include alert monitoring, opening trouble tickets, general escalation, client coordination, vendor support and Unix server monitoring. Assist with planning and testing of application, configuration and database changes, and installation of upgrades and patches. Incident Management - Work with Development and upstream/downstream support to resolve Production/UAT/Test incidents. System monitoring, support batch schedules, monitoring Unix/Linux servers, set up batch and on-line production jobs, maintain documentation, Participate in configuration/release meetings Participate in the development and implementation of new/modified systems and coordinate recovery of data. Develop and run sql database queries to investigate data related issues and support user adhoc requests. Escalate issues and engage upstream/downstream teams to fix application and system issues. Update operational manual(s) and other support documents; generate performance metrics and reports as required. Create and/or document new processes as needed to support Internal, and External initiatives Required Skills: Solid, demonstrated experience with supporting large, distributed Financial system applications. Communication and coordination skills are very important. Able to articulate verbally and in writing status and root cause of any issues they manage. Experience with Remedy, Autosys, OEM and shell scripts. Java, J2EE and JBOSS application knowledge. Experience in investigating and debugging production incidents in large distributed computing environment consisting of hundreds of servers. Experience with large scale, Incident/Problem/Change Management ticketing systems such as Remedy (or equivalent) Ability to think independently and act proactively, taking initiative and ownership of issues and projects Nice to have Skills: Netezza. MicroStrategy* Please send the updated resume of the consultant along with the rate, location and contact information. Please make sure the Consultant's skills match the requirement. After reviewing the resume I will contact you if I need more information. *Thanks & have a nice day*** * * *Sahitya priya* Nihaki Systems Inc 346 Georges Road, Suite # 1, Dayton, NJ 08810. Phone: 732-823-6471/6472 Extn:112 Fax :732-438-6973 www.nihaki.com [email protected] -- You received this message because you are subscribed to the Google Groups "KNOW.IT" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/know_it_az?hl=en.
