*Please send the resumes to [email protected] <[email protected]%20>*
Hi… Let me know if you have any consultant for the below position. *Senior Support Engineer * Location: NY Duration: 3-6 months *Duties & Responsibilities:* - Respond to telephone calls, email and dispatched support (technical & non-technical) requests - Identify, research and resolve technical & non-technical problems - Install, repair, and configure - - including but not limited to - - Macs, PCs, AV equipment, - peripherals and other end-user equipment including Blackberries, desk phones, cell phones, - PDAs, iPhones, iPads , network printers and Xerox devices - Document, monitor and track issues to ensure timely resolution - Perform administrative tasks including inventory, purchasing, receiving and ticket management - Run diagnostics to isolate system problems and proffer solutions (desktop, printer, server) - Complete mandatory regular training - Provide support to remote locations - Travel locally to provide on-site support - Work extended hours and weekends - Collaborate with System and Network infrastructure team - Follow routine check-lists to ensure consistent, outstanding user-experience every day *Technical Skills & Educational Requirements:* - 5+ years supporting and maintaining Mac and Windows-based technologies - 5+ years experience in helpdesk operations that includes both Mac and Windows - 2+ years experience with MAC XServe - 2+ years documenting troubleshooting steps/instructions - 1+ years experience with mobile phone applications including iPhone and Android platforms - Apple Certified Associate – Mac Integration Basics 10.6 - Apple Certified Support Professional (ASPC) 10.6 - Microsoft Certified Desktop Support Technician (MSDST) - iLife 101 and iWork 101 Certified - Blackberry Certified Support Specialist - Microsoft Office Specialist Certification (Word, Excel, Outlook, PowerPoint, SharePoint) - Entourage and Office for Mac expertise - Network technology expertise (LAN/WAN and wireless) - Active Directory and network account support proficiency; Apple Open Directory experience - Anti-virus product experience (both Mac and Windows) - Operating Systems and software enterprise roll-out experience - Bloomberg Terminal Basics - Bootcamp - VMWare Fusion - Adobe Suite - Cisco IP phone administration *Smitha* *Technical Recruiter* *ZIETA Technologies * * **----We make it happen* PH: 678-248-2096 x 251| FX: 404-601-9910** [email protected] | Yahoo IM: smithabathini www.zietatech.com [image: cid:[email protected]] CONFIDENTIALITY NOTICE: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain information which is confidential to, and/or privileged in favor of, ZIETA or its affiliated companies or ZIETA’s customers. Any review, use, reproduction, disclosure or distribution by the recipient is prohibited without prior written approval from an authorized ZIETA representative. This notice must appear in any such authorized reproduction, disclosure or distribution. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message and any attachments. Thank you [image: sap_member_EBP_CG10_P_r_p] -- You received this message because you are subscribed to the Google Groups "KNOW.IT" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/know_it_az?hl=en.
