*Dear Associates,*


Hope you are doing well.





We have an urgent requirement for *Sharepoint/Infopath Support
Specialist* immediately
for  our client.



Please forward profiles to [email protected]





*Position :*  * **Sharepoint/Infopath Support Specialist*

*Location:   New York City*
*Duration:   1 Year Plus *
*Rate       :   $ D O E*
**
*

Requirements:



The InterAct Support Specialist is responsible for handling incident and
service request tickets for the InterAct application. The Support Specialist
has a range of skills and knowledge of the technologies used and
applications supported by Client Service Teams. The Support Specialist may
be required to participate in pager/on-call support. The Support Specialist
reports to the Client Service Onshore Delivery Lead.



1.       Global SharePoint site, used for all US colleagues to help guide
them through interactions with Health Care Providers, US or non-US
Government Officials and vendors who may have connections with US or non-US
Government Officials.



Key responsibilities include:



2.       - Provide primary support for InterAct SharePoint functionality

3.       - Meet SLA service commitments for assigned deliverables and
proactively provide work status.

4.       - Organize and prepare work effectively to facilitate proactive
resolution of problems, rather than reactive

5.       - Anticipate, identify, track and resolve issues and risks
affecting the application

6.       - Analyze and as required test enhancements and small changes to
InterAct system

7.       - Provide guidance/supervision to 1-2 resources (which may be
offshore)

8.       - Work autonomously and proactively in a fast-paced work
environment, with minimal supervision

9.       - Interact with offshore resources regularly

10.   - Significant client interaction



Basic Qualifications:

– 2-4 years knowledge of how InfoPath forms are designed and built

– 2-4 years knowledge of SharePoint technology





Please let me know if you need any more information.



Regards,

Prashanth Reddy

302-752-4268,

email : prashanth@tektreeinc

Y Msg Id : prashanth1_sims


*

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